Most car accidents are the result of human error. According to Brake Road Safety Charity, The most common distractions are physical (smoking, eating), visual (looking at other people or objects), mental (thinking about things other than driving), and auditory (music, listening to your phone).
If you are a fleet manager, your vehicles, assets and drivers represent a considerable investment. As the requirements of your fleet continue to evolve, it’s more important than ever to protect your investments and maximize the efficiency of your business.
Advanced Driver Assistance Systems (ADAS) are quickly becoming a must-have for any operation that involves commercial vehicles. ADAS act as a second pair of “eyes”; they are safety systems that remove the human error component when operating a vehicle. ADAS aims to reduce the possibility of death and injury by:
Detecting and avoiding pedestrians
Recognizing traffic signals
Detecting blind spots
Warning and correcting the driver about lane departures
Applying automatic emergency brakes
Artificial Intelligence (AI) is a critical component of ADAS technology and works synergistically to create a driving experience that is safe, secure, and efficient. ADAS algorithms are based on visual perception, making them virtually indispensable to drivers and vehicle manufacturers alike.
In this post, we’ll explore how ADAS and AI dash cams can help keep your drivers safe while positively impacting your bottom line.
AI Facial Recognition
To that end, AI facial recognition, such as that found in dash cameras, aids drivers in staying alert and focused when they’re on the road by detecting distractions such as fatigue or cell phone use. In the event of a distraction, the system will deliver a visual and/or audio alert in real-time to bring the driver’s focus back to the road ahead.
With regards to reducing driver fatigue, AI facial recognition uses cameras that scan the driver’s eyelids and the retina to monitor alertness. When a driver falls asleep, the retinas become darker and less responsive when exposed to light changes. Within the first few seconds, the system notifies the driver with an alarm.
Why ADAS Technology Matters
As car manufacturers race towards automation, their commercial truck counterparts are starting to catch up, though there’s still a considerable distance between them. AI dash cams are the most advanced way to protect drivers while reinforcing positive driving behaviours and compliance on the road.
Safety
A recent study found that even 1.5 seconds of warning could potentially prevent 90% of collisions. The potential for reducing accidents on the road makes ADAS essential. By scanning the road ahead for potential hazards, an ADAS can provide reliable tracking, video evidence and protection for your fleet, your assets and your brand.
Authentication
AI facial recognition has the capacity to identify any driver employed with your fleet. Each time a driver enters an enabled vehicle, the system “recognizes” them and gives them access to the vehicle. This reduces potential theft or unauthorized use of company property.
Training
AI dash cams provide full transparency between drivers and fleet managers, offering the opportunity to coach in real-time and encourage learning from past behaviours to improve future outcomes.
Time-Saving
AI dash cams will only provide data to fleet managers based on the triggers they specify. No more wading through hours of dash cam footage to find a single event. Alerts are sent in real-time, as events happen, and provide immediate footage to either exonerate or train your driver.
Cost Savings
When you know where your assets are, you can reduce the likelihood of theft or loss. AI dash cams and ADAS can help reduce a list of costs attributed to running your fleet, including:
Insurance claims and liability in the event of an accident
Maintenance costs associated with harsh driving
Repairs as a result of maintenance or accidents
Compliance fines
Time and labour costs
The Bottom Line
Whether you want to detect distracted driving, automate coaching or avoid collisions, ADAS is an essential component to every fleet. Contact your GoFleet specialist today to discuss the right AI solutions for you.
Historically, fleet management has not been an easy endeavour. With so many moving parts and dependencies, companies have struggled with the bandwidth to stay on top of their operations and expenditures. There’s the need to ensure that vehicles and drivers are assigned efficiently, that resources aren’t constantly overstretched and that unnecessary costs aren’t racking up – all of which is incredibly difficult if you don’t have real-time information at your fingertips.
Thankfully, innovations in technology are revolutionizing the process. Telematics solutions are shifting the way in which organizations track and manage their fleet operations, yielding a wide range of benefits in the process. Here’s how telematics will improve your fleet operations in 2022.
The Benefits of Telematics
Telematics is a monitoring technique that uses a combination of GPS, dash cam technology and on-board diagnostics (OBD) to keep track of automobiles, trucks, machines, and other assets. By analyzing real-time fleet data, such as location and activity information, end users can use telematics to provide invaluable business insights into their operations and assets.
Since fleet managers don’t have time to measure every single aspect of the operation manually, telematics is a quick and easy way to assess your fleet’s performance at any given moment. The system automatically detects all the details you need to keep track of without needing intervention from human operators.
Telematics solutions offer a comprehensive list of benefits to trucking companies. It can tell you how fast you’re going, how much gasoline you’re using, where your trailers are, whether your vehicles are in good condition, and much more.
Regardless of the solution you choose for your fleet, telematics help your drivers stay safe on the road. Fleet managers can keep an eye on their drivers by checking the safety scores of each individual vehicle, which consider the hours driven and operating conditions. These metrics help fleet managers identify problematic driving behaviours before they become a major liability for the company.
Telematics offer solutions to fleet managers and drivers.
Where Video Telematics is Heading
Telematics is a rapidly expanding market that promises to reach $3,556 million in global sales by 2026, according to reports. The automotive sector is being pushed ahead by the advent of 5G, electrical engineering, vehicle technology, and AI as automobiles become part of the IoT family.
According to Berg Insight, the number of active video telematics systems in North America reached a staggering 2.1 million units in 2020. The active installed base is expected to reach more than 4.4 million units in North America by 2025, growing at a compound annual growth rate (CAGR) of 16.2 percent.
This new study identifies key insights into the video telematics market. It found that cameras are being integrated into commercial vehicle systems at increasing rates to provide a variety of video-based solutions and are becoming a priority in the transportation sector as such.
With such extreme growth, it is all but certain that telematics and the future of fleet management will go hand in hand.
Why The Adoption of Telematics Will Make or Break Fleets In 2022
Without a doubt, telematics is an essential integration for your operations. It helps you take actionable steps to improve your company’s performance and remain prepared for anything that comes ahead.
With the amount of data collected through telematics, fleet managers can easily identify trends surrounding their vehicles, drivers and assets, and make informed decisions about their company’s future. Moving forward, businesses will define a successful new year with the decision to either adopt or delay the integration of this technology.
How GoFleet Is Leading the Way
With the rapid evolution and adoption of telematics solutions, it can be hard to keep track of what changes are being made. So far this year, there have been some big changes in telematics—and they’re all happening right now.
GoFleet is leading the way in this technology and its shifts, offering new ways in which to take advantage of what telematics has to offer.
Zenducam, one of GoFleet’s most renowned products, has changed the telematics game, allowing businesses to effectively monitor their fleets and related operations.
