Senate bill sets e-log (ELD) deadlines for FMCSA

ELD | Electronic Logging Device | E-Log Deadlines for FMCSA

The Senate’s version of the yearly appropriations bill for the Department of Transportation contains language that would stop the Federal Motor Carrier Safety Administration (FMCSA) from dragging its feet in producing a final electronic logging device mandate rule (ELD rule).

Also, the bill sets a deadline for the agency to make its long-awaited Safety Fitness Determination rule, the timetable for which FMCSA has continued to push back.

The Senate’s Transportation, Housing and Urban Development bill gives the agency 592.3 million dollars in funding for the 2015 fiscal year and came out of the Senate’s Appropriations Committee this past Thursday, when an amendment was added to suspend the 2013 hours-of-service (HOS) rule for at least a year until more study can be done to justify its restart provisions.

If passed the bill would need FMCSA to publish a final electronic logging device (E-log/ELD) rule by January 30th 2015. MAP-21, The current highway funding bill, required the agency to produce a proposed rule by September 30th of 2013, but the agency did not publish the proposal until March of this year.

The public comment period on the rule ends on June 26th 2014, after which the agency will start work on a final rule, taking into account feedback gathered during the 90 day commenting period.

The agency usually makes a final rule within 2-3 months of the end of public comment periods on proposed rules, and the January 30th 2015 deadline would give the agency 7 months to publish its final electronic logging device (E-log/ELD) rule.

Though the bill’s language would not seem to set an impractical target, the FMCSA has missed several self-set time-frames on its calendar.

Citing “excessive” delays on a CSA-based Safety Fitness Determination rule, the bill would also need the FMCSA to begin a rule-making “no later than December 2014.”

The SFD rule is the agency’s next step in its Compliance, Safety, Accountability program. The rule would permit the agency to use a similar data set it uses in CSA’s Safety Measurement System rankings to produce an actual fitness score for carriers. The scores could then be used to target carriers for intervention.

The THUD bill text calls the SFD rule “the cornerstone of CSA,” and that until the rule is executed, “FMCSA continues to depend on an enforcement and rating system that fails to place enough emphasis on both driver and vehicle qualifications, resulting in compromising safety on our nation’s highways.”

In its most recent monthly report on significant rulemakings, the Department of Transportation projected December 17th as the publication date for the SFD rule, which was delayed from the prior month’s September 16th projected date. September 16th was however also delayed from months prior: At points last year, the rule was projected to be published May 2014.

In another provision, the committee directs the Department of Transportation (DOT) Office of Inspector General to perform an audit of FMCSA’s mandatory compliance review process “to ensure motor carriers flagged for investigation are being investigated in a timely fashion.” The “high risk carriers” report is due by April 2015 for the preceding fiscal year.

The House will come together this week to take up its version of the THUD bill.

Original article: Commercial Carrier Journal

FMCSA Proposed Mandate of Electronic Logging Devices

Electronic Logging Devices Proposed to Improved Efficiency and Safety

On March 13th, The Federal Motor Carrier Safety Administration (FMCSA) issued a revised proposal to mandate that electronic logging devices be installed in interstate commercial buses and trucks.

The requirement would reduce paperwork burdens on carriers, help enforce hours-of-service rules, and ensure that drivers are not harassed, FMCSA said.

The new proposal supplements FMCSA’s February 2011 proposal. FMCSA stopped work on that requirement in 2012 after a federal court ruled that a previous regulation mandating the devices for some carriers did not properly prevent the ELDs from being used to harass drivers.

“Today’s proposal will improve safety while helping businesses by cutting unnecessary paperwork” Transportation Secretary Anthony Foxx said in a statement. “By leveraging innovative technology with electronic logging devices, we have the opportunity to save lives and boost efficiency for both motor carriers and safety inspectors.”

The proposal addresses new technical specifications for ELDs, clarifies hours-of-service supporting document requirements, mandates ELDs for drivers currently using record of duty status, and outlines technical and procedural provisions aimed at ensuring ELDs are not used to harass vehicle operators.

