Author: Victoria Gole

fleet maintenance, repair, vehicle ,truck, breakdown, cmms

Don’t Let Poor Fleet Maintenance Slow Down Your Businesses

Posted on | by Victoria Gole | Leave a Comment on Don’t Let Poor Fleet Maintenance Slow Down Your Businesses

Keeping your fleet in good shape all-year-round can help you maximize productivity and avoid unexpected vehicle breakdowns or service delays. Meaning vehicle maintenance is an essential branch of fleet management. 

The core idea of a maintenance program is identifying and addressing “small problems” through routine inspections and repairs before they turn into big ones. Preventive maintenance and corrective maintenance are some of the most common maintenance practices adopted by most businesses, but we want to elevate the existing maintenance strategy to a whole new level. Doing this will deliver a superior and streamlined experience to fleet maintenance teams. 

 

Why Do Businesses Need To Step Up On Fleet Maintenance Management?

Failing to run a proper fleet maintenance program could be fatal to vehicle based businesses. Poor maintenance could lead to frequent vehicle breakdowns, safety concerns, service disruptions, and poor customer satisfaction. Unreliable service could discourage your valuable customers and clients from engaging with your business again in the future. 

You don’t want to lose a big deal or valuable partners because of trying to save a little on fleet maintenance. That’s why it’s more important than ever to invest in a reliable and intelligent Computerized Maintenance Management System (CMMS) to protect the corporations’ long-term viability and financial sustainability.

 

Improve Vehicle Uptime

Downtime can be crippling to businesses, with costs quickly adding up the longer a vehicle is off the road. Even a single vehicle that goes out of service can have an immeasurable impact on the entire fleet operations. Fleet managers have to redistribute tasks and mobilize additional human or asset resources to recover productivity losses. Therefore, it’s necessary to create a comprehensive maintenance plan for the fleet to ensure vehicles remain operational and stay on the road as long as possible. 

An unexpected vehicle breakdown could also delay shipments and services. Customer delivery may be delayed, and important deadlines may be missed. Time-sensitive, temperature-sensitive, and perishable goods are also at higher risk of quality degradation, leading to customers rejecting the load. It will be a major loss for the business, and it will disappoint customers who didn’t get their shipment in time. If this situation happens often, customers might lose trust and confidence in businesses, and they may switch to other service couriers. 

Businesses cannot afford to experience frequent vehicle breakdowns or lengthy vehicle downtime. That’s why businesses need to adopt preventive maintenance strategies to reduce the likelihood of equipment failures. CMMS is a reliable maintenance tool supporting the monitoring and tracking of vehicle health status and reminding technicians to conduct routine part inspections periodically. Only through frequent inspections and proactive monitoring can the technicians identify the faulty units early and address the issues before it happens. 

 

Reduce Operational And Maintenance Costs 

Fleet managers might be hesitant about the initial investment cost of the CMMS. They might be unsure or uncertain whether the investment can be justified. But if you look at the fact that many small problems can quickly grow into more serious and costly maintenance issues if the problem isn’t detected and addressed early, you might want to rethink your decisions. 

Additionally, just consider how much additional money businesses need to pay if a small vehicle malfunction, such as a flat tire, leads to collisions and roadway accidents. It will not only threaten employees’ and drivers’ health and safety but also result in companies paying huge fines, insurance premiums, or legal issues. As the winter season is fast approaching, it is now more important than ever to ensure vehicles are in the best shape all the time to embrace harsh weather conditions. 

Adopting a CMMS can help businesses save money in multiple aspects of the operations, both directly and indirectly. For example, oil changes are among the most important vehicle maintenance routines that every driver or technician must perform. Most vehicles need an oil change every 3,000 to 5,000 miles to keep the engine running efficiently at peak performance and remove particles and sludges accumulated in the filter and tube. However, it will be quite difficult for humans to keep track of the oil change routines and intervals for all the fleet vehicles, especially if the fleet size is relatively large. This is where the CMMS system truly shines as it accurately logs each vehicle’s mileage since the last oil change and reminds maintenance technicians when it’s the time to conduct the oil change. Routine changes and getting the right kinds of oil can improve vehicles’ gas mileage by 1-2%. That doesn’t sound like much of an improvement, but if your businesses own a large fleet, every small saving will accumulate and become quite significant over a long period. 

 

Enhance Drivers’ Safety And Improve Drivers’ And Customers’ Satisfaction

Drivers’ safety is at the centre of everything we do. Vehicle malfunctions such as flat tires and faulty brakes could lead to serious consequences threatening drivers and other road users’ safety. Most businesses are unaware of an accident’s true costs as they only prepare for the direct costs of an accident. Some of the most common hidden costs include loss of labours, downtime of injured workers, maintenance costs for the damaged assets, cost of hiring and training a replacement worker, cost of any fines related to the accidents, and many more. These hidden costs can add up quickly and become a huge financial burden for any business. However, if the business owns a CMMS that can alert fleet managers about the vehicle issues beforehand, all those extra spendings can be avoided. 