The innovative dash camera offers features such as the real-time transmission of video, live GPS location, insights on driver behaviour and much more. Zenducam allows fleet managers to readily access data and leverage it to bolster their fleet’s performance while keeping driver and asset safety top of mind.
Solving Problems Through Expertise and Excellence
GoFleet leads the way in ongoing innovation and is helping solve some of the commercial trucking industry’s biggest pain points in the process.
Issues such as staffing shortages, safety and compliance can be daunting, but easily navigated through GoFleet’s revolutionary approach to fleet management.
With the increasing demand for more efficient, smarter, and safer fleets than ever before, GoFleet is positioning businesses to take advantage of the telematics evolution.
GoFleet helps measure, monitor, and manage drivers and vehicles, whether you have one vehicle or hundreds. We guarantee peace of mind by taking on the more tedious operational tasks while you improve your company’s performance.
Our advanced telematics systems are scaled to the needs of your business, delivering only the best quality and performance while following all compliance standards. This way, your business can proceed with clear and achievable goals in mind while we provide curated integrated telematics data to provide advanced support for all your fleet’s needs.
GoFleet’s products and approach to success are a trademark of its efficacy as a solution to fleet management, and ultimately revolve around the priority of customer care. Assisting customers in navigating this ground-breaking technology, GoFleet has established itself as an expert in telematics and is readily accessible to its customers for post-sales support.
By leveraging these cutting-edge solutions, companies will be able to monitor their fleet’s activity more effectively than ever before—and put together comprehensive plans for its future success. GoFleet continues to pave the way for automated fleet management, and plays a pivotal role in defining what it means to be successful in 2022.
From cars to commercial fleets and everything in between, there isn’t a vehicle in production that couldn’t benefit from a dash cam solution. But what is the best dash cam for fleets?
The road can be a dangerous and precarious place; new and emerging dash cam technology makes transportation safer for drivers, passengers and fleet managers.
Dash cam strategies significantly improved this past year, right alongside improved driver safety records. Fleet navigation strategies and capacities likewise increased dramatically, allowing businesses of any size to thrive in this globalized world.
AI technology also took a quantum leap forward this past year. While we’re not yet at the stage of employing a fleet of fully autonomous vehicles, AI has revolutionized and streamlined the fleet industry, from fleet management software to dash cam technology like Smart Witness.
Imagine having the capture and retrieval capacity to provide diagnostic engine data and maintenance servicing reminders—long before a vehicle breaks down. Or the video capacity and resolution to show conclusive evidence exonerating drivers falsely accused of causing accidents.
What if it were possible to give driver safety alerts in real-time, helping prevent accidents, reduce drowsiness, or warn of tailgating—even at night? Try to picture fleet operations managers receiving video alerts triggered by any range of incidents—immediately, rather than waiting for formal accident reports or written tickets.
Who knew that by 2022 command centres could conduct virtual ride-alongs or in-cab coaching, record training sessions, detect unsafe behaviours and reward safe drivers in real-time?
That’s the beauty of dash cam technology today: All of these leaps in fleet operation strategies are actually here. From AI-equipped dash cams to infrared technology, 2022 is going to make smart fleets wiser, safer, and more automated.
Here are what the smarter fleets are focusing on this year.
2022 Dash Cam Wish List
As the world becomes ever more interconnected, dash cam digital technology strategies are providing more peace of mind than ever before. Emerging trends for the upcoming year give fleets an advantage over every generation that came before.
Thermostat sensors in commercial transportation vehicles now provide temperature readings once a minute.
Multi-camera solutions for armoured trucks and emergency vehicles mean command centres can now receive live stream of both the driver and contents in the back of the vehicle.
Delivery vehicles and ride shares now have facial recognition software to authorize driver use, or log in route details.
Fleet managers, command centres and anyone hurrying on the road are sure to benefit from the following vast technological improvements—coming to a fleet near you.
Improved Driver Safety
When digital dash cam technology first came about, drivers were wary. But given the remarkable evolution of responsive navigation and its impact on road safety, drivers soon began requesting this emerging technology as an added protection for them on the road.
Technology like MobilEye 560 continuously scans the road ahead to analyze driving patterns and speeds, warning drivers of potential collisions or other road hazards.
MobileEye and Samsara AI dash cams also come equipped with infrared LED and low light camera video recording capability, allowing for clear night vision.
The ZenduCam multi-camera solution provides drivers a microphone and a panic button to reach fleet managers in real-time.
Reduced Vehicle Incidents
Avoiding collisions and offering warning alerts in critical situations can make the difference between life and death on the road. GoFleet’s integrated 5-Driver Assistance warns of pedestrian and cyclist collisions, speed limit indications, lane departure warnings, harsh breaking and more.
ADAS, or Advanced Driver Assistance Systems, have become a leading industry trend due to their ability to prevent accidents. For example, MobileEye uses ADAS technology to warn of objects ahead, tailgating, even distracted driving. When it comes to road safety, every bit helps.
Incident-based reporting now allows dash cams to filter the footage surrounding an accident or event, and automatically stream it to the fleet command centre. No longer will fleet managers have to review hours of footage to localize an event. Today, that tedious task is fully automated.
Improved Driver Training
GoFleet’s seamless integration of emerging dash cam technologies allows real-time alerts, so drivers are warned before accidents happen.
Alerts are sent immediately after an event—such as crossing a lane boundary or tailgating—and received within a few tenths of a second.
Automated reports—on individuals or entire fleets—provide detailed driver scorecards and can even measure safety improvements over the life of your drivers.
Driver safety software can even be ‘gamefied,’ allowing for healthy team competition that makes road safety more engaging and fun. For example, Drivewyze rewards hard-earned driver safety scores by offering bypass opportunities at inspection sites and weigh stations.
Seamless Integration
GoFleet’s future-focused vision has stayed miles ahead of emerging technology, allowing for a seamless integration of customizable platforms loaded with the best features available to fleets in the new year.
Better data and vastly improved interconnectivity has allowed GPS tracking solutions such as GeoTabs to be paired with emerging dash cam technology. This gives fleets the following capabilities:
Connecting to a vehicles engine to provide ongoing diagnostic codes, engine data, fuel use and more, under any weather condition, anywhere on Earth.
Compliance rules, such as the ELD mandate, are merged into the navigation software so driver logs are automatically registered, and driving hours compared against regulation hours.
Timecard reports, detailed diver records, real-time streaming dash cam footage, video incident management solutions, even requisition sign-off forms can all be automated by triggering digital signatures or electronic logs, with encryption features for data security.
Streamlined and simplified, automating paperwork (and guesswork) means that the daily administration of fleet operations has become a less onerous task, allowing managers to focus on what matters most.
