Telematics in dangerous sectors

How Telematics Comes Into Play In Dangerous Sectors

In any industry, workplace safety is of critical importance. Industries where contract workers are hired by authoritative management corporations to complete tasks in dangerous sectors, often find themselves looking at how they can improve safety measures.

As many tasks in these fields require the use of heavy machinery or the movement of large and hazardous items – many are looking at how telematics advancements can help.

 

Hiring In Dangerous Sectors

To fully understand the need to implement safety measures via telematics, the hiring process must be understood in dangerous sectors such as construction, transportation, forestry or logging and even mining and oil. In these industries, businesses often outsource work by hiring contractors rather than hire full or part-time workers. There are number of reasons why:

 

Productivity and Finances 

Often in these dangerous sectors, this type of work is seasonal. This means that workers are only required at certain times of the year. Corporations prefer the flexibility of outsourcing work, so they do not have to deal with the administrative challenges of constantly having to layoff workers at the end of each busy season.

Corporations understand the massive financial benefits of outsourcing to contractors. Operations managers discovered that by hiring seasonally, they can perform cost comparisons in terms of productivity and pay for all workers.

They are able to perform such comparisons during the season to monitor and re-hire the best-performing contractors. As a result, corporations can maximize their productivity and revenues, allowing them to remain competitive in an aggressive marketplace.

 

Reduced Liability  

By outsourcing work and hiring seasonal contractors, many corporations also find that they can improve their liability risk. This enables their business to be more focused on supplying the proper safety requirements, while the actual need to carry out safe work practices are shifted to a  constructor or general contractor who undertakes ownership of the project.

It is important to highlight that corporations will be required to ensure safety in the means of: (i) ensuring proper training is available; (ii) all workers and supervisors are properly trained on safety policies or precautions; (iii) have the appropriate safety tools; or (iv) the proper equipment and safety environment to protect the workers.

This means that the constructor is responsible for ensuring that all workers on site are complying with safety policies, procedures and obligations – or inadvertent liability.

 

Risk Evaluation and Assessment: Onsite and Offsite 

In sectors where authoritative management governs worksites, the concern of safety does not end there. There are risks when workers are moving supplies or travelling between sites. When risk is evident in numerous locations at varying times, the need to collect and analyze data to evaluate risk becomes even more critical. 

 

Onsite Risk

Onsite risks are typically limited to the immediate actions of contractors. Often this refers to the knowledge of training and precautionary measures taken by workers while completing tasks. For example, knowing how to safely harvest timber and load lumber into the flatbed of a truck with the use of heavy machinery. When proper training and undamaged tools or equipment is utilized, the onsite risk is significantly lowered.

 

Offsite Risk

In comparison, offsite risks are factored-in to the immediate actions of contractors – as well as their working environment. As much as offsite risks arise when goods are being transported, contractors must be attentive to their surroundings. A wide range of unpredictable incidents can happen at any job site – including injury, road clean up and even lost resources.

A business can mitigate the risks by having pre-trip checks on the vehicle or implementing tools to ensure that strict safety protocols are being followed.

 

How Authoritative Management Can Reduce Risks

To properly reduce risk and liability concerns, fleets in these dangerous sectors must investigate risks and assess danger in the field. To better understand current initiatives and procedures, companies must evaluate key historical safety indicators – which will shed light on how efforts may need to change.   

In order to fully understand your current KPIs and solutions framework, a telematics assessment should be performed. It’s important to note that while solutions may have several advantages, it is critical to understand how the solution will specifically target safety.

There are three options that can be implemented in industries that are dangerous or hazardous for its workers.

 

1 Sensorizing Your Fleet 

Installing sensors throughout your fleet can minimize risk as the devices can act as a safety precaution. Since the technology transmits various data internally, many corporations have found sensors to be useful for the following: displaying real-time GPS location, displaying alerts or notifications and confirming weight or load requirements.

When sensors are installed onto equipment or vehicles, teams can know the exact movement of the asset it is attached to, in addition to certain compliance requirements that may need to be met – such as weight or load. However, one important use to highlight is the alert system for trip inspections, as the sensor can convey whether certain safety precautions are faulty. This means that unsecure lids or caps, loose straps, completed walk around checks or even whether a contractor has the proper training on file to use certain equipment can be detected. 