Poorly maintained vehicles will also affect drivers’ morale and productivity. Drivers will be offended if the vehicle assigned to them is not properly maintained because it will create hindrances in their work. There is nothing more frustrating than a vehicle unexpectedly breaking down during a route and drivers are forced to wait for roadside assistance. This could result in a significant disruption to the service workflow, as it will delay the onboard shipment, and customers might not receive the deliveries in time.

 

Unique Advantages Of The CMMS

By implementing CMMS, businesses can achieve higher efficiency and control over the assets. The highlight of the CMMS is bringing a high level of automation and digitalization to the entire maintenance process. From wirelessly capturing data from vehicles’ onboard sensors to automatically creating and assigning work orders when issues have been recorded, CMMS is the ultimate tool in designing a well-managed preventive maintenance program. 

An intelligent dashboard helps fleet managers utilize assets more efficiently and easily schedule planned maintenance. It can also streamline the entire vehicle parts and components purchasing procedures, as the system can track parts inventory and help you directly order parts to replace faulty units right within the dashboard. 

The smart calendar feature displays all the maintenance events and progress in a simple and intuitive user interface, so fleet managers can stay on top of all the maintenance events and not miss any critical alerts. The best feature of the CMMS is that the system can generate over 100 types of highly customizable maintenance reports detailing all the fleet and maintenance data. This is especially useful and valuable to the fleet manager as they can gain real-world insights into fleet performance, identify risk factors, and take appropriate actions to mitigate risks. This could also simplify the company’s internal reporting procedures as the management team could also access these maintenance reports and assess the fleet’s overall status. To provide even more flexibility to businesses, the CMMS is compatible with a wide range of third-party Application Programming Interface (API), allowing users to customize the system to fit their needs.

To conclude, dedicated fleet maintenance software is an essential piece of equipment for any businesses that are looking to improve fleet efficiency and make real cost savings over the long run. If your business wants to get on board and is looking for innovative ideas and solutions that can bring your fleet operations to the next level, work with one of our industry-specific specialists to see how we can create a maintenance software system like ZenduMaintenance personalized just for your business. 

winter operation programs, winter, snow plow, gps, telematics, winter operation departments

What’s On The Horizon For Winter Operation Departments

Posted on | by Victoria Gole | Leave a Comment on What’s On The Horizon For Winter Operation Departments

As the weather begins to get colder and with many cities around the world already seeing snow, it’s time for winter operation programs to kick their initiatives into full gear. For many departments this includes performing comprehensive research on how they can improve their efforts. 

Sound familiar? Keep reading as we will discuss the various factors that winter maintenance fleets must stay on top of and how new technology is critical in their success. 

 

How Some Winter Operation Departments Are Falling Behind 

Depending on several factors including budget, need or even manpower, some winter operation fleets fall behind in terms of leveraging smart technologies. What this means is that many fleets may not be utilizing new strategies, initiatives or technologies. As a result, certain operational efficiencies are automatically lost causing a decrease of productivity, optimization, and visibility.

What should winter operation programs look out for to know whether this is happening to them? 

First, they should look at the operations of their competitors or the industry as a whole. This is a critical first step to easily see whether you’re behind in certain areas. Fleets should look out for the following: 

  • How other municipalities or fleets can share mapping information publicly on a visible and modern map solution 
  • How other teams are maintaining workflow and reporting easily and efficiently 
  • Productivity or costs that are quickly diminishing 

Next, teams should research best practices online and see what the conversations surrounding new initiatives are. 

 

Things That Every Fleet Needs To Know About 

Things are constantly changing – it’s evident. However, it’s important to know what GoFleet, an industry leader in 360 fleet solutions, has observed and thinks is important for fleets to know about.

 

Smarter Software Than Just GPS 

Certain software solutions are already widely used. Often this incorporates basic GPS tracking solutions to ensure the location and route of a vehicle is known. This allows on a basic level, for teams to monitor compliance and route completion. 

Where things get innovative, is when software is leveraged to utilize this GPS data to monitor more data. Pushing data into software with algorithms that leverage GPS information visually is how the data can be displayed publicly. Often this is via an embedded code on a website that automatically pulls real-time information that the fleet pre-categorizes to be available to the public. By doing this, it allows winter operations departments to be transparent so civilian drivers can better plan routes and ensure that safe roads will be used for travel. 

Additionally, this map data can be manipulated to show compliance on an internal level. Efforts can be reviewed for efficiency and steps can be taken so roads are cleared in adequate times. Reports can also be created to prove that compliance is met at all times. How is this possible? Geofencing – a tool which divides map locations into zones to section off tasks or designate tasks and routes. 