The Best Dash Cam for Fleets: Strategies
With the many recent advances in smart dash cam technology, the selection process can be daunting. There are dual-facing dash cameras, wireless cameras, rear-view mirror dash cams, even multi-camera devices that employ backup cameras—just in case.
GoFleet can help you integrate your required services with the right dash navigation system platform.
Dash cams in 2022 are powered by an ever-growing number of sources, including wireless, GPS, Bluetooth, lithium batteries and even solar-powered sensors. The sky is now, quite literally, the limit.
Before committing to any dash navigation system, fleets are strongly recommended to seek the advice of telematics experts. Our GoFleet advisors offer free trials and live demonstrations, so your team can effectively evaluate different dash-cam options in live action.
There is no ‘one size fits all’ to fleet monitoring. Like any good diagnosis, the trick lies in being laser focused on individual needs, then adjusting the available technology appropriately to effectively measure and support the impacted operation areas.
With that said, our experts, designers and engineers are excited to recommend the following next-generation top-rated dash cams for fleet vehicles and cars in 2022.
This GPS active dash cam provides real-time video and advanced AI technology, with audio-visual alerts, analytic reporting of unsafe driver behaviour, driver coaching capability, even ‘panic button’ video alerts from drivers in the event of an incident.
Live video footage can record incidents both day and night, and exonerate your drivers from false accusations or accident liability.
Features include:
HD Recording Support: 1080p high-definition footage
Facial AI: Detects distracted or drowsy driving
Real-time Coaching: Contact drivers remotely to provide live training on the road
Supports Remote Retrieval & Streaming: For critical recorded events; know your company’s liability within minutes
All-in-one Coaching Dashboard: Insights enabled for fleet managers and drivers
The beauty of this wide-angle, full HP 1080p HDR video camera with infrared LED for night vision is simple: they’ve thought of everything. This intelligent dual dash cam combines internet-connected cameras with cloud-based software and real-time visibility.
It helps your team coach drivers in real-time by using AI detection of unsafe or distracted behaviours, helping prevent accidents, litigation and preventable losses.
Features include:
Real-time Visibility: Live video streaming, accident retrieval, and distracted driving detection
Optimize Dispatch Routes: Custom dashboards and reports for managers to monitor GPS locations and driving behaviour
Stay Connected with Live Updates: Data, security and privacy that is GDPR compliant and are monitored 24/7
This intelligent, next-level dash cam unit has multiple camera inputs for the same device, connecting up to 4 cameras in a single vehicle. This solution also comes equipped with a panic button, GPS receiver, microphone, 3-Axis G-Sensor, all translating into 360-degree visibility and real-time footage of driving events.
This solution is available for Android or iOS platforms, and the cloud.
Features include:
360-Degree Visibility: Connect up to 4 cameras to reduce blind spots and view live HD footage at any time.
Set Rules & Alerts: Get real-time footage of driving events triggered by defined rules in the Geotab telematics solution.
View Footage Anywhere, Anytime: View events on a smartphone or tablet. Available on Android and iOS platforms.
ZenduCam AD Plus
The ZenduCam AD Plus continuously captures video events using AI and Advanced Driver Assistance Systems (ADAS) functionalities, so you can review incidents in real-time and conduct driver coaching on the go. This solution integrates seamlessly with popular fleet management platforms (such as Trax and Geotab) to provide a holistic overview of your fleet.
Features include:
This driver-facing camera has facial AI recognition to authenticate drivers and detect risky driving behaviour.
This plug-n-play 3-channel dash camera allows for easy installation, no technician required.
The AD Plus supports live video streaming, so you can upload video playback and crucial events in real-time.
Receive notifications of all critical road and driver-facing events with harsh driving detection.
ADAS means your drivers can prevent accidents before they happen.
Mobileye was designed with one priority in mind: Protecting the driver. It uses a single forward-facing camera that scans the road ahead, providing the driver with critical safety feedback in real-time.
Features include:
Prevent Collisions: Mobileye’s collision avoidance system warns drivers of potential hazards in real time with audio and/or visual warnings.
Stay Connected: Receive critical real-time alerts on your smartphone, in addition to the EyeWatch that is included with the system.
Night Vision & Weather Resistance: Works in all weather conditions and has night vision capabilities for accident avoidance in any situation.
Used in conjunction with Geotab integration, transmission of alerts and video footage of the road are captured and sent, all under one operating system equipped with IHC analog output.
Mobileye provides five different Driver Assistance warning mechanisms:
Pedestrian Collision Warning (PCW)
Forward Collision Warning (FCW)
Lane Departure Warning (LDW)
Headway Monitoring and Warning (HMW)
Speed Limit Indication (SLI)
Get Smart
Despite the speed with which technology evolves, GoFleet dash cam solutions keep the pace, making it easier for fleets to optimize.
The coming year is sure to lower insurance premiums and preventable thefts by protecting fleet management agencies and drivers.
Smart dash cam technology frees fleets and drivers from false claims, preventing needless accidents and helping fleets stay in compliance.
Despite current global supply chain issues and derailed logistics, our integrated dash cam solutions will keep you ahead of any curve—even helping measure and lower fuel maintenance costs.
GoFleet’s quick response and expert flexibility will help ensure your fleet stays robust. Schedule a demo and see what GoFleet can do for your business.
If you really want to get an animated conversation going with truck drivers, mention dash cams. While drivers have more or less accepted road-facing cameras as part of the job, many remain skeptical or outright opposed to having one positioned within the cab, tracking their movements and driving behaviours.
Since driver-facing dash cams are becoming the norm, this is a great time to take a look at how dash cam technology can actually be a benefit, not a detriment, to your drivers and to your organization’s safety culture.
Dash cam pain points
The way in which dash cams are presented to drivers makes all the difference in impacting buy-in and engagement. Many commercial truck drivers feel that dash cams, particularly cab-facing devices, are an invasion of privacy. This sentiment rings especially true in instances where drivers use an area of the cab to sleep and eat (as an aside, sleeper berths are not considered a “home” and as such, are exempt from current privacy laws).
Furthermore, disclosure is an essential component that can make or break your work culture. Companies must let their employees know if and how dash cams will be used in their fleets, but the ways in which they do so will determine whether drivers remain within the company, or leave in droves to pursue other opportunities.
There are enough stories on the internet to affirm surveillance culture in some companies that implement dash cams (read our story here about Amazon and Netradyne), often the direct result of a lack of transparency or care for their drivers’ collective safety.
The truth is that most dash cams only transmit a short segment of data that includes time directly before and after an event is triggered. No fleet manager has the time or the desire to search through hours of continuous footage. For a great perspective on how to talk to your drivers about implementing dash cams, read here.