 

2 Increased Visibility With Cameras 

Cameras can be installed throughout fleets to monitor the use and performance of vehicles and heavy equipment. Not only can this record the events in view of the device, such as general employee safety on site, but it detects whether contractors are using the equipment properly while moving between two points.

The most important feature of using the cameras, however, is to perform incident reviews when there is an accident, reported issue or complaint of delay. By having footage readily available, site managers are able to review what happened rather than rely on worker or civilian recollection. Meaning proper actions like additional training, suspension, or understanding of liability and fault can happen. 

 

3 Safety Scoring And Training Integrations 

As previously mentioned, cameras can be used to help shed light on more training opportunities. Specifically, equipment use via engine monitoring and camera surveillance can be used to determine safety scores for each worker. This allows for performance ratings to be completed and even allows for training or site suspension to be assigned based on the person’s skills or knowledge of procedures.

 

Use Case: Forestry and Logging 

To ensure safety in a high-risk sector like forestry, many authoritative corporations are implementing telematics solutions throughout their operations. Such telematics solutions include the three previously discussed tools: sensors, cameras and scoring or training systems. 

By sensorizing fleets, corporations in logging are able to ensure that certain actions are always taken and even set up alerts to notify workers when certain actions were not taken. This is specific to the loading process on a logging site when lumber is placed on flatbed trucks to move it to the millsite. Since these vehicles are moving thousands of pounds of lumber, if straps are not secure, cargo can find its way off the vehicle while on route. If this happens, regardless of whether it is on public or private roadways, death and injury of a bystander becomes a real concern. 

Fleets that install cameras on vehicles and heavy machinery find that they can better monitor the behaviour of employees – focusing on whether individuals are acting safely by following procedures. This enables companies to flag safety concerns. Such concerns include insecure loads being dispatched or contractors forgoing pre-trip checks. 

Cameras are also useful when offsite vehicles can sometimes be involved in accidents involving civilians, such as accidents with other vehicles or dangerous driving. Verifying what really transpired by reviewing the driver footage can shed light as to what truly happened and who was at fault. It can also provide a resolution framework as incidents are documented and structural changes are made to rectify them

Lastly, all of the information collected on employee behaviour can be reviewed and submitted into a scoring system. Meaning managers can see who is following safety protocols and who may need additional training.

To learn more about how telematics is being used right now, check out our recent success story that features Forest Trotter by clicking here.

 

Dangerous Driving

Why A False Sense Of Security May Put Fleets At Risk For Dangerous Driving

The COVID-19 pandemic is having a drastic impact on people’s everyday life and businesses’ operations. Because of the “shelter-in-place” order and travel restrictions imposed by the government, the traffic volumes in cities across North America have dropped dramatically. 

Although many people expect that emptier roads translate to safer driving environments, the data suggests that is not the case. 

Statistics show that our roads have become more deadly since the beginning of the pandemic. In the United States, the fatality rate per mile driven went up by 14% compared to the same period last year. For commercial fleets, the mileage driven by commercial vehicles has declined by 20% since the pandemic; however, the amount of miles driven over the posted speed limit has increased by 17%, and the harsh cornering event has also increased by 15%

A psychological belief called a false sense of security might explain why we see a surprise growth of careless and reckless driving behaviours during the pandemic. We will also explore options and solutions to crack down dangerous driving behaviours and enhance overall fleet operation safety.

 

Why Do We See an Increase In Dangerous Driving Behaviours?

If something gives you a false sense of security, it makes you believe that you are safe when you are not. That’s exactly what happened to roads during the pandemic. The emptier roads and reduced traffic prompted drivers to feel safer, resulting in increasing speeding and reckless driving activities. Drivers also carried the view that there will be fewer pedestrians and cyclists on the roads during the pandemic, so they believed that cars would get more road space, leading them to commit dangerous driving behaviours, such as failing to stop at stop signs. 

 

Psychological Impact

The pandemic could be stressful, as it can cause fear, panic, anxiety in many people. This often leads to increased alcohol and drug consumption, contributing to increased aggressive driving behaviours on the roads. Commercial fleet drivers often experienced greater stress because of the increasing workloads caused by the growth of cargo transport and delivery activities during the pandemic. 