To summarize, connected software solutions allows for the following to be completed within winter operation fleets:

  • Vehicle optimization and fuel usage reports to ensure efficiency  
  • Fleet compliance to regulations in regards to snow clearing 
  • Driver behaviour reports to ensure safe driving is monitored 
  • Resource utilization reports to monitor quantity and location span of where resources are used – this can include fuel, salt and even sand 
  • Geofencing to track progress, next routes and restrictions 

 

Connected Hardware Options

Hardware may seem obvious, it’s not that simple. There’s more to hardware in winter department fleets than one may think. By leveraging connected hardware solutions and sensors to track pre-existing hardware, even more intel can be collected on fleets – this is a necessity for winter departments reviewing current operations. 

By leveraging connected hardware, more data can be collected. Meaning the above points related to software solutions can in fact be accurate so proper actions can be executed. Not only does this include GPS tracking such as the GO9 device, but also a dash camera system, driver ID system and much more. Integrating these products and connecting them internally allows for the following: 

  • The GO9 monitors HOS compliance, GPS location, engine performance and more
  • Dash cameras can monitor and record not only driving events or accidents, but whether the driver is attentive to the road ahead
  • Driver ID systems ensuring that the right driver is operating the proper vehicle and the timing of shiftwork 

For aspects of the vehicle that don’t allow for an initial connected piece of equipment like plows, salt or sand dispensers, sensors can be leveraged. Installing smart sensors to track various vehicle actions or tasks ensures complete visibility. In regards to winter department vehicles, sensors monitor when plow equipment is used – proper tracking of route and work commencement can happen as the sensor will detect when the plow is truly in operation (being down or up). As well, sensors can display a proper picture of resource utilization throughout a route and whether certain locations were over or under served. This ensures resources are not wasted to keep costs low. 

 

Have All Of This In Place? This Is What Is On The Horizon… 

If you’re one of the winter department operations who have all of this in place, it’s still important to stay up to date with future trends. This will ensure that your team is prepared with new tools and strategies in upcoming seasons. The following is predicted to be introduced: 

  • Intelligent camera technologies will use artificial intelligence (AI) and machine learning to improve data collection from equipment via smart city networks 
  • The environment will become a larger focus as electric snow plow vehicles are leveraged to reduce carbon emissions and lower operational costs 
  • Vehicle-to-vehicle and vehicle-to-infrastructure communication will evolve on a 5G network that will provide fast lines of communication 
  • Operations can be automated as autonomous vehicles are introduced to eliminate human error and costs 

While much of the information stated above is directly related to winter operation departments, the same technology and thinking will be seen in other industries. If you’re interested in learning more about how your fleet, regardless of the industry, can improve or better prepare for future technical challenges, contact us today. 

Trucking With Pets

Trucking With Pets: What Fleets Need To Know

Posted on | by Victoria Gole | Leave a Comment on Trucking With Pets: What Fleets Need To Know

Long haul trucking is often perceived as a lonely job as commercial truck drivers drive long hours to deliver goods over the course of hours, days or even weeks. With the monotony and morale being important concerns, many fleets are looking at how they can make long haul trucking a little more enjoyable. One of the best ways to alleviate these concerns is trucking with pets.   

With a multitude of benefits, nearly 40% of long haul commercial motor vehicle drivers are already taking pets with them on the road. This growing trend is something fleet businesses are continuing to review.

 

Fleet Pet Policy

Whether you’re a fleet owner or driver, it’s important to review current policies when looking into drivers bringing pets on the road with them. On one hand, fleets must readjust their policies to reflect new values, and on the other hand, fleet companies have not clarified their positions on whether bringing pets would be welcomed. Fleet businesses must constantly review policies, including old and outdated ones, and better adapt to the constantly changing needs of their employees. 

 

 Old or Outdated Pet Policy 

If your fleet has a pet policy but the language is outdated, it’s important to address it and make the necessary policy modifications. Companies should ensure that old policies do not conflict with new values. Updating the policy on pet companionship in fleets will help companies specifically clarify their position and what is encouraged throughout the company. 

It is critical that your policies reflect the current values of your fleet and adapt to changing needs.

 

No Pet Policy 

If there is currently no pet policy – it’s time to make one! While some fleets may be strict about not allowing pets to travel with drivers, many are open to it. 