ZenduCAM AD+
Demand within the dash cam market is expected to increase by 150% (from 2018), no matter what side of the fence your drivers are on. Customers are familiar with dash cams, and have more requirements — and higher expectations — than ever before.
The new ZenduCAM AD+ is an HD dual-facing camera that offers best-in-class industry features to solve your technology pain points and improve work culture within your fleet. Combining an advanced AI processor, built-in advanced driver-assistance system (ADAS) and Driver Management System (DMS) capabilities, the AD+ monitors risky driver behaviour and delivers real-time incident detection to protect your drivers, reduce false positives and lower costs.
Filter out low-risk events and false alerts with ZenduIT’s industry-leading managed services. Automatically dismiss events that don’t represent an actual risk, and prioritize the most critical events to simplify compliance adherence and improve productivity.
Working synergistically with the Trax app, fleet managers have a full field view and access to location updates in real-time on a virtual map. Moreover, advanced facial recognition means you know who has been using your vehicles, and when. You can receive alerts, escalate and coach events, and view the distribution of assets on a cloud-based map instantaneously.
The fastest road to a safe, positive work environment is to show your drivers how an advanced dash cam system can keep them safe. Equip and coach them in real-time with our advanced AI and Data Analytics models, designed to monitor unsafe behaviours such as tailgating, speeding, not wearing a seatbelt, and other vehicle movements to alert and coach drivers in real-time while ensuring their privacy. When your drivers get an alert from the Trax Mobile App, they know it matters.
ZenduCAM AD+ uses a tested human-machine interface to improve your drivers’ ability to react to dangers on the road. This system increases safety, protects your assets and improves workflow. Moreover, improved algorithms mean your drivers aren’t penalized for driving offences they didn’t commit, leading to an improved workplace.
Technological innovation and automation have greatly increased the popularity of dash cam systems in commercial vehicles. Don’t get left behind, improve your safety culture today!
According to the American Transportation Research Institute’s (ATRI) 2021 Critical Issues in the Trucking Industry report, fleets still list driver shortage as a top concern. Second on the list is driver retention, proving that it takes more than a competitive salary to attract and maintain a top-tier roster of professional drivers.
Thankfully, GoFleet has a number of resources to help mitigate driver shortage. By leveraging ZenScore, ZenduCAM and our managed service, we can help you recruit — and retain — the best drivers for your fleet.
The Driver Shortage
The trucking sector has undergone a period of belt-tightening, particularly with regards to the shortage of available drivers. The reasons are nuanced, but the end result is a deficit of available — and skilled — truck operators.
The pandemic has contributed to a massive imbalance of supply and demand. Drivers are hesitant to return to work due to the pandemic, or struggling to find licensing bureaus and training schools that remained open during lockdown. The result was a surge in freight volume with a drastically reduced headcount of qualified drivers, and a potential backlog of potential drivers waiting to be certified.
Retirements, layoffs and career changes represent another layer of lowered headcount. The average age of a truck driver is 46 (compared to 42 for all workers) and private fleet drivers can average 57 years old. With truck operators retiring faster than they can be replaced, fleet managers are left short-staffed and struggling to recruit suitable candidates.
Drivers are also changing careers, looking to replace their time behind the wheel with other swelling industries such as warehousing and construction. According to BLS, there have been roughly 43,000 construction jobs added to the construction industry since June.
While we can’t make recommendations about wages and salaries, GoFleet can show you how our end-to-end digital fleet solutions can help you with consistency, transparency and safety; three pillars upon which you can build a stellar team of drivers.
Build a workplace safety culture
If you can effectively connect culture and safety, you’ll be more likely to boost retention. A positive corporate safety culture engages drivers by emphasizing that their actions matter. On the road, dash cams and telematics data help engage drivers on their routes by identifying risky behaviour, providing live coaching and reinforcing compliance regulations.
You should be clear and consistent with corporate messaging: safety is your top priority. Reinforce the connection between a driver’s behaviour and the fleet’s reputation, and make safety a part of every operation and branding opportunity, on and off the road.
Connect with technology
Compliance rules, such as the ELD mandate, require drivers to monitor their hours of service (HOS) Investing in dash cam technology makes your drivers daily routine easier, safer, and more productive. When drivers feel supported, not surveilled, they’re more likely to stay at their job.
For example, ZenduCAM provides live HD streaming to identify accidents or incidents with real-time transmission of images, GPS location tracking and driving behaviour data. ZenduCAM can help you track your drivers’ hours of service as well as their CSA scores. Smarter routing and scheduling can make trips more efficient, bringing your drivers home more often, contributing to their overall job satisfaction and aiding your business in retaining your drivers.
Reward your top performers
As part of our Managed Service offering, you can view the performance of your drivers at a glance with our built-in points system and break down the performance of each driver individually in detailed scorecards.
Identify your best drivers through this driver score program. This scorecard tells your drivers where they rank, and what they have to do to achieve the next reward level. By changing the narrative from punishing “bad” behaviour to rewarding good driving habits, your drivers are less likely to see dash cams as invasive or punitive.
GoFleet’s ZenScore creates quantifiable assessments on driving behaviour by identifying dangerous driving habits and optimizing the efficiency of your fleet. This interactive dashboard and driver scoring system monitors violations while incentivizing drivers to improve performance through contests and KPI metrics. Offer bonuses to individuals with high safety scores to help with retention, or try gamification to keep your fleet engaged.
Help optimize their routes
A common refrain from drivers leaving the trucking industry is the desire to be at home with their loved ones on a more regular basis (hence the move to more stationary industries such as construction.)
Using a custom mapping solution such as ZenduMaps, you can configure your maps to show data such as road status, vehicle location, weather reports and compliance times. Work with your fleet to optimize their routes, shorten trips and reduce the amount of time spent on the road while still managing operations efficiently.
Improve training
Ongoing communication between you and your drivers is essential to reducing errors and improving efficiency. A great tool to help improve effective and continuous communication is ZenduLearn, an innovative training solution that leverages an online course hub to provide the skills and resources your drivers need.
Having detailed insights about each driver’s behaviour allows training to be tailored to each specific individual based on what they need to improve on. The application offers completion tracking and personalized learning, automating the most common tasks of employee training, such as marking quizzes, sending notifications for incomplete training modules, and issuing certifications. The centralized platform also allows you to keep track of every driver’s progress so you can maintain a strong learning environment within your team.
Conclusion
According to FreightWaves magazine, the average cost of turnover is $11,500 per driver. High-performing truck drivers are an asset and an incredibly valuable resource to any business. Their role requires constant and heightened awareness and good judgement.