Many businesses are operating a reduced fleet because of drivers’ absences due to isolation and sickness. That forces rest of the on-duty drivers to take additional tasks to cover the reduced workforces. Some might choose to commit dangerous behaviours such as speeding to finish all the tasks within business hours. The rise of risky behaviours during these times may put all road users in danger and lead to serious accidents resulting in injuries or deaths and unnecessary costs to businesses. 

 

Impact Of Distracted Driving 

Distracted driving has often been described as one of the biggest challenges for modern drivers. Almost 80% of road accidents have seen distracted driving as a contributing factor. Hands-free devices have become a popular tool among fleet drivers, as many believe it will reduce the risks of taking a call during driving. However, even drivers’ hands remain on the steering wheel while taking a call through hands-free devices, their mind and concentration might be distracted by talking. This creates a hidden risk and may negatively impact the drivers’ response time to an unexpected road situation. 

 

Impact Of Reduced Training

The reduced amount of face-to-face fleet safety training might be another reason why some drivers become less vigilant during driving. Routine safety training is an essential pillar of establishing and maintaining a strong and positive workplace safety culture. Many businesses and workplaces have decided to postpone or reduce these kinds of face-to-face safety training programs due to the growing concerns of virus transmission during personal interactions. Lack of road safety education sessions during the pandemic has let drivers guard down, and some chose to carry out aggressive driving behaviours on the roads. 

 

Deadly Consequences Of Careless Driving

Dangerous driving and failing to obey road signs put the safety of all road users at risk. It could lead to severe consequences, such as fatal accidents and unintentional injuries. Drivers and businesses might face huge fines, penalties, or lawsuits if they are involved in road accidents and collisions. Depending on the severity of the accidents, drivers might be charged for dangerous driving and received license suspensions and a criminal record. Businesses might also bear unnecessary costs and expenses in recovering assets damage, paying for additional maintenance costs, suffering increased insurance premiums. 

The social costs and damages made to brand reputation are two factors that often are neglected when evaluating the cost of a road accident. Any injuries or deaths resulting from the road accident place additional expenses and burdens on the local healthcare system, transportation networks, and legal system. 

For individuals, loss of life and life quality, loss of output due to temporary incapacitation should also be quantified in monetary values when calculating accidents’ costs. Accidents could also severely harm the brand’s reputation in the industry and have a long-term adverse impact on the businesses’ operations, revenues, and financial stability. Businesses need a spotless fleet safety record to win customers’ trust and differentiate themselves – so maintaining a high fleet safety standard is a “must” for fleets of any size. 

 

Technologies That Can Make A Difference In Fleet Safety Management

The rising level of careless driving behaviours among fleet drivers during the pandemic has raised the alarm for fleet managers and safety managers. A growing number of fleet managers are eyeing telematics solutions to safeguard the fleet’s operations. Telematics solutions offer a complete safety package utilizing various technologies, including sensing, tracking, and recording technologies, to provide preventive measures that protect workers and assets safety. 

 

Driver Distraction Cameras: Keep Your Drivers Focused 

Driver distraction cameras have become very useful and cost-effective telematics tools adopted by businesses to crack down distracted driving among drivers. These cameras utilizes artificial intelligence and facial recognition technology to detect if drivers have been distracted. By tracking and analyzing drivers’ eyes, face, mouth, and head movement, the system can tell whether drivers’ attention remains focused on the road. An audible alert will be sent out to warn drivers if it notices any forms of distracted driving. The alert will also trigger the video camera recording, so fleet managers can later review footage and learn what happened on the roads. 

Not only can driver distraction cameras address distracted driving, the device also helps to detect driver fatigue. When the camera detects that the driver’s eyes blink too slow or their head starts to lower down, it will trigger an audible alert to warn drivers. The camera works in all kinds of complex environments, including dark settings, offering ultimate protection to drivers, no matter day or night. The hassle-free device installation process means that fleet managers can immediately see a reduction in driving distraction after the implementation. 

 

Online Scoring and Training Platforms: Powerful Data Collection and Performance Monitoring With All The Information You Need

To further quantify drivers’ performance and give fleet managers a better overview of drivers’ driving behaviours, online scoring and training platforms like ZenduLearn and ZenScore are leveraged. ZenduLearn is an online training solution which allows for digital training classes to be assigned to drivers, ensuring that social distance requirements are kept. 