If your fleet is looking to enforce a new pet policy to allow trucking with pets – there are a few things to consider:

  1. What are the associated fees for bringing a pet along for the ride may be? Typically, fleets require drivers to provide a $200 – $1,500 deposit for insurance in case there are any damages to company property, which includes damages to vehicles, equipment, cargo etc. 
  2. Whether there is a maximum pet weight limit, breed or type for animals, drivers can travel with. Typically, fleets set a weight limit between 25 and 35 pounds, which engenders a variety of common breeds such as dachshunds, pugs, terriers, chihuahuas and more.
  3. The completion of an internal training course to review all aspects of bringing a pet on the road. The course will cover what are the best practices to follow with your travelling pet, how to set up your vehicle to support an animal and proper health requirements of animals.

 

Benefits Of Trucking With Pets 

For fleets who encourage drivers to bring their pets along for the ride, there are a multitude of benefits that are associated with having pets travel with their owners.

Fleets can expect for drivers to have lower blood pressure, cholesterol and better overall cardiovascular health, as studies show that having a pet companion can improve health. Drivers can also stay active and reach health goals as they will be required to take daily 20-30 minute walks – which is perfect for truck stop breaks! 

Medical professionals even claim that driving with an animal can reduce stress and anxiety levels as well as provide drivers with a better outlook on life. Since they have a companion on long isolated trips, drivers are less at risk for thinking or feeling negative. A study published in the Journal of Personality and Social Psychology states that pet owners reported fewer doctor visits than non-pet owners. Meaning fleets can even expect healthier drivers, which results in less sick days.

Pets can also reduce fatigue driving and accidents, which are related to driving tired. This is because animals will require drivers to frequently pull over to allow the animal to relieve themselves and stretch their legs. Furthermore, having pets on board can even deter potential theft.

With an estimated 3.5 million truck drivers on U.S. roads, fleets cannot afford to overlook the benefits that trucking with pets drives. 

 

What Drivers Need To Be Aware Of 

Checking your fleets pet policy isn’t the only factor that drivers need to consider. Apart from checking with management, drivers should ensure the following: 

  • Their pet fits the proper pet sizing to travel comfortably with them
  • The vehicle is pet-proofed with a separate space set aside for the animals call their own 
  • Tools and/or equipment such as; a crate, leash, pet bed, various toys, animal cleaning supplies, adequate food and treats
  • The animal is properly trained be comfortable with being in a moving vehicle, while the driver is focused on the road, and is well socialized
  • The animal is up to date with vaccinations and drivers are up to date and/or researched veterinary inspection laws, as they vary from state to state 

 

What Fleet Managers Need To Know 

Changing the policy speaking to pet companions may seem fun and exciting, but management must take the proper steps to keep the drivers, organization and animals happy. While this includes refining pet policies, fleet managers should also consider the following: 

  • What should be included in company training material pertaining to travelling with pets? 
  • Whether drivers would be accepted to register pets as a service or companion animal to ensure animals are never left unattended for too long (this is specific to in-store visits)?
  • What are the possible legal ramifications if there is an accident where the animal is hurt, if the animal caused the accident or if the animal hurt someone? 

With all policy shifts, there are pros and cons. When it comes to the growing trend of trucking with pets, more fleets are realizing that new policies should reflect current values.

If you’re looking for more insight about how you can create the proper training course to ensure drivers are trained on new trucking with pets policies contact us today! Our online training platform ZenduLearn is a customizable training solution that can accompany any training topics specific to your fleet.

Measure Fleet Standards with Exception Reporting

Posted on | by Victoria Gole

Generate reports based on Exception Rules

Understanding where and when an issue arises with your vehicle can be made simple by creating rules within your solution. Fleet managers are capable of setting specific fleet standards (rules) within the database, these standards can then act as a benchmark to effectively manage and improve on road driver behaviours. Therefore, when a vehicle event occurs around the rule set, an exception is recorded which can then optionally notify one or more people, alert the responsible driver in their vehicle, or easily log the event in your account.

Our solution offers a robust suite of built in exception rules separated into easy to understand categories. In addition to these, you can create an unlimited number of custom rules which combine different various conditions to suit your needs.

The types of built in exceptions offered are available in three categories:

Safety:
Enables fleet wide safety, driver safety, and changes to driver behavior which increases accident risk such as harsh braking, seat belt use, speed violations, accident detection and more.

Productivity:
Driver measurements related to time spent performing specific actions such as excessive idling, late arrivals, early departures and more.

Fleet:
Responsive vehicle monitoring Engine issues, battery drain, tracking device tamper detection and more.

Generating Exception Reports

Exception rules can also be accessed within the database by running reports at any time to review the history of exceptions and to understand the trending behaviors of your drivers. In other words a report based solely on speeding can be generated if requested by management within a specific time period. This report will contain information of the incident, the time period and the date of the incident.

The importance of generating such reports are limitless. It can act a benchmark for decision making, help understand how your drivers are performing through data analysis and implement strategies using numbers gained from the report. As drivers often do not see the expenditure side of running a business causing them to make hasty decisions while on the road. Therefore, the whole idea of setting rules within the solution identify who those drivers are and what what hasty decisions are being made.