“By implementing electronic logging devices, we will advance our mission to increase safety and prevent fatigued drivers from getting behind the wheel,” FMCSA Administrator, Anne Ferro said. “With broad support from safety advocates, carriers and members of Congress, we are committed to achieving this important step in the commercial bus and truck industries.”

In an effort to lessen motor carriers’ and drivers’ fears, FMCSA said in its statement that the rule protects privacy because electronic logs would only be available to law enforcement or FMCSA during compliance reviews, roadside inspections, and post-crash investigations.

“American Trucking Association supports FMCSA’s efforts to mandate electronic logging devices in commercial vehicles as a way to improve safety and compliance in the trucking industry and to level the playing field with thousands for fleets that have already moved to this technology voluntarily,” American Trucking Association President Bill Graves said.

The rule would come with a new prohibition on carriers harassing drivers. This could carry up to an $11,000 fine. Carriers must allow drivers access to their logs, and the logging devices must be able to be muted when drivers are asleep.

Ultimately, The proposed rule will reduce hours-of-service violations by making it much harder for drivers to misrepresent their time on logbooks and avoid detection by law enforcement personnel and FMCSA. Analysis shows it will also help reduce crashes by fatigued drivers and approximately prevent 20 fatalities and 434 injuries each year for an annual safety benefit of $394.8 million.

The proposal will soon be published by FMCSA in the Federal Register, starting a 60-day period comment period for the public. The comments will then be considered by the agency before making the rule final.

As proposed, after FMCSA makes it final the mandate would take two years to take effect.

More information on Electronic Logging Devices and the Supplemental Notice of Proposed Rulemaking, visit: www.FMCSA.org/rules-regulations/

Sources:
FMCSA: DOT Proposes Use of Electronic Logbooks to Improve Efficiency & Safety
Transport Topics: FMCSA Proposes ELD Mandate for Nearly All Trucks

Electronic Log Mandate in Effect April 9th

Mandate for Electronic Log Devices or Electronic Onboard Recorders Soon In Effect

Please See Updated Article: Electronic Logging Devices Proposed by FMCSA

A rule mandating Electronic Log Devices or, Electronic Onboard Recorders as they are also known, is expected to be published April 9th 2014 according to a monthly report from the Department of Transportation. DOT has been pushing back the publication date for the rule since late 2013.

The mandate will require all drivers responsible for keeping records of duty status to use an electronic logging device. The Federal Motor Carrier Safety Administration submitted the rule to the White House’s Office of Management and Budget (OMB) on August 7th 2013 with a projected publication date of November 18th 2013.

In the Department of Tranportation’s last report which was issued March 11th 2014, projects the rule will clear OMB on March 28th. The publication of the Supplemental Notice of Proposed Rulemaking projected for April 9th will follow. The proposal will then allow 60 days for public comment ending on the 9th of June.

Any comments will be taken into consideration before the agency would publish a final rule.

The Department of Transportation still also projects its driver coercion rule to be published on April 23rd 2014, The rule would create a requirement that the agency “consider whether coercion of drivers” by shippers, receivers, carriers or brokers “is a concern when developing a rule.” It too would have a 60-day comment period.

FMCSA’s Carrier Safety Fitness Determination rule proposal is, as per the report, still set to still be published August 4th 2014. The rule would change the agency’s data gathering process in regards to the way it calculates a carrier’s Safety Fitness Determination score. After the rule passes, if it does, the agency will use data from crashes, roadside inspections, violation history and investigations, nearly an identical data set used in calculating a Safety Measurement Scores in the agency’s Compliance, Safety, Accountability program.

