Author: Victoria Gole

asset trackers, tracking, business, fleet

How The Frequency Of Asset Tracking Updates Makes A Difference

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Telematics has been the key to improving fleets over the past several years. It all began with asset trackers, a solution to track data about various aspects of a vehicle to enhance fleet processes. With developing technologies, asset trackers are improving in terms of their ping rate, the rate at which the data is updated. Increasing ping rate has led to the invention of live tracking and helped improve scenarios of theft and liability insurance.

Live Tracking – Updating Data Per Second

Setting up constant pings allows fleets to know the exact location and other variables about a vehicle every second. With live tracking, fleets have better communication with their drivers, allowing them to give better instructions allowing them to finish tasks faster. This real time tracking enables fleets to increase the amount of service calls per day by approximately 23%. Fleets are able to keep an eye on their drivers and drivers being aware about this, improve their driving habits to proper standards. 

A faster ping rate also allows for faster response rate. On average, the drivers that are monitored with a real-time tracking system arrive within the promised response time 46% more often. With better driving taking place, fleets can manage their expenses effectively by decreasing idle times, improving dispatching and routing, monitoring speed and getting an alert to stay informed of necessary vehicle maintenance.

Live tracking opens up ways for not having to rely on drivers to record all their mileage logs. This information will automatically be calculated and reported by the real time tracking system. One of our solutions the GO9, implements live tracking offering industries fastest updates along with several other features. 

What differentiates the GO9 from the rest is that the framework provided is built around new technologies and platforms and has extended capabilities related to electric vehicles and global expansion. 

Moreover, the addition of the gyroscope is what makes the difference. The gyroscope within the GO9 enriches data with additional granularity. It improves on the current X/Y/Z axis acceleration logging by providing a real time sense of the vehicle’s orientation. This results in better accuracy with tracking and analyzing vehicle movement. This is beneficial specifically on winding or bumpy roads and more importantly, for collision reconstruction where a second by second breakdown of events is required. 

 

Theft Reduction – How Fast Ping Rates Mean Fast Asset Recovery

As mentioned before, the higher the ping rate, the higher the frequency of updates and the more accurate data fleets have to work with. This is especially beneficial for scenarios where theft is being dealt with. Imagine sitting at a desk and looking over a spreadsheet of assets when suddenly, an asset worth $150,000 is unaccounted for. How will it be recovered?

Unfortunately, recovery of stolen equipment is not as common as it should be. Thieves often are able to make off with expensive equipment before getting caught. This is a result of delays in discovery and reporting of thefts, nonexistent or inaccurate records and confusing equipment identification systems. 

Asset tracking makes it simple. It allows fleets to monitor the last known location of assets, whether an asset is on or off, and if it’s idling or actively moving. Depending on the solution implemented, it can provide fleets with additional data including pressure, temperature, travel speed, acceleration and deceleration. 

Proper tracking eliminates the delay in the reporting of equipment theft and can also track the location of the stolen item. It also provides you with documented data that law enforcement can use in the event of theft. 

Another type of enforcement, geofencing, also known as a virtual boundary, can be set in place for any geographic area. If an asset were to travel outside or enters into any set geofence perimeter, alerts can be set to automatically notify fleets about the movement. This enables you to track when employees arrive at or leave a job site, receive confirmation when a shipment arrives at a delivery location and mark a specific area as a “no entry” zone for any given asset.   

 

Liability Insurance – Ensuring Costs Remain Within Budget

Fleets relying on vehicles to conduct day to day business invest a great amount in mobile assets and expect a return on investment. Along with the more expected costs of fuel and maintenance, fleets can incur significant hidden expenses and increase liability. 

All businesses with fleets shouldn’t only be concerned with their driver’s safety but also be aware of the risks related to liability exposure. To minimize risks, asset tracking solutions can be implemented to stay proactive to see potential problems and resolve them. 

Improving safety standards should be a top priority as improper safety procedures can put companies at risk and quickly increase their liability for damages incurred by anyone injured in an accident with one of its vehicles. 

Unauthorized vehicle use can open fleets to a range of liability problems. Faster ping rates can notify fleets when assets are in use outside of work hours, where they’re being taken at all times during the day and confirm use with historical route data. 

Improper maintenance of assets can lead to serious accidents. It is important for fleet managers to be proactive in vehicle upkeep to keep their employees safe and reduce the chances of malfunction on the road. Ensuring fleets stay on track of their preventive maintenance schedule is crucial with the use of alerts set by calendar day, engine on-time, or mileage. 

Introducing asset trackers that implement live tracking may seem like an added cost to the budget, but it can save fleets significant amounts in the long run. It will enforce safety procedures and maintenance schedules while better training fleet managers and tracking employees. If your business is looking for a way to reduce overall fleet costs while increasing liability protection, contact our specialists to implement the right fleet tracking software.

asset trackers, fleet management,

Asset Trackers: How Smart Utilization Leads To Efficiency And Cuts On Costs

Posted on | by Victoria Gole | Leave a Comment on Asset Trackers: How Smart Utilization Leads To Efficiency And Cuts On Costs

Today, all businesses including fleets, are trying to rapidly improve their efficiency to cut down on costs and raise productivity. When addressing fleets, many times the asset utilization rate goes unnoticed, and this causes a lack in efficiency that can be avoided.

Smart Utilization

Ensuring that the usage of each asset is maximized but not going overboard is simply called ‘Smart Utilization’. There are several scenarios when assets just catch dust and don’t get utilized because there’s an excess of that asset, and vice versa with ones being over utilized. 

Fleets often overlook this strategy making it a critical strategy to review and implement. Doing so will allow fleets to expect to see visibility of finances, unnecessary costs and gaps in maintenance procedures.

 

What Is The Smart Utilization Strategy

If all assets are tracked based on their utilization rates, fleets can figure out which assets are being under and overused and make decisions accordingly. If assets are being underused, this means there’s an excess of the resource and it’s being wasted. If an asset is overused, this will create maintenance issues with it as it’s being used way too much and will be prone to breaking down. This will provide fleets with the information of how many assets they need to add or remove from their fleet for maximizing efficiency and staying within budget.

Key performance indicators for vehicles include days driven, drive time and mileage while key performance indicators for other assets include operation duration times and location tracking. Fleets can easily view these statistics from their telematics system online.

 

Smart Benefits of Smart Utilization 

By using a smart utilization strategy, fleets actually implement a smart cost management solution because they use all their resources to their maximum capability and get the highest return on investment.

With the additional data on the number of resources required, fleets can ensure there are enough resources to run at maximum efficiency to get the best results in the long run. Since all assets will now be properly used and no longer overused, they will have a long lifespan.

 

How Smart Utilization Can Be Beneficial

Utilization reports show which assets are hardly used or overused, or in downtime for maintenance or repair. Monitoring this activity will help fleets improve on replacement cycling and will also quickly point out areas of opportunity to re-deploy vehicles into other areas of the business. Consistently tagging, giving a title and insuring unused assets is expensive and renting would be a better business decision during surge times.

 

The Right Asset Tracker For Your Fleet

The benefits of smart utilization can be provided by most asset trackers, but each track excels in different situations. To determine which asset tracker a fleet would find most beneficial, let’s have a look at the different types of trackers available to take advantage of.

