ZenduCAM+ Managed Service AlertsDriver Behaviour and Exceptions Management

dashboard with driver's alert icon

Analyze Driver Behaviour and Coach Better

ZenduCAM+ is a driver behaviour analysis add-on to the existing ZenduCAM system. Use the exceptions managed service, a 100% human-reviewed summary of your ZenduCAM and Geotab video rules. Fleet managers save time by relying on us to review incident videos to filter out false video triggers, alerting you of only prioritized driver behaviour incidents.
Practical Recommendations

Practical Recommendations

Consult with industry specialists to drive productivity, increase revenue, and more.

Video-Based Driver Safety

Video-Based Driver Safety

Automatically detect risky driving and alert or verbally coach drivers in-cab as it happens.

Safety Scorecards and Reports

Safety Scorecards and Reports

Measure safety compliance with driver scorecards and time-based reports.

In-App Coaching

Provide coaching directly to the driver by SMS and/or email within the same platform. Review driver safety data and incidents in a dedicated module.
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In-App Coaching
Driver Scorecards

Driver Scorecards

View the performance of your drivers at a glance with our built in demerit points system and break down the performance of each driver individually in detailed scorecards.
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Fleet Safety & Coaching

Quickly see the performance of your fleet with our fleet ranking system. See a detailed breakdown of the driver’s incidents in our scorecard system. Additionally, track coaching performance with Coaching Trends.
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Fleet Safety & Coaching
Driver Feedback and Acknowledgement

Driver Feedback and Acknowledgement

Be in the know with proof of acknowledgement sent to the driver. See which coaching actions have been viewed by the driver and compare with outstanding coaching notices.
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Direct Communication with Drivers

Maintain a direct line of communication with drivers through email or text throughout the entire coaching process. From giving feedback to confirming driver acknowledgement, you can keep the drivers in the loop.
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Direct Communication with Drivers

How it works?

Here’s how you can be hands-off when it comes to video incident management.

01

Sign up for the Managed Service add-on where our team conducts human reviews of collected footage.

02

After our team reviews your footage, receive our recommendations and next steps for each incident.

03

Ensure driver safety by conducting in-cab coaching for time-sensitive incidents and assign appropriate training for long term solutions.

More Features

Improve Driver Behaviour

Nail down specific ways a driver can improve by giving personalized coaching messages. Focus more on the issues that matter to you so you can save money and time on compliance violations by driving performance improvement.

Perfect for Any Sized Fleet

The volume of footage to manually sort through grows as fleet size increases. As the fleet grows, the savings on time, costs, and labor scales along when you’re signed up with managed services.

Managed Video Exceptions

Our expert team is trained to review footage on your behalf, sending you only the actionable coaching videos.

FAQ

What is ZenduCAM Plus Video Managed Service?

ZenduCAM Plus Video Managed Service is an advanced fleet management solution that offers video monitoring, driver coaching, and real-time alerts to enhance fleet safety and efficiency. It integrates seamlessly with the ZenduCAM platform to provide comprehensive video management services.

What are the key features of ZenduCAM Plus Video Managed Service?

  • Managed Alerts Filtering: Prioritizes actionable events and eliminates false positives to save time for fleet managers.
  • Driver Coaching: Provides a complete coaching module with demerit points, driver scorecards, and personalized feedback.
  • Video Inspection: All videos are 100% human-reviewed to ensure no critical events are missed.
  • Real-Time Alerts: Receive notifications when videos are reviewed and apply coaching directly through the platform.
  • Integrated Platform: Fully integrated into the ZenduCAM portal for seamless operation.

How does ZenduCAM Plus improve fleet safety and efficiency?

ZenduCAM Plus enhances fleet safety by providing real-time feedback to drivers, reducing risky behaviors such as harsh braking, speeding, and rapid acceleration. The system's managed alerts and video reviews ensure that fleet managers focus on actionable events, improving overall efficiency.

What kind of events trigger alerts in ZenduCAM Plus?

Alerts are triggered by events such as harsh braking, harsh cornering, speeding, and hard acceleration. These triggers ensure that critical driving behaviors are monitored and addressed promptly.

How does the driver coaching feature work?

The driver coaching feature allows fleet managers to send personalized feedback and coaching messages to drivers. The coaching module includes demerit points, driver scorecards, and acknowledgment features to ensure drivers receive and understand the feedback.

Is the video review process automated or manual?

The video review process is 100% human-reviewed, ensuring that no critical events are missed and false positives are filtered out. This manual review process provides accurate and actionable insights for fleet managers.

How can fleet managers receive and manage alerts?

Fleet managers receive alerts through the ZenduCAM platform, where they can review videos, apply coaching, and send feedback to drivers. The platform's integrated design ensures that all alerts and actions are centralized and easy to manage.

What are the benefits of using ZenduCAM Plus for fleet management?

Using ZenduCAM Plus offers several benefits, including improved driver behavior, enhanced safety, reduced administrative workload, and better operational efficiency. The managed alerts and human-reviewed videos ensure that fleet managers can focus on the most critical events.

How do I get started with ZenduCAM Plus Video Managed Service?

To get started with ZenduCAM Plus, you can contact GoFleet for a consultation. They will assist you in setting up the service and integrating it with your existing fleet management systems.

What kind of support is available for ZenduCAM Plus users?

GoFleet provides comprehensive support for ZenduCAM Plus users, including installation assistance, troubleshooting, and ongoing technical support. Users can contact GoFleet support via phone, email, or live chat on the GoFleet website.

Documentation