Discover how to use industry-leading telematics, dash cams and managed service solutions to help you improve operational efficiency, enhance safety and create a lineup of exemplary drivers. Schedule a free demonstration today, and let us take you team to the next level.
When a jury awards a plaintiff payout in excess of $10 million, that payout is referred to as a “nuclear verdict”. If a member of your fleet has been involved in a vehicle incident that results in one of these verdicts, the results for your business could be catastrophic.
According to CNBC, the average amount for a lawsuit above $1 million involving a truck collision has increased nearly 1,000%,from $2.3 million to $22.3 million in the U.S. between 2010 to 2018. Nuclear verdicts are driving up insurance rates for fleets, and increasing associated costs for those trucking companies to insure them as a result. To absorb some of the costs, large operators are scaling back on insurance, putting them at greater risk if an accident were to occur. Unable to afford inflated deductibles or premiums, smaller fleets are folding altogether.
One major reason for nuclear verdicts arises from a disconnect between negligence and liability. Because large organizations with massive fleets are assumed to have more resources (i.e. more insurance), they are typically targeted for payouts, even if they’re not entirely at fault. For example, there are cases where a company can be identified as 10% negligent and still have to cover 100% of the financial liability.
Another reason for these excessive payouts includes an uptick in fatal accidents involving trucks. According to the National Safety Council, there was a 43% increase in deadly collisions involving large trucks between 2010 and 2019. The number of injuries associated with truck crashes rose that year to 160,000 (7%), the majority of which were occupants from other vehicles.
Assessing risk on the road has long been considered integral to the cost of doing business for every trucking organization. Fortunately, dash cameras not only help with safety initiatives in fleets, they also have a return on investment that can help fleets stay afloat amid mounting insurance concerns.
Dash cams and telematics
An increase in nuclear verdicts results in higher prices for liability insurance and reduced access to casualty or excess liability insurance, resulting in some carriers leaving that particular line of business and causing many in the trucking industry to worry about the potential impact a single loss could have on their bottom line.
This is where dash cams and telematics can be essential tools to help manage risk. In fact, these devices may one day become a requirement in order to get insurance for your fleet. Where once insurance companies only looked at claims regarding trucks, they will now start gathering data to get a holistic overview of driving behaviour, dash cam footage and a fleet’s hiring practices.
Many insurance companies look favourably on commercial vehicles with dash cams installed, and in some cases this small step can result in a reduction in insurance premiums. Furthermore, a dash cam will certainly protect a business from false insurance claims. Commercial dash cam footage is now widely accepted by most insurance companies as evidence to help speed up the claims process.
Prevent fraudulent insurance claims (i.e. “crash for cash”)
Protect your drivers and assets
Identify liable parties and exonerate your drivers
There are other ways that dash cams and telematics systems can improve an organization’s coffers, beyond insurance premiums. For one, dash cams not only tell a fleet manager what’s happening on the road, but what’s taking place inside the cabin. Is the driver sleeping? On his phone or otherwise distracted? Being alerted to risky driving behaviour helps you identify culpability while improving good driving habits in your fleet.
Dash cams can also help you reduce fuel consumption. Your telematics platform can trigger an alert if a vehicle is idling, for example, and can optimize driving routes to increase efficiency, shorten trips and save fuel. Regardless of your industry, dash cams and telematics help fleets and organizations streamline their processes from top to bottom line.
Conclusion
Telematics is becoming an industry-wide practice, one that can positively impact an organization’s return on investment. A knowledgeable insurance broker will educate your business on how to meet requirements and will help you secure insurance at the best possible price. Similarly, your GoFleet consultant will help you find a telematics solution that best uses dash cam technology to protect your business and your drivers. Contact us today for a free estimate and demonstration.
As a fleet manager, you’re aware that installing commercial AI dashcams will greatly improve your business; eliminating inefficiencies, reducing accidents and offering incentives for positive driving behaviours.
Why then, are many drivers resistant to, or in some cases outright rejecting, the implementation of dashcams? Back in March, a driver for Amazon tendered his notice after it was announced that the online retailer would be implementing AI dashcams in their delivery vehicles, citing the move was “both a privacy violation, and a breach of trust.”
Sadly, many drivers feel the same. Fleet managers are facing a large percentage of dissatisfied drivers, and even reporting scenarios where a driver will place a sticker over the camera lens to ensure their face can’t be tracked. There is a general perception that dashcams create an almost dystopian ecosystem of distrust, when in reality, the opposite is true. In this post, we discuss how to create messaging that overcomes the most common objections, so you too can foster goodwill among your drivers and create an environment of trust.
Safety vs. Surveillance
According to the American Trucking Association (ATA), trucks are only at fault about 26% of the time in the event of light vehicle/truck accidents, yet trucks get far more blame — closer to 80% to be exact. In this light, it is key to position dashcams to your drivers as an opportunity, rather than a hindrance, to performance and safety. AI dashcams can upload high-resolution video footage automatically and within minutes, allowing you to exonerate your drivers from false claims or no-fault incidents, bypass insurance claims and avoid costly payouts.
Rather than being perceived as “Big Brother”, you might position yourself as someone who is looking out for your drivers, someone who can protect and support the fleet in the event of a collision. Click here to see dashcam footage that could exonerate the driver.
Collisions are incredibly expensive (the average collision costs a company upwards of $91K) and can affect a drivers’ Compliance, Safety and Accountability (CSA) scores, as well as your bottom line. Having access to video evidence in real-time can save you money while protecting your drivers.
Coaching vs. Complaining
Coaching can tend to be reactive, the result of a ticket, accident or bad driving behaviours. AI dashcams can actually make coaching a proactive experience. With automatically-uploaded video footage, managers can coach drivers with accuracy, increasing accountability and consistent driving behaviour.
Because dashcams offer incident detection in real-time, drivers can adjust their driving with in-cab alerts and prevent accidents before they happen. The dashcam platform you select should provide safety workflows, online tools and efficiencies to keep you drivers safe and accountable.
Reward vs. Reproach
Did you know that a well-placed rewards program can help you retain drivers while incentivizing good driving habits? Do your drivers know? Efficient coaching should follow with robust incentives that will not only encourage your drivers to tolerate dashcams, but to actively engage with them.
According to the ATA, driver turnover was at 92% in 2020, and reported the cost of replacing a driver to average $12K. From digital driver safety scorecards to gift cards, gamifying your rewards program can help you lower turnover and associated hiring costs. Driver reward programs also bolster training, improve your fleet culture, and improve driver behaviour, morale and motivation.
The best safety incentive programs are merit-based systems that help develop better relationships between fleets and drivers. To best assign rewards and recognition, we recommend the following:
Develop goals
Start small. The basic goals of any rewards program is to improve fleet safety and increase revenue. Identify small goals to improve, such as adhering to schedules, avoiding idling, limiting phone use, following speed limits or reducing harsh braking. Make the steps digestible, realistic and attainable.