 

The Flex Solar-Making Use Of Free Energy

The Flex Solar is a solar powered asset tracker designed to track bulk cargo containers, vehicles and other large assets with no direct power supply. Solar energy is a great source of energy for large assets travelling far or being stored outside for long (like shipping containers) because they are often standalone assets with no power supply. 


The ZenRemora – A Simple Solution To Asset Tracking

The ZenRemora is a great alternative to the Flex Solar if you have to rely on an ion battery if solar energy is challenging to depend on. On top of general asset monitoring, it also has additional features including anti-theft mode, tamper detection, geo-fence awareness and expandability opportunities with Bluetooth Low Energy (BLE) beacons.

 

The ZenFalcon – Temperature Is Now A Known Variable

The ZenFalcon is a temperature-sensitive asset tracker allowing fleets to monitor temperature and humidity. Fleets can continually monitor these variables with the 5-year battery life and hourly reporting ZenFalcon has to offer. If ensuring that the goods/assets are in proper temperature and humidity conditions, the ZenFalcon should be taken into consideration.

 

The BlackBerry Radar – Prioritizing Load Management

The BlackBerry Radar focuses on asset tracking for cargo, vehicles and non-motorized assets like bulk containers, trailers and various equipment where content capacity has to primarily be monitored. Implementing this allows fleets to properly plan their loading process for improved efficiency. 

 

ZenBeacon – Asset Tracking Independent Of Cellular Coverage

The ZenBeacon provides data on light exposure, temperature, asset impact and provides an alternative to Radio Frequency Identity (RFID) tracking via BLE beacons. Designed to have a long battery life, this would be beneficial for assets traveling to locations with no cellular coverage.

 

The SmartOne’sC – Reliability Outside Of Cellular Coverage

The SmartOne’sC is a self-charging solution to support long term remote deployments without the need to replace the battery. Using a highly efficient solar cell, it can continuously charge the battery and maximize operating life, even under extreme weather conditions.

Using any of these trackers will shed light on what assets are truly being used, allowing for decisions about renting, selling and purchasing to be made. For example, if there are certain assets not being used enough to justify the purchase and upkeep costs, operators may decide to only rent the assets during peak times. In comparison, fleets who see some assets being overly depended on, will allow them to see whether they should consider renting or even purchasing additional assets to alleviate stress and maintenance requirements on the assets already deployed. 

All these trackers can determine the utilization rates of an asset, but they each excel at different things. Depending on what matches your fleet’s needs, that would be the asset tracker to learn more about. Improving utilization rates for each asset in a fleet will help financially and improve overall management in the long run. For further learning about the specifics and details of these trackers, contact us now.

Cellular, Satellite Asset Trackers & BLE Beacons – An Industry Guide

Posted on | by Victoria Gole | Leave a Comment on Cellular, Satellite Asset Trackers & BLE Beacons – An Industry Guide

With technology expanding continually and telematic solutions on the rise, fleets should consider taking advantage of the various resources available. When discussing telematics, asset trackers primarily come in mind. Having the ability to track various features of goods and vehicles give fleets tracking data that helps improve their management processes. There are several asset trackers available and knowing which is the optimal solution for a fleet is important to remain within budget and not waste resources. 

Three Types of Asset Trackers

Before diving into the specific asset trackers available, it is important to understand the 3 main categories that they all fall under: 

1. Cellular Asset Trackers are the more common asset trackers. They use cellular network coverage to transmit data and information about an asset. 

2. Bluetooth Low Energy (BLE) Beacons succeed where cellular asset trackers face challenges. They can be used to transmit data in locations without cellular coverage. 

3. Satellite Asset Trackers use satellites to transmit technology and are considered the most reliable option amongst the three for using outside cellular coverage.

 

What Solutions Industries Should Keep Their Eye Out For

Different industries prioritize different variables and equipping the right asset tracker can be difficult when there’s so many to choose from. It’s important to be aware of the several types of asset trackers that each industry will find most beneficial. 

Cellular Asset Trackers

The Flex Solar – A Step Towards Free Energy

The Flex Solar is a solar powered asset tracker primarily utilized for the general tracking of bulk cargo containers, vehicles and other large assets with no direct power supply. Using solar energy is critical for large assets travelling far or being stored outside, like shipping containers, because they are often standalone assets with no power supply. With solar trackers, power can last up to 4 months, so fleets don’t need to worry about constant maintenance.

Transportation, Bussing, Construction, and Waste Management Fleets would find the flex solar most beneficial as they tend to be out in daylight for long periods of time. With no battery replacement, fleets won’t have to worry about adding it to their maintenance procedures, and it would be a great step towards renewable and free sources of energy.

 

The ZenRemora – A Simple Solution To Asset Tracking

If being dependent on solar energy is challenging, the ZenRemora 2 is a great alternative to the Flex Solar. It relies on an ion battery that would be quite reliable on trips where solar energy is scarce. Designed for general asset monitoring, it also has additional features including anti-theft mode, tamper detection, geo-fence awareness and expandability opportunities with BLE beacons.

The ZenRemora should be considered by most industries looking for a reliable and affordable solution to general asset monitoring. Long haul deliveries would find it most beneficial because they require several pings daily. Managing assets that travel far distances can be simpler for fleet managers by having their eyes on all their assets on one screen.

 

The ZenFalcon – Temperature Is Now A Known Variable

The ZenFalcon is a temperature-sensitive asset tracker which allows fleets to monitor temperature and humidity. With a 5 year battery life and hourly reporting, fleets can continually monitor temperature sensitive cargo. Similar to the Remora 2, the Falcon also has an anti-theft mode, tamper detection, and geo-fence aware included in its features. 

Temperature monitoring can be a necessity in the Transportation and Courier/ Delivery industry, but it can be considered mandatory for the Food industry. There have been countless cases where food has spoiled due to improper temperatures, which results in inefficiency and waste of resources. The ZenFalcon can be utilized to monitor temperature and humidity levels of locations where food is stored to ensure optimal conditions are met.

 

The BlackBerry Radar – Prioritizing Load Management

The Bundle focuses on asset tracking for cargo, vehicles and non-motorized assets like bulk containers, trailers and various equipment where content capacity needs to be monitored. This allows fleets to better plan their loading processes and increase their efficiency.

It would be beneficial for several industries such as the Transportation, Food, Construction, and Courier/ Delivery, where fleets want to ensure the most use of their resources. As an example, it can be particularly useful for the Delivery/ Courier industry as they deal with receiving new delivery requests often. Specifically, it can allow for fleet vehicle load capacities to be known so dispatchers can view capacity levels and assign vehicles with low capacity to add more deliveries to their route to maximize productivity. 

 

Sensoneo – Smart Waste Management For A Smarter City

Smart Sensors provide a Waste Management solution focusing on monitoring waste content quantity. This robust device can withstand harsh environmental conditions making it reliable in the long run. Once equipped into waste bins, it transmits data on bin capacity so waste management is aware of when bins are full and need to be emptied out. This reduces inefficient trips where barely filled bins are being emptied out, and emergency trips required because bins get overfilled and require immediate assistance. 

For an in depth look at Smart Sensors and how they can prove to be effective, check out How A Waste Management Industry Can Implement Smart Sensor Technology.

 

BLE Asset Beacons

ZenBeacon – Asset Tracking Independent Of Cellular Coverage

The ZenBeacon provides data on light exposure, temperature, asset impact and provides an alternative to Radio Frequency Identity (RFID) tracking via BLE beacons. With a set of sensors, the status and conditions of fleet assets can be monitored, where the sensors can show temperature and light readings in one minute intervals. 