Exception Reporting

Along with the default reports already available, advanced reports containing more information can be downloaded. Downloading an Excel file allows for the most flexibility in analyzing the data, while PDF files are most portable. These reports also contain more information as displayed and can help fleet managers review data/driver behaviours based on such rules.

For more information on the important features of GPS fleet tracking, and how it could help your business save thousands of dollars, contact one of our highly trained fleet consultants today!

1-888-998-1122 | [email protected]

Now Scheduled: CVSA’s International Roadcheck

Posted on | by Victoria Gole | Leave a Comment on Now Scheduled: CVSA’s International Roadcheck

On August 10, 2020, the Commercial Vehicle Safety Alliance (CVSA) announced that their International Roadcheck is rescheduled. The new date announced was September 9 – 11, 2020. Since this date is quickly approaching, it is critical for all commercial vehicles on the road to reassess and ensure compliance with federal regulations.   

As many fleets are just beginning to return to near normal productivity or are just returning to the road after pausing work after the COVID-19 pandemic, compliance must remain a priority.

 

What Is The CVSA’s International Roadcheck

The International Roadcheck is a thorough inspection of commercial vehicles on the road. These inspections are conducted over a 72-hour high-volume period and enforcement is conducted by inspectors in Canada, Mexico and the U.S. Inspections will be conducted in a variety of settings – in mobile patrols, at fixed locations and weight, or at inspection stations.

 

What Will Be Checked? 

In Canada, law enforcement personnel will conduct motor vehicle and driver inspections. They will leverage standard out-of-service criteria in North America, the National Safe Code and other provincial or territorial regulations to note violations to vehicle or driver compliance.

In the U.S. inspections will use Federal Motor Carrier Safety Regulations in addition to rules and regulations that are applicable to the commercial motor vehicle sector.

Similarly, in Mexico inspections will review regulations and standards set by the Mexican government. 

It is important to note that inspections will review driver and vehicle compliance. For more information review this note released by the Commercial Vehicle Safety Alliance: https://www.cvsa.org/news-entry/2023-rescheduled-roadcheck/

 

How To Prepare: 

While this is not a complete list, here are some important reminders for drivers to have easily accessible while on the road: 

  •         Have ELD documentation ready with a proper understanding of how to display it 
  •         Ensure there are blank paper logs available within the vehicle (it is recommended to have at least eight days worth)
  •         Have any and all malfunctions properly notes 
  •         Ensure unassigned driving time is annotated or claimed 
  •         Wear seat belts 
  •         Remain professional with inspectors
  •         Keep vehicles clean and tidy 

Drivers should also have their driver’s license, skill performance evaluation certificate, medical examiners certificate, driver’s record of duty status, as well as any other supporting documentation that may be relevant.

Looking for more information on how to keep your fleet compliance to strict industry standards? Contact us today – we’re trained and experienced in finding effective solutions to target nearly any need. 

Choosing the Best Commercial Vehicle Camera Systems For Your Fleet

Posted on | by Victoria Gole

Most fleet managers have had a driver get into an accident at some point and dealing with the fallout can be maddening. It’s often difficult to know exactly what happened, and fleet managers want to trust their driver’s explanation, but that can be difficult to do in light of competing evidence.

The best thing for any fleet manager is to have eyes on the situation.
Luckily, there’s ZenduCAM; a commercial vehicle camera system that can address this problem. ZenduCAM integrates Smartwitness and MyGeotab to provide a flawless dual dash cam with GPS.

SmartWitness is a British company that utilizes technology it has developed in the UK, USA, and South Korea to lead the world in designing and manufacturing in-vehicle cameras. The company claims its equipment is in 200,000 vehicles around the world, driving 35 million miles per day. SmartWitness cameras have 170 degrees field of view to capture the entire front and peripheral views of a vehicle, and additional cameras can be installed to capture driver behavior and blind spots. The cameras can include microphones for audio recording to record driver behavior and the cameras also operate automatically and are resistant to tampering.

How do vehicle camera systems work?

The SmartWitness commercial vehicle camera system can be integrated with numerous other systems, including brakes, reverse, horns, taxi meters, stop arms, door locks, and more. GoFleet integrates SmartWitness cameras with the Geotab telematics system in order to maximize their benefits. Geotab utilizes GPS sensors to provide second-by-second tracking of a vehicle, including when the ignition is turned on, the trip distance and time, driving speed, and time spent idling. GoFleet collects all this data into one easy-to-use interface to give fleet managers a clear picture of what is happening at any given time, and that includes integrating the Geotab data with any number of other monitoring systems.