ZenScore is a highly interactive dashboard and driver scoring system that offers a comprehensive and highly customizable overview of the fleet’s status, performance, and safety. One of the top features is giving fleet managers the ability to assess drivers’ performance and driving behaviours. Even allowing managers to assign new courses to improve skills by also leveraging ZenduLearn. ZenScore is used by giving every driver a safety score based on their previous trip performance. Through evaluating these scores, fleet managers can quickly identify high-risk drivers that often commit dangerous driving behaviours, such as harsh braking, speeding, hard acceleration, and hard cornering. 

Fleet managers or safety managers can then develop appropriate training sessions to coach these high-risk drivers and correct their driving habits. Fleet managers can also reward drivers who receive a high safety score and create safety driving contests to motivate the rest of the drivers to develop and practice good driving habits. 

 

360 Telematics Integration Designed For Safety

You might now be wondering how we generate these drivers’ safety scores. These scores are calculated based on several important metrics measured by other vehicles onboard sensors and tracking devices. The Geotab GO9 is a next-generation fleet tracking device that can detect speeding and HOS (Hours of Service) violations. The high connectivity of telematics products enables the system to record a speeding or violations, which will then be automatically synchronized and reflected on the ZenScore dashboard. The seamless integration and connection between telematics devices powered by IoT (Internet of Things) have made all these things possible at the backstage automatically with no additional human work needed. 

At GoFleet, we offered a complete fleet safety package that is highly customizable to fit your businesses’ core needs and give you the information you value the most. Road safety should not be overlooked on any occasion. Though the pandemic has created great uncertainty for any business operations, fleet managers and drivers should continue to remain on high alert and practice the highest safety standard across the operations. 

A false sense of security can undermine the entire fleet’s safety and other road users’ safety. Investing in an extra layer of safety protection could significantly elevate your fleet’s overall safety standards and protect drivers and your valuable assets. Telematics is the leading solution that could transform and digitalize safety management at businesses and fleets of any size. Contact us to speak with an industry-specific consultant who knows exactly how to customize telematic solutions to elevate your fleet’s safety record.

Measure Fleet Standards with Exception Reporting

Generate reports based on Exception Rules

Understanding where and when an issue arises with your vehicle can be made simple by creating rules within your solution. Fleet managers are capable of setting specific fleet standards (rules) within the database, these standards can then act as a benchmark to effectively manage and improve on road driver behaviours. Therefore, when a vehicle event occurs around the rule set, an exception is recorded which can then optionally notify one or more people, alert the responsible driver in their vehicle, or easily log the event in your account.

Our solution offers a robust suite of built in exception rules separated into easy to understand categories. In addition to these, you can create an unlimited number of custom rules which combine different various conditions to suit your needs.

The types of built in exceptions offered are available in three categories:

Safety:
Enables fleet wide safety, driver safety, and changes to driver behavior which increases accident risk such as harsh braking, seat belt use, speed violations, accident detection and more.

Productivity:
Driver measurements related to time spent performing specific actions such as excessive idling, late arrivals, early departures and more.

Fleet:
Responsive vehicle monitoring Engine issues, battery drain, tracking device tamper detection and more.

Generating Exception Reports

Exception rules can also be accessed within the database by running reports at any time to review the history of exceptions and to understand the trending behaviors of your drivers. In other words a report based solely on speeding can be generated if requested by management within a specific time period. This report will contain information of the incident, the time period and the date of the incident.

The importance of generating such reports are limitless. It can act a benchmark for decision making, help understand how your drivers are performing through data analysis and implement strategies using numbers gained from the report. As drivers often do not see the expenditure side of running a business causing them to make hasty decisions while on the road. Therefore, the whole idea of setting rules within the solution identify who those drivers are and what what hasty decisions are being made.

Exception Reporting

Along with the default reports already available, advanced reports containing more information can be downloaded. Downloading an Excel file allows for the most flexibility in analyzing the data, while PDF files are most portable. These reports also contain more information as displayed and can help fleet managers review data/driver behaviours based on such rules.

For more information on the important features of GPS fleet tracking, and how it could help your business save thousands of dollars, contact one of our highly trained fleet consultants today!