Designed to have a long battery life, this would be resourceful when assets travel to locations with no cellular coverage. Specifically, long haul trips, which would include the Transportation industry. 

 

The ZenGuppy – A Solution To Track Small Valuable Assets

The ZenGuppy is a compact, rugged Bluetooth tag solution for low-cost monitoring of assets. The ZenGuppy and the ZenRemora work great in coordination, where the Guppy can be utilized to track smaller assets within a larger asset, and the Remora can track the larger asset. With a 5 year battery life, and the ability to equip onto anything, the ZenGuppy provides the device serial number, manufacturer code, battery voltage, transmit power and temperature. 

Since the ZenGuppy can equip onto anything and provide tracking information about the asset, all industries can take advantage of this solution to easily track any desired asset. It is particularly useful for low value or smaller assets where it may not make commercial sense to attach a more robust (and expensive) solution.

 

The Infsoft – An Indoor BLE Reader

Infsoft keeps track of assets and personnel within a building. Once an indoor map of each level of the building is uploaded to Infsoft, it can track where every single asset is at all times. This can be quite helpful in First Responder buildings. Knowing where each and every person is at all times will help raise efficiency which will result in safe cities and more lives saved.

Warehouses can take advantage of Infsoft to help their workforce as it will help them with tracking and monitoring all assets on the go between warehouse aisles and shelves with improved efficiency and productivity. 

 

Satellite Asset Trackers

The SmartOne’sC – Reliability Outside Of Cellular Coverage

The SmartOneC is a self-charging solution to support long term remote deployments without the need to replace the battery. Using a highly efficient solar cell, it can continuously charge the battery and maximize operating life, even under extreme weather conditions.

It can be valuable for long haul deliveries and fleets working in rural areas like Agriculture Industries, as well as Rail Cargo. These fleets travel and work in locations with no cellular coverage, and therefore require a strong reliable connection, hence satellites being the viable option.

There are several telematic solutions available for fleets to take advantage of to improve their performance and management processes. Knowing which asset trackers benefit your fleet the most, is important to being within budget and spending your resources wisely. For a deeper look into what solutions will work best for your fleet, contact us for a custom solution.

smart sensors, waste management, bin fill

Smart Waste Management: Implementing Smart Sensors For Cost Savings

Posted on | by Victoria Gole | Leave a Comment on Smart Waste Management: Implementing Smart Sensors For Cost Savings

Businesses working with fleets incur many challenges and aim to improve their performance in aspects like maintenance, safety, and efficiency. Though, like any business, they work with a budget, and should look into telematics to help reduce their costs. When cost saving strategies are discussed, Smart Sensors must be mentioned.

 

Cost Saving & A Rise In Efficiency, A Result Of Smart Sensors

Smart Sensors reduce costs by making fleet processes efficient. They digitally record data on physical environments and analyze the information prior to transmitting it to a software database. They are designed to provide waste management fleets with fill levels in bins with utmost measurement accuracy. 

 

How Do Smart Bins Work

Fleets, specifically in the waste management industry will now be able to monitor all sorts of waste types including mixed waste, paper, plastics, glass, clothing, bio waste, liquids, electronics, metal, and more in bins and containers of any size and type. 

Their features continue with being robust, water and shock resistant sensors, as well as are functional within a wide temperature range while being able to measure from 3 cm up to 400cm. 

Furthermore, they can provide a fast data transfer by connecting to several Internet of Things (IoT) networks or General Packet Radio Services (GPRS).

 

How It’s Beneficial On A Daily Basis

These sensors can be positioned to report 24 times a day, or even every minute so dispatch teams can monitor in real time. When bins are filled over their pre-set fill capacity, vehicles can be dispatched immediately. 

For example, the sensors can be set so when a garbage bin is between 80 – 100% full, the bin will be added to the next route for being emptied. This can save time and resources on a daily basis. 

 

What Is Smart Waste Management

Smart Sensors are designed to be leveraged in several processes, but it’s most popular amongst the waste management industry.  This is because of its ability to improve dispatching and vehicle utilization during routes, which allows fleets to make data-oriented decisions to improve operational efficiency.

The Smart Sensor technology depends on internal sensors monitoring, a key environmental factor, and the integrated element of the Internet of Things (IoT) to remain connected. Such technology will allow management to reduce inefficiency and save on resources.

 

How Implementing Smart Sensors Leads To Cost Savings

With the use of smart sensors, bin fill levels can now be monitored so fleets can keep an eye out on when bins need to actually be emptied. This will prevent unnecessary trips where trucks locate bins and empty them when they are barely filled. As a result, fleets will only prioritize and use resources when necessary. 

 

Early And Long Term ROI

When fleets will begin to use their resources properly, they will see higher productivity and better use of vehicles, resulting in lower costs, as well as better efficiency. Since this will affect fleet management on a daily level, a return on investment will be seen almost immediately depending on fleet size.

 

Improved Customer Satisfaction While Being Competitive

A return on investment would also be evident in fleets that work with private businesses that require them to dispose of their waste. Fleets will only dispatch vehicles to private businesses when bins are near full, resulting in the customer being billed only when necessary. This process will give fleets happier clients all while remaining competitive.

Smart Sensors are yet to be introduced to several fleets, and resellers should consider taking advantage of the ways to help vehicle-based businesses to improve their cost saving strategies. When addressing waste management fleets, smarter dispatching based on bin fill monitoring should be discussed. For more information on implementing Smart Sensor technology, and how bin fill monitoring can be utilized to save on resources, contact us today.

mandate, eld, transport, trucking, fleet

The Mandate Is Coming: The Additional Details You Need To Know About ELDs

Posted on | by Victoria Gole | Leave a Comment on The Mandate Is Coming: The Additional Details You Need To Know About ELDs

As many fleets in the long-haul transportation sector know, Transport Canada’s ELD Mandate is quickly approaching and will require countless vehicle-based businesses to transition to electronic logging devices (ELDs). As there will be penalties for fleets who do not use these devices, fleets are forced to update their paper logbooks. While there is basic training related to how to properly use ELDs, fleet managers must also become familiar with additional ELD information to properly abide to hours-of-service (HOS) regulations. 

Widely Known Benefits Of ELDs 

When electronic logging devices are purchased and implemented, many fleets are made aware of basic benefits. Before the mandate, it is important to review the benefits and ensure you are aware of how to see the results. Typically, fleets can see: 

  • Accurate logging for HOS as ELDs read the odometer and monitor the engine to collect various data to make sure drivers and managers abide by the Federal Motor Carrier Safety Administration (FMCSA) regulations 
  • Prevention of driver fatigue since drivers won’t be overworking – accurate logs will ensure  drivers are not over-driving
  • Increased public safety as a result of decreased driver fatigue and overworking 
  • Improved data collection when investigating driving incidents as officials can use information gathered from the ELDs to rule out theories to why a driving event occurred
  • Reduced tampering of company tools or devices as the ELDs approved by the FMCSA are tamper proof and automatically display HOS

 

Additional Information About ELDs That Fleets Can’t Go Without 

While the above information is great, the Transportation Compliance Specialists at GoFleet have concluded that there is more to know. Without knowing such information, fleets may run into issues or continue to miss out on fully leveraging their devices. As a result, we believe the following is critical to know: 

  • Fraudulent changes to logs are actively stopped as FMCSA regulations limit what edits can be done (even with fleet manager access) – in addition, logs cannot be switched between drivers.
  • Crossing the border will require drivers to adjust their device to display the country they are in. This will allow the ELD to automatically update to follow the regulatory frameworks of the country that they are in. Drivers are still recommended to review the regulations of the country they are about to enter, before crossing the border, so that they are not caught off guard.
  • Even though the chances that the ELD will fail are low, drivers are allowed to revert back to paper logging if the ELD malfunctions. In case the ELD does fail, they can easily prove to officers that the tablet malfunctioned and the data was unable to transfer. 
  • Tampering with the device is easily detectible as ELDs do not only record HOS but whether the vehicle is in movement or not. 
  • Electronic logging devices must be accredited by a 3rd party certification body who is certified under the FMCSA – self certification is not allowed.