 

Integrated Vehicle CCTV Systems

Our integrated commercial vehicle camera system allows fleet managers to monitor fleet activity via live video streaming in desktop browser or mobile device. The cameras record the events surrounding an accident and that footage can be integrated with data from other sensors, in particular speed and braking. The combined data can usually clearly show who is at fault. This can protect against false accusations and fraudulent insurance claims.

ZenduCAM helps with a lot more than just accidents. The commercial vehicle camera system can be set to record entire the time before and after certain events. Examples of negative events that a fleet manager may want to record include speeding, idling, hard acceleration, and harsh braking. Fleet managers can set rules, like a maximum speed limit, and anytime those rules are violated the ZenduCAM system can automatically send footage of the violation to the fleet manager’s attention. This can greatly reduce disputes between drivers and managers. For example, a driver might claim that he was speeding just to pass another driver that was driving unsafely slow. The footage of the speeding event will usually either confirm or disprove the driver’s story. This video collected on driver behavior can be used to both proactively coach good driver behavior or be used to discipline bad drivers.

Aviation and Ground Service Crews Taking Advantage of Telematics

Posted on | by Victoria Gole | Leave a Comment on Aviation and Ground Service Crews Taking Advantage of Telematics

The merging of telecommunications and informatics seems to be an ever-evolving sector as it continues to impress business owners across various industries. While it may be apparent of how it’s used for location tracking and maintenance monitoring in the trucking and logistics sector, it’s time to highlight its use in aviation. Similar to other industries, leading aviation and ground service crews use the technology in ways similar to fleet managers as the outcomes are as equally beneficial. 

 

Where Did Telematics Originate From?

 

When telematics technology was first being developed in the 1960s, it was initially used by the U.S. Department of Defense to aid in the position tracking of varying assets in addition to being a way to improve communication on the battlefield. However, as time continued and the technology evolved, leaders in other industries saw the potential of telematics elsewhere. When discussing airports and aviation, focus is greatly on the GPS tracking, asset monitoring and communication features.

 

Below are two examples that speak to the beneficial outcomes that resulted from aviation and ground service crews investing in telematics on runways. 

 

Why Aviation and Ground Services Continue to Implement Telematics Technology

 

Ensure Cost-Effective Utilization & Efficiency 

 

When large quantities of data are collected in real-time, immediate decisions can be made. That is especially true when airports utilize telematics solutions for the purpose of resource management and productivity. From monitoring fuel usage to asset location, beacons and sensors can be installed to track nearly every aspect of aircraft operations. Ultimately allowing officials to allocate employees and equipment properly to achieve maximum productivity, as well as being able to monitor and report on their efforts. 

 

A common and well-known example of this is allocating vehicles to complete tasks in relation to proximity and location. Meaning, when a specific type of vehicle is requested, officials can deploy an available vehicle that is closest. Allowing for fuel, physical resources as well as personnel to be used efficiently. If GPS tracking was not used, airports would risk sending vehicles that are much farther than others, causing them to waste time and resources. 

 

This is evident when deicing vehicles are required to spray aircrafts with a mixture of hot water and propylene glycol during the winter months. If a deicing vehicle is requested, it’s important to not only send the closest vehicle to the aircraft, but send a vehicle that has enough of the deicing fluid to complete the job. Both of these requirements are trackable by custom telematics solutions. However, when telematics technology is not used, airports risk using additional and unnecessary resources or equipment. This is simply because they were unaware and unable to track the most efficient way to complete the assigned task.

 

Verify Safety Protocol 

 

Telematics solutions are also highlighted as a means to increase and maintain safety within certain industries. This is true within the aviation sector as technology can not only be leveraged to track both employees and assets but to ensure safety protocol is followed. 

 

An example that highlights telematics technology aiding in the safety of aviation teams is how the technology can be used to track the efforts of employees on runways. Meaning, managers and officials can always have real-time updates about where individuals are located. So if they see that an employee is operating a vehicle in an unauthorized zone, they can make communication not only with the individual in the unauthorized zone, but with others around them to stop any activity that may accidentally harm the individual. Additionally, telematics can be used to track the driving behaviours of employees using company vehicles as many airports require drivers to authenticate who is in the driver’s seat. Meaning, sharp turns, speeding, or other dangerous behaviours can be recorded, addressed and monitored. Allowing for accidents and incidents on runways as well as the surrounding property to be drastically lowered. 

 

For more information about telematics and government services, visit: https://www.gofleet.com/government-services/airport/

 

The GoFleet Experience

To successfully implement a telematics solution, airports must feel confident about integrating a platform that addresses their full system. This includes ground handling, airlines, and airport authorities so true transparency and visibility can be accomplished. If you’re interested to learn more about how we can help provide a true 360 solution of complete management for any industry, contact us today!