Source: Overdrive Magazine

Tips For Becoming a Customer Support Star

In the rapidly growing and competitive fleet management/telematics industry, having a quality product is essential, but so is having an excellent customer support system. Your ability to provide support as a service to customers is crucial. You must strive to consistently support your:

  • Current Customer Base: Keep your existing customers happy, and continuously build and enhance brand loyalty.
  • Returning Customer Base: The next time the customer needs a new solution or product, your brand should be the first to come to their mind.
  • New Customer Base: Superior customer service means having a great reputation. Combining this will a strong product will create new business.

Here are a few tips for becoming a customer support star:

  1. Know the ProductIt is very difficult to sell something you aren’t familiar with. Learn everything you can about the product, use the product, train other employees about the product. A deep understanding of what you sell will definitely help you support it.
  2. Establish Effective Communication LinesOutstanding communication is key when it comes to support. Set up an easy-to-use support system for your customers, such as a phone or email system. The easier it is for customers to reach the business, the easier it is for you to provide support for your customers.
  3. Go Above & BeyondFollow up with your customers and be proactive. Check in every now and then even if they do not contact you. Even if everything seems to be going well, this type of extra effort will be greatly appreciated.
  4. Use Your ResourcesMany businesses provide higher-level support as well as a plethora of information, such as documents, videos, web links, blogs and other media. Use these tools to support your existing customers and stay on top of what’s new and happening within the industry. This allows you to stay one step ahead and always keep your customers informed.

The tips listed above, if implemented, will help your business to grow not only by keeping your existing customers happy but also provide an outlet for attracting new customers.

How GPS Tracker Devices Will Ensure Top Quality Customer Service

GPS Tracker Devices Ensure Top Customer Service Quality

Each and every business knows that providing top-notch customer service is the name of the game; without it businesses will quickly be overridden by a competitor that respects the importance of taking good care of the customer. You may have the best product on the market or provide an incredible and unique service but without being reliable, friendly and dependable you will quickly lose out on valuable repeat customers and referrals. The benefits of GPS tracker devices to this area of business may not seem obvious, but in both short and long-term, you will find that meeting and exceeding customer expectations is a much more achievable goal with the use of a GPS fleet tracking system.

The data that is sent back to the central database is in real-time, which means you are able to provide the customer with live up-dates regarding the location of the vehicle. You can provide them with a very specific time of arrival and ensure that the driver stays on the designated route; you will find that more destinations can be reached in the same time period and therefore more satisfied customers to appreciate.

Employee-customer disputes will be eliminated thanks to GPS tracker devices. You will know the exact time your employee arrives at the customer location and the time they leave. If a customer complains about one of your employees being late or taking too long to fix an issue you will now be able to know the truth of the matter.

These are just a few of the features GPS tracker devices have to offer. Your company can benefit from installing these devices in a multitude of ways. To learn more about our GPS tracker devices and how they can save your company money and time please contact us via email: [email protected] or phone: 1-888-998-1122.

Take Advantage of the Mobile Driver Log Book

Mobile Driver Log Book Advantages

A driver logbook is necessary for a number of reasons and any business that requires the use of vehicles for transport, pick-up, delivery or in order to provide a customer service will know that completing the logbook is a standard part of the job. Nowadays technology is everywhere and providing a great number of benefits and uses to everyone. Drivers can now also benefit from the use of technology within their job as a mobile driver logbook makes the tedious daily task a great deal simpler and faster.

Drivers can save themselves time, and help the environment, as paperwork is drastically reduced thanks to the device; it automatically records essential data such as time spent on the road. It also creates a safer environment by helping you to stay on top of mechanical functions such as speed, mileage and engine diagnostics. All of these different features will help to ensure that driving behaviour is safe and efficient as well as ensure that drivers don’t go over their allowed driving hours. As all drivers will know there are many regulations that are often being updated and changed and a mobile driver’s logbook will ensure that everything is in order when it comes to inspections.

Take a look at our mobile driver log book solution or send us an email at [email protected] for more information.

Tips For More Effective Fleet Management

Effective Fleet Management Tips

Choose the most suitable vehicle for the task

Your fleet probably includes a variety of vehicles of different sizes and they are therefore probably all best suited to slightly different tasks. Make sure you use the more appropriate vehicle for each and every job.