 

Properly Educating Drivers About The Mandate 

It is not enough to only have fleet managers knowledgably about the incoming ELD mandates. Fleet drivers must be properly trained in everything that we have discussed.  

From the standard operating procedures of using the electronic logging device to being aware of how devices are pre-designed to reduce improper utilization, drivers must undergo proper training. It is therefore mission-critical for training courses to be created and assigned in a timely manner for drivers, so that they can be acquainted with the mandates that are being enforced. 

To assist with this, ZenduLearn is the perfect application that can help create, deploy, and track personalized learning and training. 

With the ELD Mandate approaching in a matter of months, Canadian fleets must prepare and train their drivers. To learn more about how your vehicle-based business can further prepare for the incoming mandate, contact us today to speak with one of our Transportation Compliance Specialists. 

GoFleet’s Yearly Review: Taking a Look at 2020 and 2021

Posted on | by Victoria Gole | Leave a Comment on GoFleet’s Yearly Review: Taking a Look at 2020 and 2021

This past year has been like no other. Over the course of the last 12 months our organization not only had to change the way we operate as a result of the pandemic, but we learned new ways in which we could help our customers who came to us with new and changing needs. With that being said, we believe it was critical to self-reflect on this year and share our findings with a yearly review. 

How Did GoFleet Grow as an Organization as a Result of the Pandemic? 

As an organization, we felt the impact of the pandemic as our customers and their businesses were directly affected. A positive result that arose was that we were able to connect with our customers more on a personal level to help them navigate the uncertain events that were happening. In fact, it made us appreciate the relationships that we formed with our customers and appreciate even more the work that they do on a daily basis. 

To help, we not only reflected on our business offerings and tried to help with cost-savings incentives to our customers, but we searched for more solutions that would better fit their unique needs and budgets at this time. 

As we are focused on building long-term relationships, this is something we are doing and will continue to do. 

What was GoFleet’s Goal in 2020 and what will be GoFleet’s Goal In 2021? 

At the beginning of 2020, GoFleet created a roadmap and listed various goals that we thought was important to work towards throughout the next 365 days. More specifically, we wanted to focus on sharing how Managed Services can help our customers not only improve their operations but save them time and money. In addition, we aimed to begin to network with OEM dealers while also being leaner as a company. With the course of the events that took place in 2020, it only encouraged us even more to reach those goals and remain successful. 

In 2021, we are excited to continue to grow our OEM Sales Program and our connections as we see this to be a valuable position not only for our company, but our customers as well. With such a program available, we can better help more fleets at the beginning of their journeys. In addition, we are looking to continue to further the expansion of Managed Services to non-traditional telematics services and data consulting as we are seeing positive possibilities from being Zenduit-powered.  

What Trends do you see Coming for Fleets in 2021? 

This year we believe that there are various trends that fleets must prepare for to remain successful. Below we list the trends and/or focuses that we anticipate: 

∙ More Electric Vehicle (EV) oriented insights and analysis as EV technology is advancing and zero emission regulations are discussed and put into place.

∙ OEM data integrations growing in popularity in comparison to aftermarket hardware integrations. 

∙ More car sharing and fleet pooling which leverage iox-keyless and sharing strategies to reduce the number of vehicles that a fleet has by using mobility apps to order and manage on demand.

 

A Quick Review: What did GoFleet do in 2020? 

A lot happened in 2020, keep reading to learn more about what happened! 

 

How Our Organization Changed: 

∙ We started working remotely as a result of the COVID-19 pandemic to ensure staff safety.

∙ We continued to work and adjust our approach to customer success.

 

How Our Offerings Changed:

∙ We partnered with Samsara to better help fleets.

∙ We leveraged Advanced Driver Assistance Systems (ADAS) to improve safety in all fleets.

∙ We focused on promoting responder-to-vehicle (R2V) communication to improve public and first responder safety 

∙ We added a new support add-in on MyGeotab.

∙ We partnered with Drivewyze to help fleets improve efficiency.

∙ We launched GoFleet Health Check to help fleets digitally monitor the health status and potential symptoms of drivers.

 

A Few Customers We Helped: 

∙ We helped CR&R Environmental Services improve training and driver behaviour with the installation of ZenduCAM devices. 

∙ We helped DeCarolis Truck Leasing and Rental improve visibility, reporting, data collection, maintenance scheduling and more with Geotabs and Flex trackers.

∙ We helped Speedy Transport Group Inc lower unnecessary fuel consumption and increase overall productivity with the Geotab Drive app.

∙ We helped Forest Trotter with trailer made solutions to improve data collection and visibility. 

∙ We helped Rogue Transportation Inc avoid strains on work processes by leveraging new integrations. 

A lot happened in 2020 making it a year like no other. While our team was able to accomplish a lot, we want to take a moment to thank all of our customers and supporters. 

We are looking forward to what 2021 has to offer and how we can continue to not only help fleets in various industries improve their operations and save costs, but how we can drive change in the sector! 

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Safety-Driven Technologies And Strategies Your Fleet Needs

Posted on | by Victoria Gole | Leave a Comment on Safety-Driven Technologies And Strategies Your Fleet Needs

The pandemic has drastically changed nearly every aspect of our lives. As Governments worldwide introduced lockdown measures aimed at curbing the coronavirus transmission, our cities will never look the same as before. People choose to spend more time at home, resulting in less traffic on roads. Knowing this you might be thinking that emptier streets usually translates to safer conditions for all road users, but data has shown that this is not the case. In the United States, early data indicates a 14% jump in fatality rates per distance driven in March 2020, according to the National Safety Council (NSC). Data also suggests rising speeding, harsh cornering and reckless driving activities since the beginning of the pandemic. The question is, why do we see a jump in dangerous driving behaviours during the pandemic despite our roads being emptier? What factors contribute to this change, and how could we refocus on road safety during high accident periods?

For businesses, aggressive driving behaviours are the leading contributing factors to roadway accidents and collisions, which can have a detrimental effect on a business’s operations. Any roadway accident could result in workers injuries and businesses paying out hefty fines, compensations or insurance premiums, which can be devastating to a business’s financial status in the long run. There is no doubt that companies should devote every effort and uphold a strong safety culture to maintain a safe workplace and protect all vehicle operator’s safety. In light of the pandemic, businesses need to preserve cash flow to secure corporations financial viability and cannot afford any operational mistakes or unnecessary spending. Cracking down on fleet drivers aggressive driving behaviours is the most effective way to reduce road accidents and cut down costs incurred from accidents. However, it requires a strategic and systematic approach to build the foundation for a sustainable and robust fleet safety culture. 