You should also ensure that there’s a way to measure and track behaviours over time, so as to reward your drivers consistently and fairly. Ideally, telematics data from your dashcams would provide the content required to measure these goals accurately. Incentivizing good driving is a process, so be sure to reward your drivers not only for continued excellence, but for continued improvement as well.
Communicate your expectations
Goals, rules and benefits should be clearly explained up front and reiterated consistently. A leaderboard (either digital or physical) or scorecard is a great way to show drivers where they are and what they need to do to reach the next level.
Get driver feedback
Transparency and engagement are key to any rewards program. Driver feedback connects your drivers to the business and creates an environment of trust. Don’t be afraid to ask them about their thoughts concerning your incentive program. Just as your drivers continue to improve, so too can your rewards program.
Use gamification
Gamification can improve driver behaviour and increase retention. Make safe driving fun and competitive while building team spirit and fostering a better safety culture by encouraging your drivers to play, compete and win!
The rewards themselves should be appropriate to your corporate ecosystem. Some organizations use a points system that can result in cash bonuses or gift cards, while others prefer flex hours or a physical item such as a plaque or pin to recognize safe driving behaviour. This would be a great opportunity to ask drivers for their input and find out what they would like to have as a reward.
Use positive feedback
Aside from cash bonuses and financial rewards, positive feedback and encouragement can be equally motivating. Make sure that your safety rewards platform includes a strong driver recognition program. This can be achieved through email newsletters, internal communications, certificates or a “Driver of the Month” program.
Dashcams present a unique opportunity for partnership between you and your drivers, offering transparency and accountability on both sides. The right telematics solution will provide accurate, real-time metrics by which you can weigh and evaluate performance while encouraging improvement.
Your drivers want to know that you have their safety and best interests at heart. They want to feel encouraged and appreciated. Provided you’ve given your drivers adequate time to train and prepare for the transition, they too will come to see dashcams less as something to work around, and more of a benefit — possibly even an asset — to their work on the road.
In the most general terms, telematics is the fusion of telecommunications (e.g. phone lines and cables) and informatics (computers) to create a holistic overview of one’s enterprise. Most often, telematics solutions are applied to commercial fleets, automating and leveraging the collection of GPS data across any number of assets.
While certainly not a new industry, the telematics field stands at the precipice of massive growth opportunities.The following is GoFleet’s primer guide on telematics; we’ll show you how it works, the types of data sets that are collected, and how to harness the power of telematics to increase your productivity and profitability.
How did telematics start?
The digital science of merging telecommunications channels with information technology (or informatics) began In the 1960s, when The Department of Defense in the U.S. developed GPS — the Global Positioning System. GPS was created specifically to trace the movement of their domestic military assets and improve internal communications.
As the internet expanded, more telecommunications networks went up, transferring data in real-time and enabling information to travel remotely, automating the capture of detailed data for a variety of purposes. Telematics was also made possible due to technological breakthroughs in machine-to-machine communication (M2M) — highly intelligent computer devices that gather and analyze mass data to manage real-world systems.
Today, vehicle telematics integrates wireless communications, GPS navigation, third-party software platforms, hands-free cell phones, automatic driving assistance systems and message encryption. Telematics systems can report on a vehicle’s speed, idling, tire pressure, driver habits, engine fault codes, collision detection and much more.
Added to the tracking device hardware, GoFleet’s software platform, AI algorithms and other patented knowledge allows for accuracy, quality and protection of GPS and other data transference. Known as ‘curve-logging’, this allows our software to discard unnecessary information, while preserving and logging the most useful vehicle maintenance data.
How telematics works
With regards to fleet tracking, vehicles equipped with Vehicle Tracking Devices; small, durable black boxes that provide superior GPS and asset tracking technology. These telematics devices often plug into an OBD II or CAN-BUS port in the vehicle. Paired with a SIM-card and on board modem, the units enable constant communication across all cellular networks.
The asset tracking, vehicle information recording, and communications transmission devices involved in telematics logging include the following key components:
GPS receiver
Engine interface
SIM card
Accelerometer
Buzzer or other audio messaging
Interface for input/output (expander port)
The devices then retrieve and record an enormous amount of data generated by a vehicle, and transmit that data through cloud technology, providing fleet towners with dashboard reports and command-centre visibility into their operations.
Since telematics devices connect to a vehicle’s sensors and hardware, the type of data they process and analyze includes:
Real-time GPS positioning
G-force and vehicle speed, measured by a built-in accelerometer
Trip distance, routing and time
Idling time records
Fuel consumption
Harsh braking, hard cornering, rapid acceleration and other bad driving habits
Seat belt usage
Vehicle faults, engine light information and other engine data
Battery voltage and vehicle temperature
Service reminders and other vehicle maintenance warnings
All of that data is captured, encoded and then transmitted through fleet management software. It is then decoded for authorized, preprogrammed users, allowing for secure transmission of actionable data to IP addresses or cell phones.
This provides the command-centre data needed for generating, viewing and exporting dashboard reports. Business intelligence insights can even create driver scorecards — identifying safe drivers, speeding incidents, or opportunities for scheduled maintenance.
Telematics in fleet management
Telematics has become an essential tool for commercial and government fleet management. In addition to tracking major assets across the globe using GPS, advances in machine learning and data analytics mean improved fleet performance and productivity. Fleets can even use benchmarking measures to compare safety, fuel consumption or other standards against similar fleets.
Though telematics data can be stored and sent from closed-vehicle systems, most often a fleet’s telematic technology is shared through open platforms via proprietary software. This allows businesses to integrate other hardware, after-market accessories, and third-party apps for greater efficiency, expandability and insight into business operations, while retaining data privacy.
In fact, vehicle security and identification sensors have improved so much that fleets can now authenticate a driver’s identity before they are able to start the vehicle.
Every day, more businesses, nonprofits and government agencies move toward the hard data and superior protection that telematics affords. According toAllied Market Research, the automotive telematics market was valued globally at $50.4 billion in 2018. By 2026, experts believe it will reach $320 billion.
The benefits of telematics are self-evident; they offer diagnostic tools that prolong the life of vehicles, warn of pending issues and identify areas of concern. Telematics contribute to ROI and savings so exponentially, Verizon recently wrote: “32% of fleets using fleet management technology achieved a positive ROI in less than a year,” sharing this and more data points in their2021 Fleet Technology Trends Report.
Industries currently employing telematics for their fleet tracking include:
The applications for telematics cannot be understated; it harnesses a rich ecosystem of information — from granular drivetrain details to post-collision reconstruction of driving events — ensuring the health of your vehicle and the safety of everyone on the road.