1-888-998-1122 | [email protected]

Dangerous Driving

Why Now Is The Time For Your Businesses To Embrace Vision Zero

Vision Zero is a bold move that intended to eliminate traffic-related fatalities and severe injuries and improve the safety of streets for users of all transport modes through a data-driven smart approach. Municipalities and cities across the world have accepted the challenge of working towards this ambitious target. The government took the initiative of improving road safety to protect motorists and pedestrians, with business and private fleet managers being adhering to strict safety protocols.

Poor management and supervision could result in drivers committing dangerous driving behaviours. This jeopardizes everyone’s safety on the roads and increases businesses’ risks to spend unnecessary costs to resolve incidents. As a result, companies and fleet managers face increasing stress and pressure on improving fleet safety and enforcing fleet safety policies. By using the right telematics products and tools, businesses can help build a sound fleet safety system, reduce operating costs, and foster a positive safety culture within the companies. 

 

Why You Should Get on Board With The Idea Of Vision Zero?

In 2018, Canada recorded 1,922 motor vehicle fatalities and 9,494 serious injuries. Vision Zero declares the idea of “no loss of life is acceptable” on our streets and roads. Companies bare huge financial risks if one of their vehicles get involved in traffic accidents, especially when a fatality or severe injury occurs. 

Hefty fines, monetary compensations, insurance bills, and vehicle maintenance bills drastically undercut the bottom line and effect operational and financial stability of businesses. To mitigate financial losses resulting from road incidents, a small investment in telematics solutions could help bolster businesses in the long term from multiple fronts. 

Establishing good and trackable fleet safety records not only prepares businesses for possible safety inspections, it ensures they meet regulatory compliance. By having good safety records, businesses are in a better position to win future customers and gain valuable industry partners. Demonstrating clear and well-organized fleet safety records to prospective customers strengthen a companies’ case that is highly reliable and pays attention-to-detail. This is especially crucial in transporting high-value, fragile, time-sensitive, or temperature-controlled shipments.

The Vision Zero initiative put a much-needed focus on using data to identify safety risks and power solutions. In preparing your businesses for the future, a smart data-driven cloud database is a must-have to manage all your fleet data, historical trips, and safety information. 

A cloud database has the capability of storing all vehicle movement data, recording footage, and maintenance history – which can be easily assessed and reviewed from anywhere. Adopting cloud-based technology and data management system eliminates the need to spend extra costs managing multiple different transportation and asset management systems. 

The completed and integrated data management solutions also remove the hassle of printing paperwork and finding physical space to store all the paperwork. From a broader perspective, the data-driven approach contributes to constructing an open-data platform that supports the Smart City initiative. Without any additional work, the data collected from your fleet activities help shape a safer community for all without compromising your data safety and privacy. Telematics solutions and technologies are the only possible way to power all these activities with minimal resources required.

 

How To Make Easy Commitment To Telematics Safety Products?

Since the start of the COVID-19 pandemic, many industries have taken a huge hit both in operations and finance perspectives. Businesses and companies are becoming more vigilant and careful in monitoring companies’ expenditures. Businesses and fleet managers may hold doubts as to whether it’s necessary to invest in telematics safety solutions. 

There are concerns about whether there are enough improvements to justify investing in telematics. Rest assured that we know and understand your concerns deeply, and we have an incredibly talented and knowledgeable team that will help you find out which solutions suit your fleet the best. 

Our personalized consulting service will help you identify the safety risks hidden in your fleet operations, create an individualized plan to mitigate risks, offer diverse financing options, and provide you full support in device installation, training, maintenance, and customer support stages. 

We know the best way for you to fully understand our products and solutions is to give you the opportunities to see them for yourself. That’s why you have the chance to test our devices and solution within a small size of your fleet. We offer a variety of tools to help you monitor, measure, and quantify performance and improvement. From there, you can fully evaluate the products and make informed and data-driven decisions that suit your business needs. 

The government is offering a variety of financial incentives, funding and subsidies programs to promote Vision Zero. They are committed to giving confidence and assurances in making smart decisions for everyone in our community. 

 

Monitoring Your Fleet

We do not only offer one product but offer an integrated safety solution package that can be customized to your liking and needs. Many roadway incidents were caused by vehicles’ skidding and hydroplaning which had low tire pressure. 

Advanced tire pressure sensors provide accurate, reliable real-time monitoring of tire pressures and temperatures. It will send drivers and fleet managers visual and audible alerts if the system detects dangerously low-pressure situations. 