We also cannot neglect the fact that humans are not perfect. Even the most cautious drivers can make mistakes that may put them and the company’s assets at risk. This is why businesses and fleet managers need to supply drivers with the right tools to serve as an extra pair of eyes on the road, protecting them from any immediate road danger. There is a wide range of vehicle safety-driven products on the market, but telematics stands the test of time and brings the best of technology to life. A unique integrated approach allows telematics to combine the power of multiple types of safety-driven technology from eye-tracking, vehicle sensing and advanced camera technology, creating one streamlined set-up that provides the ultimate all-around safety support every company is looking for. We will showcase how telematics can power your fleet operations so that fleet managers never need to worry about operation safety again. 

 

The Dangers Of A False Sense Of Security

A false sense of security might explain why we see an increase in aggressive driving behaviours during the pandemic. Drivers are already used to congested roadways and slow traffic in urban areas prior to the pandemic. Now, under government-issued stay-at-home orders, there is a significant reduction in traffic on urban roads and highways. This inevitably causes many drivers who still need to travel to believe that emptier roads translate to easier and more comfortable driving conditions. They feel that less traffic means a much safer driving environment since the chances of encountering heavy traffic is greatly reduced. This false sense of security makes drivers believe that they are safe when they are actually not. The moment they decide to speed and commit other dangerous driving behaviours, they are not only putting themselves at high risk but also threatening the safety of other road users, such as pedestrians and cyclists. 

 

How To Build A Robust Fleet Safety Solution With Safety-Driven Technology?

In commercial fleet operations, this false sense of security cannot be tolerated.  Drivers may argue that speeding will help them to complete their work faster, but when an accident happens, the adverse impacts will far exceed what many companies can endure. The additional costs that resulted from the accident are just one side of the story, where many business owners underestimate how much an accident could hurt a business’ brand image and reputation. Imagine that a logistics freight truck is transporting an important load of time-sensitive critical shipments, and the vehicle got involved in an accident due to the drivers aggressive driving behaviours and careless driving. In this case, the shipment might get delayed or damaged, causing for a late delivery and an unhappy customer. Thus, in many ways, reinforcing safety-driven practices within the fleet is an important pillar to help your business secure customer loyalty and create a positive brand image. 

Establishing strong safety-driven practices within the organization and building an extensive driver training program is just one step in shaping a zero-incident culture. In today’s world, businesses face increasingly challenging and complex tasks, which require some of the most innovative solutions to address the most pivotal concerns. 

 

Live In-Vehicle Verbal Driver Feedback: Tailored Coaching, Perfect Driving

Wouldn’t it be great if every driver gets a virtual personalized safety assistant to provide live verbal instructions and reminders in helping them perform safe operations? If drivers forget to buckle up their seat belt prior to starting up the engine, our assistant will promptly remind drivers to do so. If drivers went over the posted speed limit, our assistant would ask the drivers to immediately slow down. This kind of seamless experience can only be found on the telematics device, and it takes your fleet driver coaching program and daily operations to the next level. 

State of the art spoken alert system uses real-time text-to-speech to issue messages to drivers if a user-defined violation has been triggered. This gives fleet managers the ability to tailor the system by setting up custom rules in the telematics platform. For example, fleet managers may want vehicles to slow down in specific areas, such as at the warehouse loading bay. Traditionally, they could only rely upon drivers to follow the posted speed limit, which in many cases, drivers may not notice the signs or just ignore them. But with in-vehicle verbal driver feedback systems, fleet managers can set up custom rules such as drivers must not drive vehicles at speeds higher than a certain threshold in the warehouse zone to restrict drivers’ behaviours in any geographical setting. Now, when drivers enter or travel within the warehouse zone at any speed higher than the predefined metrics set up in the system, the in-vehicle verbal driver feedback system will warn the drivers to slow down and record a rule violation if drivers continuously disregard the warning. Any rule violation will also trigger the system to send out a notification to fleet managers and record the event on file. 

We keep the device installation process of the in-vehicle verbal driver feedback system extremely simple with minimal work required. Just plug it directly into the compatible tracking device and it will become a driver’s best safety companion on the road. 

 

Collision Avoidance Technology: Your Extra Eye On The Road

We have spent a long time pursuing the answer these important questions: What can we do to save drivers lives at the most critical moment? When drivers face imminent danger, what can we do to best protect them and maximize their survival chances? We know that the few seconds before any collision or accident are absolutely crucial, and the driver’s actions and responses could make the difference between life or death. That’s why we want to adopt the most advanced vision sensing technology to create the last safety barrier drivers can trust.

The collision avoidance technology uses cameras, radars and sophisticated software algorithms to detect objects ahead. Blending with computational power, the collision avoidance system actively and continuously scans the road ahead, analyzes the vehicle’s surrounding environment and identifies probable and imminent hazards and threats. When a threat has been detected, the system is safety-driven and instantly issues both a visual and audible alert to warn drivers of probable danger. Compared to vehicles that were not equipped with collision avoidance technology, the equipped vehicles earns driver’s a few more valuable seconds to respond to immediate dangers, which prove to be life-saving and decisive in protecting the driver safety. 

The collision avoidance solutions are a form of safety-driven technology that can be used in more ways than just detecting objects around the vehicles. It has the capability of warning drivers when it detects the vehicle is about to cross the lane boundary without signaling to switch lanes. Other than detecting surrounding vehicles, the system can also detect pedestrians and cyclists, making it one of the most versatile safety tools that perfectly fit the urban road setting. We want our system to fit in your businesses workflows, and that’s why our system works in all weather conditions and has night vision capabilities for accident avoidance in any situation. 

The reduced traffic on roads during the pandemic might cause drivers to drop their guard and commit dangerous behaviours. Businesses cannot overlook the risks hidden behind their drivers unsafe driving behaviours. Though strengthening the corporation’s safety culture and practices is an important step in reducing the risks, equipping your fleet with the most advanced safety-driven technologies can further eliminate the chances of accidents and cut down the burden that accidents may cause to your business. Speak with one of our fleet safety specialists to learn more about how we can help your business to achieve zero accident fleet targets. 

 

airport ground operations, aircraft, aviation, pandemic, telematics, fleet

Fly High With The Right Tools For Your Airport Ground Operations

Posted on | by Victoria Gole | Leave a Comment on Fly High With The Right Tools For Your Airport Ground Operations

The airline industry has been hit hard by the ongoing pandemic. Dropping travel demand, travel restrictions at the borders and travellers lack of confidence in airplane travel has put the global aviation industry into the biggest financial crisis since 9/11. Airlines are struggling, with many in danger of immediate collapse, and experts predict that it will take years for the industry to fully recover from the impacts of the pandemic. It’s not just airlines that are suffering from low travel demand and astronomical revenue loss; many support sectors in the air transportation field, such as the airport ground handling service, airline catering service, airport retails and commercials, are all experiencing the turbulence of pandemic. Job cuts and salary adjustments have already become way too familiar in these sectors in the past few months as the coronavirus pandemic has wiped out tens of thousands of jobs in the aviation field and grounded most of the airline fleets. 