Safety tracking:
Fleet managers can use telematics to monitor the speed and location of their vehicles, as well as ensure that drivers employ good driving habits now and in the future. In the event of an accident, telematics can help identify who was at fault and what the road conditions were prior to the event, ensuring the safety of their drivers and preventing future incidents.
Maintenance:
By understanding the entire operational life cycle of their vehicles, including hours of service (HOS), warranty recovery and preventative maintenance scheduling, managers can find areas of improvement and identify problems before they occur.
Insurance:
Insurance companies can leverage telematics data to assess risk factors within a fleet and adjust premiums accordingly. Factors such as accidents, fuel consumption and engine wear can all determine — and possibly lower — insurance rates for your fleet.
GoFleet telematics support
GoFleet and our trusted partners have identified seven key areas where fleet management receives the greatest direct advantage from telematics support:
Improved Productivity: Using real-time GPS tracking and automatic trip reporting, fleets can greatly improve dispatching, routing, ETA notification and customer service.
Increased Safety: In-vehicle driver coaching alerts to drowsiness or other risky driver behaviours; collision reconstruction and theft location notifications help protect your assets.
Optimization of Fleets: Streamlining vehicle servicing with predictive maintenance and remote diagnostics improves fuel management, driver habits and vehicle integrity.
Fleet Compliance: Automates FTA reporting, inspections and compliance logging.
Platform Integration: Makes sure all your mobile asset apps and equipment communicate seamlessly, integrating camera, sensors, CRM technology and more.
Adaptable Sustainability: Reduces the environmental impact of carbon emissions, adapts to emerging power sources, and analyzes the cost effectiveness of electric vehicles.
Insurance Premiums: Because fleets can now share their safety compliance data as proof with insurance companies, risk assessments often generate lower premium costs.
The future of telematics
As GPS tracking systems and M2M technologies advance, the Internet of Things (IoT) continues to grow; every advance made brings us closer to the edge of a telematics revolution. From enhanced collection and capture of intelligence data to performance benchmarking and reporting for fleet optimization, the future of telematics is bright. Contact your GoFleet consultant to discuss how telematics can bring tomorrow’s technology to your fleet, today.
Back before the days of automation, truck drivers had to manually log their trips. Even after countless hours on the road, drivers were still responsible for tracking their movements, often spending additional hours accounting for every stop and start. Fortunately, the advent of Electronic Logging Devices (ELDs) removed that labor-intensive step by digitally automating the logging process.
Over the past four years, governments in the U.S. and Canada enacted ELD mandates for most commercial vehicles. Transport Canada has been working diligently to align with the ELD Mandate passed in the United States, which states that providers must obtain certification from a third-party to ensure their solutions meet the complex technical standards set forth by Transport Canada.
Fortunately, the jump to electronic logging has made issues of compliance far easier. GoFleet’s electronic logs capture all necessary logging information automatically, allowing drivers to record on-duty hours with great detail and freeing them up to focus on the road..
In this post, we’ll cover some of the many advantages of using ELDs; we’ll simplify how they work, what they record, and identify the key dates to comply with the current ELD mandates.
What Is an ELD?
Electronic logging devices often plug into a vehicle’s onboard diagnostics (OBD) port. The ELD vehicle tracker then connects directly to the truck’s engine, sending data safely through mobile apps and GoFleet’s software and fleet management platform.
These telematics devices can send granular engine data — when it was turned on or off, how much fuel was used, how far the vehicle travels — along with GPS global satellite system location data. The telematics are collected and then sent securely to a server, for easy ELD mobile app viewing.
Drivers can likewise access their electronic logging information on their smartphones or tablets using our ELD mobile app. RODS and HOS records can be displayed for vehicle inspectors. This technology streamlines the capture and retrieval of massive amounts of records and receipts.
Types of Logging Data Captured
ELDs help fleet compliance managers monitor and analyze safety protocols. GoFleet’s data captures translate into real-time ELD reports showing location information, maps and a wide range of notifications. Data logging captures include:
Automatic recording of on-duty driving time, driving behaviour and driver authentication
ELDs communicate directly with the engine control module for internal synchronization
On-board gyroscope and accelerometer detect movement, providing data around safety-related events such as harsh braking or collisions
Automatically records locations, date and time stamps, engine hours, ignition status, vehicle miles driven, motor carrier type and more
Provides driver recertification records at the end of every 24-hr period
ELDs offer tamper prevention, sending out real-time vehicle location information
ELDs also transmit data—constantly to fleet command managers, and locally, on an individual basis, to DOT and other commercial vehicle inspection sites
Displays reports on-demand (on screen or print-outs) for safety officials
The Advantages of ELDs
Smart technology has revolutionized most industries, and its effects on commercial vehicles is no exception. ELDs offer enormous advantages for drivers and their parent companies. Among the most frequently cited:
1. Road Safety
Most ELDs have a gyroscope and accelerometer, which detect trigger events such as harsh braking, harsh turning and collisions. The resulting data can be used to coach drivers on safe driving, alert to driver drowsiness and even provide collision reconstruction data, which can be used to exonerate drivers from false claims. Electronic logs for truckers have become so effective that governments are mandating their use to improve driver safety, increase vehicle efficiency and save lives.
2. Streamlining Record Keeping
Record keeping and reporting is an important — if not tedious — part of any fleet’s operations. ELDs help commercial fleets simplify the process, automating the collection of Records of Duty Status (RODS), tabulating drivers’ Hours of Service (HOS) for compliance, and enabling robust reporting while simplifying administrative tasks.
Automated tracking minimizes the risk of records errors, which ultimately makes the process of enforcement checks faster. Using GoFleet’s integrated software platform, ELDs can also provide dashboard reports and internal checks on each vehicle’s integrity, with alerts for scheduled servicing dates to avoid problems before they start.
3. Asset Security
The security and loss prevention provided by ELD solutions includes real-time GPS satellite data, encrypted from end to end. Vehicles can be located easily in the event of theft, and in many cases theft can be prevented altogether.
The geofencing feature on ELDs creates a virtual boundary around a given location, and sends an alert any time a vehicle breaches the boundary, minimizing loss and reducing the cost of replacing assets. Real-time data captures everything from micro data on drive-chain stability to macro data on driver behavior and HOS, granting your fleet command-centre visibility.
4. Cost Benefits & ROI
By streamlining and upgrading the record-keeping process, your fleet can travel faster and smarter. Moreover, fleet managers can more easily identify areas for efficiency and cost savings. This is especially true with route mapping and capturing idling time, both of which dramatically reduce fuel costs.