Satellite Fleet Tracking System

Posted on | by Victoria Gole | Leave a Comment on Satellite Fleet Tracking System

A 360° View of Your Business 24/7

A satellite tracking system is the ultimate device to manage your mobile resources whenever and wherever they go.

GoFleet’s satellite tracking system supports your assets in the field, whether it’s a container or trailer. Our easy to install system features no wires or antennas and can be placed within the asset with either industrial adhesive or a screw mount. Tracking your assets has never been easier.

The satellite tracking system provides fleet managers with pin-point accuracy for location information and activity information. Our system provides updates hourly while your asset is in continuous motion and daily when it has stopped. This powerful information can be used to keep you informed about how your assets are being handled and identify any issues that may arise.

GoFleet is Your Eyes in The Sky

How it Works

Keeping up with the latest in technology, we use a military grade Smartone LP powered by a AA Lithium Battery pack to keep conntected to the satellite network. This allows our GPS units to perform under the toughest conditions so your fleet and assets can operate almost anywhere. The smartone unit can still operate in temperatures as low as -40° to as high as +85°. The system will even send you alerts when the battery levels are low. You can sync as well with cell phone tracking or our fleet tracking so you can integrate all of your systems together.

 

The Power of Data in Satellite Asset Management

Data collected from our satellite fleet tracking system is vital to reducing costs by damages, or delays in transit. Knowing exactly where all of your assets are in the field covers you and your fleet from errors and track performance long term. Identifying choke points in your processes or knowing when an asset has been idle for too long can help add to your bottom line.

Let GoFleet’s system help you!

Get pole to pole, round the globe coverage and reliable intelligence with GoFleet’s live satellite tracking system. Our support team is eager to answer your questions and help you get the most value out of our systems. Contact us for more information and start saving.

What to Look for When Switching ELD / Telematics Providers

Posted on | by Victoria Gole

Switching from one ELD or telematics provider to another is not the easiest process. However, if you are having issues with your current provider, sticking with them simply because you are worried about making the jump isn’t good either. Once you’ve reached a decision, it’s important to ask the right questions to reduce the pain of switching and prevent any surprises. In this blog we will go over best practices when transitioning from one provider to another.

Investing in telematics for your fleet can be a significant undertaking. Before the final decision is made regarding which telematics provider to choose, there are usually countless demos, meetings, negotiations, and approvals. Once the vendor is chosen, there are then a new set of tasks that need to begin: planning out a telematics strategy, ELD implementation, and most importantly – measuring results.

Why Make the Switch

Almost all customers who implement telematics goes through a similar process. For some, it’s smooth sailing, unfortunately for others, it can be a little more complex. Regardless of how the process goes, customers often stay with their existing telematics provider for a variety of reasons:

  • Long-Term Contracts
  • Comfort Level
  • Capital Expenditures for Hardware
  • Back-End Integration

With that being said, sometimes there are compelling reasons why fleets decide a change is necessary – even if it requires a little extra work. The decision to change providers is normally sparked by a few reasons: ongoing hardware costs, reliability, technology, security, or monthly fees.

When vetting out potential partners it’s crucial to take several factors into consideration to make the best decision. The top four criteria to evaluate are: technology, access to data, partnerships with third-party partners, and security.

Evaluating ELD Providers: What to Look For

From a technological perspective, changing telematics hardware and software is often one of the most difficult pills to swallow. Significant investment was already made obtaining the devices, installing and maintaining the devices, and the education internally on how to use the system. Switching from one provider to another requires removing the old devices, installing now ones, and retraining your staff on how to use the new system.

No telematics company can eliminate all the pain of switching providers – however, it’s important to choose someone who is willing to work with you to reduce this pain as much as possible.
Telematics companies today receive data from the devices they sold to the end user. Some of these devices are proprietary and only specific to the provider who sold them. Some other devices are off-the-shelf meaning they are capable of sending data to other sources other than the initial telematics providers software platform.

1. Third-Party Device Integration Speeds Up the Transition Process

Make sure to ask providers about third-party integration (meaning the ability to pull data from a third-party telematics device into their system). With this, customers will often be able to use their existing telematic hardware as they move to a new software solution. With third-party integration, the telematics provider is able to gather key data points from many different hardware platforms.

Examples of data gathered from telematics and third-party device integration:

  • Longitute
  • Latitude
  • Date / Time
  • Ignition Status (on/off)
  • Speed
  • Auxillary Relay Status for up-to 8 Relays
  • Device Data
  • Engine / Diagnostic Data

Even more data:

  • Tow Detection
  • Low Battery
  • Battery Voltage
  • Starter Tamper
  • Power Tamper
  • Trip Count
  • Temperature
  • GSM Signal Strength
  • Loaded Voltage
  • Battery Level
  • Successful Uploads
  • GPS Fix Attempts
  • Failed Uploads
  • GPS on Time

This feature allows fleets to transition immediately to the new provider’s system without high costs and confusion. Then over time, if the existing devices fail or new vehicles are purchased, updated hardware from their new provider can be purchased.