 

Unprecedented Challenges And New Opportunities For Airport Ground Operations

With the positive incoming news regarding the development of vaccines and planned mass vaccination happening soon, hope is on the horizon. In fact, even though during the pandemic period we saw a sharp decline in passenger volumes across the board, cargo flights were booming in business as they formulate vital links and connections between countries. They are the critical workforce in the global logistics network, transporting and distributing time-sensitive and temperature-sensitive pharmaceuticals, personal protective equipment and vaccines between countries. Additionally, as the coronavirus testing technology continues to evolve, rapid testing has been widely applauded by the airlines as a scientific and effective method to restore traveller’s confidence in airplane travel along with the ease in border restrictions and quarantine rules. In the foreseeable future, with vast immunization across the world, the establishment of travel bubbles between countries, and the introduction of immunity passports, we are expecting travel demand to quickly pick up soon. 

Extraordinary times call for extraordinary actions and responses. Airport ground handling crews are the most pivotal group of employees working the frontlines by supporting the airport operations and aircraft movement 24/7. Most work directly for airlines or contracted ground handling companies, and their positions and tasks can range from providing customer service, ramp services and conducting aircraft maintenance. We will primarily focus on the ramp service crew and see how their work enables the airport to function smoothly throughout the pandemic. We are also going to explore how technology tools power them through the everyday workflow. 

Ramp agents are responsible for a variety of tasks, including loading and off-loading baggage and cargo, directing planes to and from their gates, de-icing airplanes, operating baggage carts and pushback tractors and many more activities. It requires a collaborative effort between multiple departments to service each aircraft. In busier airports, ramp service agents may need to service multiple aircrafts at the same time, which demands a high level of precision, accuracy and efficiency. 

Airport operations and air traffic movements follow a strict set of schedules and plans where each flight is assigned with a dedicated take-off and landing slot. Any ground operation delays for a flight could have a domino effect on other flights, resulting in a more wide-spread delay across the airport and disrupting regular traffic flow. Air traffic controllers have to reassign new departure windows to each following aircraft and adjust airport departure rates and arrival rates to bring the airport operations back to normal. The longer the airplanes are sitting at the gates, the more money airlines are losing. Airlines need airplanes to stay in the air as much as possible to turn profits. Airplanes sitting on the ground will keep burning cash as airlines need to pay crew members as well as aircraft and ownership costs. Lengthy delays could also negatively affect passenger satisfaction. During the pandemic, airlines were focusing on preserving cash flow and revamping their operations and business models to survive this challenging period. Any ground delays can further impact a business’s long-term financial status, which threatens the airlines future. Poor on-time performance can also drive away loyal customers, which is a huge loss for any airline during the pandemic and may slow down the economic recovery of the business after travel demand picks up again. 

All of this demonstrates that airport ground handling service must be done in an efficient and cost-saving manner in the post-pandemic world to support the recovery of the aviation industry. The new standards pressure the ground service contractors to use the least possible labour and adopt all cost-cutting measures but maintain the same level of service and quality. It may seem impossible to balance these conflicting factors, but modern technology has showcased proven solutions that help ground service contractors and agents to fly through operational tasks with mobile computer vision.

Introducing telematics — one of the most reliable and widely adopted assets and human resource management systems that completely transforms how ground operation managers and equipment operators navigate their day. We will go through 8 different ways of how telematics can simplify workflow, maximize productivity, drive down costs and secure operations. 

 

Stay On Top Of The Operations

When you have so many airport assets and vehicles to manage, you need to stay on top of the entire operation. With telematics, getting a full picture of the fleet and operations on any device could not be easier. Our scalable system automatically compiles all the critical information and displays it on one simple intuitive map which gives you full visibility and control of the operations.

 

Streamline Work Process From Start To Finish

Our system can be easily integrated with airport systems and IT infrastructures, where the system automatically establishes work orders, determines priorities and assigns work to equipment operators. The whole process takes into consideration multiple factors, including aircraft pushback time, arrival time, the amount of workload for ground handling agents and an estimation of how long it will take to complete the work. The system algorithms are designed to optimize and best utilize the available resources to ensure timely pushback of every flight. By giving equipment operators a clearer view of their upcoming tasks and the information of the aircraft they need to service next, they can more efficiently plan out their day and improve their productivity.

We also focused on providing a simplified workflow for fleet managers. Our innovative dashboard is the ideal place where fleet managers can find a summary of all the real-time fleet critical metrics and data. Our system can automatically notify fleet managers if a disruption happens during the ground handling operations that may result in a pushback delay for the aircraft, so that fleet managers can be alerted and take appropriate responses such as dispatching extra resources to mitigate the impacts. 

 

The Most Expansive Customization, Right In Your Hands

The airport is a very unique and special setting where rules need to be strictly enforced. We provide the most expansive list of software and hardware customization options, so you can have complete freedom to create systems, dashboards, maps or hardware packages that best serve your interests and key focuses. Geofencing is a powerful tool in our system where fleet managers can set up predefined boundaries, establish special rules and restrictions to control asset movements and provide clear instructions to asset operators. It allows fleet managers to draw zones around places of work to create a highly organized workflow that drastically improves airport operation efficiency. 

 

Safety Is A Top Priority

Safety is a top priority in any workplace. This is especially true for airport operations, where any collision and accident can be costly and catastrophic. This is a place where safety rules have to be strictly enforced, and no mistake is allowed. In responding to the stringent safety measures and standards, telematics solution providers offer a comprehensive 360-degree protection solution that could have a meaningful impact on the operations. The collision avoidance technology, driver distraction camera and all-angle vehicle camera system, form a multi-layered safety protection net that effectively reduces the possibility of collision and accidents. The driver scoring dashboard is the first-of-its-kind in the industry that adopted advanced sensing technology to assign a safety score for each equipment operator, helping to promote good driving behaviours among the fleet. 

 

Real Saving That You Can See

Throughout the pandemic, we learned that businesses are putting an increased focus on cost management. For heavily impacted sectors, such as the aviation industry, companies and airlines are searching for every opportunity to cut down on unnecessary costs and preserve important cash flow. For ground operations, fuel is one of the top expenditures and managing fuel consumption has been the number one priority for ground service contractors and airlines. However, you cannot effectively cut down on fuel consumption without first knowing all the fleet’s critical energy consumption data and metrics. Telematics is the central platform enabling fleet managers to monitor fuel consumption, set up targets for minimizing the costs and to keep an eye on the overall fleet costs. Our package includes leading sensor solutions, helping fleet managers extract vital information from vehicle parts and components. Our software utilizes advanced algorithms and machine learning models to analyze data and create tailored step-by-step solutions to assist fleet managers in driving down costs. 

 

Small Steps, Big Difference

We deeply care about the environment, and that’s why we integrate features allowing fleet managers to measure the fleet’s environmental and carbon footprint. Our vehicle’s onboard sensors can help fleet managers track drivers’ behaviours such as harsh braking, engine idling that directly affect fuel consumption and carbon footprints. The road navigation system integrated with our telematics platform always assigns equipment operators with the most efficient route to their destinations in the airport, slashing both carbon footprints and fuel spending. 

 

Your Asset, Now Secured

Fleet managers never want any unauthorized individual to operate airport equipment. Our telematics solution packs in an encrypted onboard driver authentication feature where only operators and personnel that hold the authorized ID card can access and operate the vehicles. This type of controlled access can clearly reduce unauthorized equipment usage and eliminate injuries to untrained, non-qualified crew members.  