In the event of a collision, forensic accident reconstruction and recording of harsh driving events help minimize liability and reduce insurance premiums while also serving as an opportunity to effectively coach your drivers on better driving habits.
5. HOS Compliance
The Hours of Service (HOS) Rules ensure that commercial drivers operate their vehicles within the daily limit and log working hours accurately using an elog app or electronic logbook. Because ELDs connect directly to the vehicle, they make it easier and faster to track, manage, share and improve the accuracy of a driver’s hours of service record.
The devices ensure drivers comply with the Canadian Government’s Commercial Vehicle Drivers HOS Regulations by tracking when drivers have been at the wheel and for how long.
Deadlines loom for recent inter-country ELD mandates, making it likely that all North American commercial vehicles will have to adapt to this technology soon. At present, only commercial vehicles older than model year 2000 are still exempt. Some highlights on the mandates:
Canada’s ELD Mandates & Key Dates
Canada recently published itsRegulations on Commercial Vehicles, which require Electronic Logging Devices for all commercial fleets by June 12, 2022.
Canada’s move to ELD reporting began in 2017. By June 13, 2019, Transport Canada had begun mandating ELDs for bus operators and commercial trucks. By June of 2022, Canada is expecting all fleets to have switched from daily paper logs to ELDs. Other regulatory mandates include:
Canadian ELDs must meetElectronic Logging Devices standards and minimum requirements.
Canadian ELDs must be third-party certified, not self-certified by the manufacturer, as in the U.S.
Canadian drivers will not transfer logs electronically to a federal system, like eRODS in the U.S. Instead, drivers will be required to email transfer files to officers.
There will no longer be a two-year phase-out period for ERDs; fleets must achieve ELD compliance by the 2022 date.
Canadian ELD Exemptions
Canada offers four main exemptions in their recently updated ELD regulations. Commercial vehicles may be exempt from the eLogs mandate if they meet the following criteria:
Operate the vehicle under a specifically issued permit
Are subject to rental agreements with terms under 30 days
Have a prior statutory exemption
Operate a vehicle that was manufactured before model year 2000
Canadian drivers of commercial motor vehicles manufactured before 2000 can continue to keep paper logs to track driving time and on-duty hours records.
U.S.A.’s ELD Mandates & Exemptions
ELDs are currently required of all fleet industries in the U.S. whenever any one driver logs in eight days worth of duty status logs or more (out of 30 days). The U.S. ELD mandates went into effect back in December 2017, with an expectation of full compliance by December 2019. TheFMCSA will allow exemptions for drivers who:
Are not required to keep Record of Duty Status (RODS)
Drivers who use RODS for no more than eight days during any 30-day period
Tow-away drivers, if the vehicle driven was part of a shipment
Drivers of commercial vehicles older than model year 2000
The FMCSA also recommendsconsulting their site to verify how your fleet is affected by the ELD trucking rules changes.
Meeting ELD Requirements
There are many similarities between the American and Canadian ELD mandates. Both require engine synchronization, GPS tracking, automatically capturing on-duty and off drive-time, and the use of an on-screen display to show records to roadside inspectors.
There are also some major differences between the two nations; Canadian mandates will require the ELD system to actively alert drivers when they are running close to their hours of service limits. The hours of service rules in Canada are also quite different from the U.S.
As a fleet manager, it’s important to stay detail-oriented. For trucks travelling within Canada, fleet managers should choose an ELD vendor and carrier that supports Canadian hours of service rules, and are committed to achieving third-party certification.
GoFleet to Get the Details
As everyone works towards full compliance, we at GoFleet are tracking recent electronic logbook changes to stay apprised of any developments or changes. Our ELD solutions provide industry-leading insights, while our electronic logs for truckers help simplify record keeping, providing commercial fleets peace of mind.
As technology and connectivity become ever more integrated, it’s important to choose your solutions wisely. Ask us about ourGeotab Drive ELD, an FMCSA compliant app for mobile devices that provides Driver Vehicle Inspection Reporting (DVIR) and Hours of Service compliance solutions, in real-time.
All ofour integrated ELD solutions save you time and money. Contact us to schedule a free consultation or trial demonstration to see how your fleet will be affected. Our experts can help you strategize and streamline.
If you’ve ever been in an airport, visited someone in a hospital or required private transportation to an event, you’ve likely used a shuttle bus. In today’s fast-paced world, telematics provide benefits to shuttle bus fleets, giving businesses an edge for retaining top-tier employees while providing peace of mind to commuters. Every year, more companies invest in shuttle services; with the right telematics solution, those same companies can also realize improved productivity, visibility and efficiency.
Tracking
Vehicle tracking platforms, such as GoFleet’s Bus ETA, provide essential information to drivers, fleet managers and to public citizens to ensure a seamless, automated experience. Ultimately, tracking saves you valuable time and resources, offering a window into your current operations, inefficiencies along routes and reporting features.
With the app, passengers can review live ETA data right on their phones, with just one click. They can view current vehicle routes, expected total route time, as well as stop and start points, all in real-time. Automation streamlines these processes by reducing wait times and reducing the number of inbound callers for real-time updates, while fostering goodwill with passengers.
Passenger Safety
GoFleet has a number of product offerings that can be scaled to your fleet’s requirements, including commercial dash cams such as ZenduCAM. Perhaps one of the best use cases for ZenduCAM resides with shuttle buses. Imagine being able to track passenger safety by ensuring that your driver follows all necessary protocols. Dash cam footage keeps your drivers compliant, keeps your commuters safe, and helps reinforce good driving habits.
Vehicle Diagnostics
When you use a GoFleet product or service, you’re leveraging a rich telematics ecosystem that can provide all kinds of data sets to improve your business. Monitoring the health and productivity of your shuttle vehicles is an essential part of any holistic fleet solution. Connecting fleet vehicles and fleet managers in real-time and with daily or historical reports for optimum fleet performance.
Our GO9 GPS vehicle tracker, for example, not only provides accurate data on vehicle location, speed and trip distance, it can also extract valuable data on a vehicle’s overall “health”, letting you know the status of the odometer, engine faults and much more. Connecting fleet vehicles with fleet managers in real-time helps to gauge when and if a vehicle requires maintenance, track fuel efficiency and reduce the time and frequency of inspections, all of which stop vehicle problems before they start. With the right diagnostics tool, you can easily optimize your fleet’s performance and save money in the process.
Telematics data is critical to the success of nearly every type of fleet. GoFleet’s solutions are comprehensive, scalable and offer easy installation and a user-friendly interface. Whether you use shuttle buses to manage guest parking, take travellers to and from the airport or need your commuters to arrive at any destination efficiently and on time, we can help you take full control of your fleet’s operations for better business outcomes. Contact one of our consultants today to see how GoFleet can work for you.