This will also allow your internal staff to transition to a single software interface right away – avoiding having to utilize two different systems at the same time.

switch-eld-telematics-providers

2. Third-Party Software Partners

The ability to share your data with third-party vendors is critical for the majority of fleets. It could be a maintenance system, a TMS provider, a remote diagnostic system, IFTA reporting system, and the list goes on.

It’s important your new provider understands that all businesses are unique, meaning different integrations are ideal for different businesses. Many providers simply don’t offer these integrations or only provide their customers with in-house packages. Regardless of your existing platform, make sure your new platform has the necessary integrations to optimize your business.

Some telematics companies are moving toward an add-on based approach where customers are able to easily see what companies are integrated and additional information on the vendor. Many think this is the best approach; customers have the option to utilize the telematics providers software plus the third-party vendors to truly optimize their business and accomplish their goals.

Your new partner should have a well-rounded partner network offering benefits to everyone: the provider, the partners, and most importantly, the end customer.

3. Access to the Data

Unfortunately, many telematics providers charge a substantial amount for end users to access their data via APIs, or even worse, prevents them from accessing it all together. To avoid these issues with your future provider be sure to check out their API access and any limitations.

Expandability is a must. Ask for a copy of their Software Developer Kit (SDK). This will explain how you are able to pull raw data from your telematics system in order to be utilized in third party systems. Even if you do not see a need for it today – it’s a good option to have as your business continues to evolve and your needs may change.

4. Security

When shopping around many people forget to ask about security. How does your potential provider handle the security of the hardware? The transmission of data? And the data stored at the server? Simply ask for the provider to give you a copy of their security documentation to review to make sure you will be protected.

As technology continues to change at a rapid pace, asking the hard questions today can save you significant pain in the future.

Interesting about what’s best ELD Provider for you and your business in the long run? Click here to find out.

Check out our comprehesive guide to Canadian ELD Mandate 2019

Original Article:

Making the Jump: Switching ELD Providers by: Scott Sutarik, Business Development, OEM Sales Manager at Geotab

Waste Management Solutions Optimize Routes & Increase Safety

Posted on | by Victoria Gole

Waste Management is an area that is ripe for improvement through telematics. Garbage trucks run similar routes day after day, and any time that can be shaved off the route is saving the company money. It’s not like a bus route that must keep to a schedule. We offer a comprehensive telematics package that can drastically improve your waste management operations.

A Complete System

Our Waste Management Solutions offer several components that when combined, provide the biggest benefits. The heart of our waste management solutions is our GO7 device, the most popular telematics device in the world. It fits in the palm of your hand and easily connects to most vehicles, allowing it to collect GPS data plus information from the engine and other onboard sensors. This data is all relayed back to fleet managers through a variety of methods and with the latest encryption technology.

Another key piece of technology is a packer control monitoring sensor. This device automatically tracks how full a vehicle’s storage is, allowing a fleet manager to adjust plans as necessary. Next comes ZenduCam, with a driver bookmark feature that provides a view into the receptacle of the truck. Finally, complete waste management systems incorporate “arms up” sensors to record whenever a load is lifted and bin tag beacons to keep track of each deployed bin.

Data For Managers and Customers

These devices allow fleet managers to scrutinize the time spent in each step of the process. This includes visibility into how long each stop takes. Fleet managers may notice that certain stops take a long time to complete and they may need to take steps to improve accessibility to trash receptacles at those sites. Power take off diagnostics allow fleet managers to see the frequency and duration of each waste bin lift. Data can also be provided back to customers. Most notably, our comprehensive waste management solutions allow fleet managers to provide verifiable proof of service to their customers. The packer control monitor also provides some visibility into how much waste is coming from a particular route or location.

Limitless Additional Features

If you choose our waste management solutions, you also have the option to add numerous additional features. For example, we can pair your system with fuel card integration that tracks how much fuel is going into the vehicle. Fuel transactions can be compared with other data such as route planning and idle times to minimize fuel costs. We have a comprehensive route dispatching system that is delivered via one of the latest Garmin GPS systems. These can provide turn-by-turn assistance, hours of service tracking, and personalized messages to drivers. Our systems can also monitor and improve driver safety with long-term driver reports that can be used to reward good drivers and redirect those that need improvement. Our GO7 device provides immediate, in-vehicle feedback to drivers. For example, drivers can be given an audible warning for speeding, revving the engine, swerving, cornering, harsh braking, and much more.

 

Learn More About Our Waste Management Solutions

Contact Us for a Quote