 

Protect Your Fleet – With Proof

Accidents that happened at the airport can be devastating and extremely expensive. Think about what if one of the ground handling equipment collides and damages the airplane; who should be responsible for the damage? When it comes to determining liability and responsibility, fleet managers need to equip the vehicle with the right tool, such as dash cameras, to help them document the event and analyze who was at fault. It’s a handy add-on that can protect your business and prove your operators are not at fault during an accident, which can save your business from paying hefty compensation that you actually should not be responsible for. 

The aviation sector will prevail and bounce back eventually. Though nobody can be certain about when people will be confident to fly again,  airlines and ground handling companies are devoting all efforts to ensure they can navigate through the turbulent time and come back in a stronger position. The effects of the pandemic will be felt in aviation for several years to come, but we are ready to give a helping hand.

Our industry-leading telematics solutions provide the necessary support to help your business deliver high-quality service during the pandemic and build resilience to endure hardship. Speak with our industry-specific specialists to discuss how we can help your businesses to fly high during this unprecedented time. 

Utilisation of Your Tech Stack

Maximize Your Existing Tech Stack To Get Ahead In 2021

Posted on | by Victoria Gole | Leave a Comment on Maximize Your Existing Tech Stack To Get Ahead In 2021

As businesses round up the year, it’s the perfect time for teams to perform a review of business operations. This allows management to see what processes and projects are working towards their long-term goals and how their finances stack up. When it comes to fleets, the process is no different. However, in addition to reviewing processes and projects, it’s critical for fleets to see how they can utilize their existing tech stack to help them further get ahead.

 

2020 Overview: Adjusting To A New Normal 

2020 was a unique year. For many, it was the first time they truly expected industry uncertainty and long-haul transporters definitely went through a moment of change. As regulations, demand and driver processes were adjusted, with the right driver and utilization of tools, teams were able to power through it. 

For nearly all fleets, 2020 caused operations to change by increasing health and safety protocols, PPE and more. Some fleets also decided to put attention towards their current processes and technologies within their fleet by focusing on using performance or finance boosting tools. Some found this easy to do as they leveraged their existing tech stack. 

As a result, leveraging existing tech stacks is a critical recommendation for all long-haul transporters, to help them get ahead in 2021.

 

Leveraging Telematics And Connected Networks Already In Place 

Nearly all fleets are already digitally connected by some form of a GPS or fleet tracking device to optimize routing, complete routes efficiently and to monitor hours-of-service (HOS) or driving times. 

When looking to maximize existing tech stacks, it’s important for fleets to leverage these already in place networks that connect to already installed hardware. Doing so will immediately increase route completion performance. 

One advantage is to leverage bypass programs that require no hardware as installation is digital. Regardless of where vehicles are, operations can change for the better almost immediately. During a time where social distancing and PPE measures are heightened, this is a major benefit. 

 

Leveraging A Tech Stack With GO9 Devices  

Fleets that are fitted with Geotab GO9 fleet trackers are used for several reasons including GPS tracking, HOS tracking and engine diagnostics. These already in use devices can also leverage the connected network it relies – by installing the unique Drivewyze Weigh Station Bypass Program fleets can truly meet global expansion dreams. 

While Drivewyze did not invent the weigh station bypass program, they did modernize it. By leveraging relationships and connected networks, they were able to implement a program where over 47 states and provinces allowed them to operate by using the safety scores of fleets, as well as other credentials, to allow vehicles to have a green light to pass and not have to pull into weigh stations. 

 

A New Efficiency Tool: Hardware-Free Weigh Station Bypass Programs 

A weigh station bypass program works by using vehicle GPS location data from a GO9 device in correlation to the GPS location of weigh stations, as well as unique weigh in motion scales strategically embedded in highways prior to a station. If a weigh station is participating in the program, the vehicle will have their fleet information and weight calculated from the motion scales automatically and this data will be cross referenced against screening rules to determine whether they are required to pull in. Typical screening rules include: 

  • Fleet safety score
  • Weight of vehicle while approaching station 
  • IFTA payment completion 

Many fleets find that they are authorized to pass stations approximately 98% of the time, immediately resulting in saving resources and time. In fact, most fleets report approvals of preclearance more often than not and notice a near immediate ROI when a truck receives just one or two bypasses a month. For drivers who find they are held up at weigh stations this is a game changer. 

 

Weigh Station Bypass Programs In Real Life 

Over the last year, weigh station bypass programs have thrived as they have been leveraged by fleets to streamline workflows when it comes to driver delivery times. When speaking to Drivewyze’s Weigh Station Bypass Program, they remained agile when encountered with recent pandemic restrictions. 

 

The COVID-19 Shutdown 

During the COVID-19 pandemic many cities and countries shut down for a period of time, resulting in various businesses being closed or services being halted. For long haul trucking, it was felt most as several truck rest stops and weigh stations were closed for a short period of time. As a result, many drivers were unsure of where they could safely stop to rest so resources were overused and HOS records were affected, as they drove around looking for a safe place to stop.

To help long haul fleets, Drivewyze accelerated their development of new features to automatically allow their systems to monitor the location of open rest stops and even provide data on their capacity level.

 

Becoming Part Of A Response Plan 

During the COVID-19 pandemic, many offices were instructed to enforce remote working options when possible. For some fleets, as part of their response plan, they took this time to proactively work towards upgrading their fleets by enrolling them into a bypass program. Because the program is completely digital and is free of hardware installation, the implementation of Drivewyze’s program was able to happen instantly. This resulted in improving operational efficiencies and social distancing measures as they did not have to pull off the highway into a weigh station.

After this unexpected year that many fleets have had, it’s hard to tell how 2021 will be. It’s critical for long haul fleets of all sizes to do what they can to elevate their existing tech stack to help them remain successful in the new year.

To learn how weigh station bypass could benefit your fleet, speak with one of our long-haul transportation specialists about receiving a Weigh Station Analytics report to see exactly how much time and money your fleet could save, or inquire about a free trial to experience the service in-cab.

 

Written by: Victoria Gole, Marketing, Branding & Communications Specialist at GoFleet

Contributions by: Doug Johnson, VP of Marketing at Drivewyze

gofleet, customer success, telematics, fleet

GoFleet’s Approach To Customer Success

Posted on | by Victoria Gole | Leave a Comment on GoFleet’s Approach To Customer Success

Over the last 10 years, our three offices in Canada, the United States and the United Arab Emirates have been dedicated to helping hundreds of customers and businesses worldwide to step up their games in the fleet management sector and transform their fleet into a productivity machine. Now it’s time to have you on board with us on this exciting journey and experience the GoFleet difference. 

 

Who Is GoFleet? 

We are in the business of connection and digitalization, offering fleets of any size a tailored solution that helps them grow and succeed, all powered by telematics. At GoFleet, our vision is to bring the most powerful hardware, simple but useful software, and exceptional services together to delight every customer. Collaborating with industry-leading partners and blending in our own unique solutions, advantages and expertise, we believe we can provide you with the right answer for any challenge and pain point you encounter. 

 

What Does GoFleet Do?

GoFleet provides pioneering end-to-end fleet management hardware and software solutions covering every link of fleet operation, from asset tracking, vehicle health monitoring, dispatching, routing to safety management, vehicle maintenance and data storage. Our wide range of products can address customer’s pain points and challenges in every single fleet management aspect, including fuel management, asset tracking, maintenance diagnostics, drivers’ behaviours monitoring and training, routing and dispatching, electronic logging devices and many more. All our products are built and designed upon the foundation of our commitment to improving your fleet management experience in five core objectives: productivity, safety, optimization, compliance and expandability. 