Integrate a GPS tracking system

It’s essential that you know the location of your vehicles at all times for effective fleet management, and this means installing a GPS tracking system.

Keep data centralized and organized

Fleet management> depends on accurate and organized data so make sure that the information you receive from the GPS tracking system is centralized and analyzed so that it provides a real use.

Go green and cut costs

As we all know being as green as possible is a good idea for the sake of the environment but by reducing your fuel emissions and energy waste you will also find that you reduce your expenditures. Fleet management can help you save on fuel by cutting idling times, reducing speeding, and reducing harsh braking.

Be compliant to all regulations

When it comes to fleet management there are various regulations and compliance that need to be adhered to at all times. Effective data keeping on the part of both the driver and those analyzing, should help to ensure that all regulations are being respected.

How GPS Tracking Benefits Your Business

GPS Tracking Benefits For Your Business

GPS Tracking is a system of which an increasing number of businesses are choosing to take advantage. The benefits are plentiful and varied and the following are just a few examples of the way in which you can expect GPS tracking to improve your business.

Reduction in costs

As all businesses will be aware, one of the most important aspects is to keep the costs down whenever possible. A GPS tracking system will help to achieve through a number of ways including the driver scorecard that ensures efficient use of fuel and the GPS tracking system that ensures that all vehicles are located where they should be.

Improved customer service

Through keeping all drivers on track and on route, businesses have found a significant increase in productivity and therefore a more efficient customer service.

Safer driving environment

Drivers are alerted by beeps when they are speeding and are provided with engine diagnostics to increase their safety.

Improved performance

Using GPS tracking to record data from your drivers and to pin point the location of all vehicles on the road offer all of these different benefits, which ultimately results in an improved overall business performance.

Still in the process of deciding on a GPS tracking service provider? This article can help: Choosing GPS Fleet Tracking

3 Ways a GPS Tracking System Will Improve Your Business

GPS Tracking System: 3 Ways it Will Improve Your Business

  1. Better Fleet ManagementFor any business that requires the use of vehicles, effective fleet management is essential to ensure that the most appropriate vehicle services tasks, destinations are reached on time, and most importantly that all customers are completely satisfied. A GPS tracking system helps these goals to be achieved through allowing vehicles to be monitored at all times so that the location is known in real time not only by the driver but by those supervising and managing the entire fleet.
  2. Up to Date System For DriversAll business owners know that to really work effectively and efficiently, the employees need to be satisfied and taken care of within their job. Latest GPS tracking systems keep an automatic log book of drivers’ activity so they no longer have to waste time filling in paperwork and keeping track of their hours of service.
  3. Cut CostsCutting costs is always a useful improvement to any business and a GPS tracking system allows this to be done without having to sacrifice any assets or the quality of service. Costs are cut through maximizing the efficiency with which fuel is used and optimizing the routes that drivers take to reach their destinations.

Different Features of a Fleet GPS Tracking System

Fleet GPS Tracking System Features

As the name suggests the primary use of a Fleet GPS Tracking System is to pin point the location of a certain asset, typically and most commonly a company vehicle. However, although this is the most important feature the device has many additional uses that are sure to benefit any business. The driver scorecard keeps track of the way the vehicle is being driven and records data such as hard acceleration, harsh braking and whether or not the seatbelt is being worn. These are all very useful things to be aware of both with regards to the drivers themselves and also any superiors. Quality driving with result a number of benefits including less wear and tear to the vehicle and more efficient use of fuel.

Another feature of a top quality fleet GPS tracking system is the beeping function. The device provided the driver with a warning beep whenever the system detects an issue such as speeding and high rpm’s. This helps the driver to stay aware of the way in which he or she is driving and make improvements and changes when necessary. Furthermore the tracking system is easy to use and offers an easy to follow instruction guide on first use.