We have previously worked with countless customers from a diverse range of industries to show them how we keep our commitment and transform their workflows from the bottom up. Boston Pizza, one of Canada’s largest and leading casual dining chains, put our telematics tracker into real-world testing and installed it on every delivery vehicle. Since day one, the franchise owner immediately noticed an improvement in delivery efficiency and customer satisfaction across the board. Our tracking solution helps to streamline deliveries and significantly reduce wait times for both delivery drivers and customers. With access to delivery vehicle real-time locations and status, the kitchen chef can now make sure the order is prepared and fresh out of the oven right when the next delivery vehicle is back at the restaurant to pick it up. This ensures that food is not sitting around waiting to be picked up, and customers can receive the freshest and warmest food as fast as possible. 

Our partnership with CR&R Environmental Services further showcases our determination to help businesses in improving fleet safety performance. CR&R Environmental Services is an innovative waste and recycling collection company serving more than 3 million people in numerous countries. Prior to contacting us, CR&R Environmental Services experienced multiple instances where vehicle cameras were not recording or functioning. The camera is an essential piece of equipment used to record video footage of the operations, and an unreliable camera system is simply unacceptable. Loss of footages may put businesses in a disadvantageous position if liability disputes arise when one of the company’s vehicles gets involved in a collision or accident. CR&R Environmental Services reached out to us to see if we can offer an innovative safety solution to replace their current one. Our team worked hard and delivered on promises by leveraging telematics’ power and brought on a highly reliable and capable 360-degree camera system alongside an intuitive software platform. After the implementation, the CR&R Environmental Services noticed an increased level of visibility, reliability and productivity compared to their old system. They feel more confident in their ability to review driving footage in case of an accident and use these videos to train drivers and improve drivers’ skills. 

System integration and optimization are at the core of every product we create. Every piece of equipment, hardware and software we designed works seamlessly together. We deeply understand many customers are frustrated by the incompatibility between different systems and platforms, and it’s our job to bring them all together into one unified fleet management platform that enables you to do everything anywhere. All you have to do is focus on what matters and leave the rest of the hassles to us. 

 

Why Does GoFleet Care?

We take great pride in our products and in building relationships with our customers. We put people, product quality, innovation, environment, the end results, and your feedback at the forefront of everything we do at GoFleet. We deeply care about each of these aspects, and that’s why we adopt cutting-edge technologies to enrich each of them. 

 

People

Everyone’s safety is our top priority. We introduced a range of safety products all aimed at protecting your fleets drivers’ safety. From the driver distraction camera to the collision avoidance system, they are life-saving tools that can make a big difference at the most critical moment. They also give fleet managers and drivers extra peace of mind and an extra layer of protection during everyday operations. 

Our industry-leading customer service team is at your service no matter what problem you encounter in using our products. We provide easy and hassle-free device installation and training guidance so that you can implement our products across the entire fleet in just a matter of time. We offer remote diagnostics support to quickly assess and resolve your issues without the need for you to wait for a technician to come and help. The 24/7 support directly from product manufacturers is included with our ProPlus subscription, and if necessary, we will send in technicians to your sites to help you fix the issues and get your vehicle back on the road as fast as possible. 

 

Quality

We know that you have high expectations for product quality and want a product that works as promised and marketed. That’s why we conduct rigorous testing to ensure each one of the products we ship meets or exceeds our stringent quality standards. Additionally, we know that you want a device that doesn’t compromise and works in any weather conditions and environments. Most of the hardware products we sell are waterproof, shockproof and highly durable, giving you the freedom to use them in any environment. 

 

Innovation

Innovation is in our DNA. We strive to bring you the best and latest technology and incorporate them into our products. We want you to fully experience and utilize our products for a long-lasting period. That’s why we keep adding new features and fix any bugs by frequently pushing new software updates to your device and system. We are committed to bringing in the best available technology such as artificial intelligence and machine learning algorithms to make your products even smarter throughout time, so when you own our products, you not only gain the right tools to tackle any current challenges but also fully prepare yourselves for the future. 

 

Planet

We care about our environment deeply. The first step we are undertaking is helping businesses and fleets to convert their entire workflow to a paperless model. With all the fleet data stored over the cloud database, we can truly digitalize how information is being used, analyzed and shared within the corporation. We are also incorporating environmental metrics and benchmarks into our vehicle tracking dashboard to allow fleet managers and drivers to access the vehicle emissions and fuel economy information throughout their operation. 

Another initiative that we are taking to safeguard the quality of our living environment is providing the right tool to help businesses’ existing fleet transition into a fully electric vehicle fleet. Working directly with electric vehicle manufacturers, we have developed unique capabilities to access electric vehicles’ data and ensure your electric vehicle has strong data support. We are also working around the clock to expand our support to new models over time. We understand the migration to an electric vehicle fleet is not an easy task; it’s a process, and it takes time. But rest assured, when you are ready to make the move, we have already set the foundation and have the right tools ready for you. 

 

Feedback

The process is important, but for any business, we know that you also value the results. You want to see the improvement in numbers yourself. We have created a comprehensive fleet dashboard showcasing data on fleet performance and efficiency, allowing you to track improvement percentage and return on investment. Based on this data, you could gain a sense of how much improvement our products provide to your fleet operations.   

We are always happy to discuss and hear what you think about our products and services. Our customer support team makes follow-up calls and consultations after your purchase and implementation to ensure the solutions work well for you. And of course, if you encounter any issues with our products, our technical support team is always here to help. 

 

Where Is GoFleet Heading?

We pride ourselves on being an innovation-driven organization, and we will keep innovating to integrate the best and latest technologies to the existing systems and platforms. Utilizing the power of artificial intelligence, machine learning, big data analytics and 5G wireless communication technology, we can truly take the whole fleet management platform to new heights. 

We are also fully prepared for the massive transition from gasoline and diesel fleet models to the electric vehicle fleet model. All of our products have been optimized for either fleet structure, and we are working hard to add support for new electric vehicle models every month. But we want to look even further ahead into the future of commercial fleets. Many of the foundational works have already been undertaken to prepare for the development and transition to autonomous vehicles. We always want to stay ahead of the competition and have the products ready for you, so you can have unlimited choices of how you want to expand your fleet. 

At GoFleet, we keep adapting to constant changes. The pandemic has drastically changed the operational model of many businesses. We are here to make sure our products fit our customers’ changing needs and standards. There is a growing demand for remote fleet management, so we bring the best software to your mobile device, giving you easy access to all the fleet statuses and information on the go. There is a rising trend of high precision and specialized transportation activities, so we offer advanced temperature and humidity monitoring sensors to help your business conquer challenging tasks. As the world is becoming more connected and globalized, we also focus on providing more localized optimization for your fleet. This includes providing convenient software features such as the weigh station bypass service to help your fleet better navigate through your local community. During the current turbulent period, we recognized that we have an even greater responsibility to respond and cope with the unpredicted changes and market trends to create tailored products that meet your businesses’ core needs, but it also gives us valuable opportunities to show you what our products can do for your business.

At GoFleet, our approach of doing everything with passion and professionalism has driven us to success to date, and our commitment to our customers is what motivates us to reach new heights. 

Contact us today to speak with one of our many industry or solutions specialists to assist in nearly anything fleet related!