The system is well-integrated with the Geotab platform and other GoFleet products to provide an integrated fleet management solution to businesses. With full visibility to tire health, auto-generated long-term tire performance reports, maintenance reminders and warnings, the system will help reduce maintenance costs, extend tire life and, most importantly, protect your drivers and other road users. 

 

Eliminating Distracted Driving And Driver Fatigue

In Ontario, deaths from collisions caused by distracted driving have doubled since 2000. Distracted driving will not only put everyone in danger but also costs your business money and reputation. Many business owners and fleet managers faced the difficulties of tracking and monitoring drivers’ driving behaviours during their shifts. 

The driver distraction camera serves as a perfect solution to protect your fleet from distracted driving. It features facial recognition technology that can detect when the drivers are distracted or if they are tired. An audible alarm will sound to alert drivers and trigger video recording, so fleet managers can always check back footages later to educate and improve the driver’s training program. Being an effective tool in combating distracted driving and driver fatigue, the driver distraction camera is easy and quick to install and implement, which means businesses can instantly see a noticeable fleet safety improvement. 

 

 

Protecting Drivers and Your Assets From Collision 

Even the most well-trained drivers could sometimes make mistakes in daily driving, and that’s why it’s necessary to invest in technologies that can make a big difference at the most critical moment. Mobileye is an integrated advanced collision avoidance system that can protect drivers if a threat is detected. The system will provide a visual and audible warning seconds prior to the collision. Providing drivers with more reaction time can dramatically reduce crashes and improve fleet safety record. The device uses sensing technology to recognize vehicles, pedestrians, and cyclists around the vehicles, and it’s often called the driver’s “third eye.” 

Forward Collision Warnings

The lane detection system warns drivers when they are drifting out of their lane or getting too close to nearby vehicles. Most impressively, the system works on any occasion, both day and night, and even during the fierce winter in Canada. After installation, customers will expect to see a significant improvement in driver’s driving behaviours and safety culture in the fleet. Businesses will see a decrease in collisions and accidents, which saves businesses from paying hefty fines, compensations, and insurance premiums. 

 

Encouraging Safe Driving Habits

In addition to providing immediate safety protection to the drivers, focusing on the long-term safety improvement within the fleet is equally essential. ZenScore is an interactive driver scoring system that puts quantifying measurement on driver’s performance and driving behaviours. It records unsafe driving habits performed by drivers and assigns a score to each driver. 

Fleet managers could use the results to incentivize drivers with good driving habits and coach high-risk drivers with additional training. Through rewarding drivers with good driving habits, businesses can encourage other drivers to follow good driving habits and improve employees’ morale. An overall positive safety culture within the fleet could help your workers stay safe, improve fuel usage efficiency, and reduce vehicle idling time. 

Businesses can’t afford to overlook safety as any fleet safety incidents could cause serious disruption to business operations and weaken businesses’ financial situations. Safety should always be the top priority, regardless of fleet size and industries. 

If you are looking for a little guidance or help on improving your fleet safety records and heading to the Vision Zero target, contact us today! With our industry-leading solutions and knowledgeable expert team, we are confident in taking your business to a safer and smarter future!

Operational Congestion at airport

Part II: The Solution To Operational Congestion – A Congestion Management Strategy

In Part I, we discussed how operational congestion is very costly and a major source of problems for businesses. If it is not addressed, it will starkly impact operation managers from a financial and productivity standpoint, and result in customer dissatisfaction.

In Part II, we will discuss how highly localized environments like airports must use a solutions-based management strategy to prevent congestion and work pauses/stoppages.

 

Why Data Collection Will Allow For A Better Understanding Of Operations

In order to solve the issue of congestion in any localized environment, it is critical for factors into what is causing the congestion to be broken down. After highlighting these factors, a complete review of the assets within the localized area must happen to better understand the need and intensity of the demand. A specific spotlight must be put on the time and dates of movement and the severity of the resulting congestion. When this is completed, only then can insight to what triggers congestion can be understood and addressed with a solution.

 

Airport Resource Management – Data Collection and Airport Congestion

When dealing with airport resource management and congestion, this framework can be easily applied. The factors that cause the congestion can be analyzed – focusing on when runway traffic happens, what assets are involved, what the travelling speed of the assets are and what the posted speed of the roads are, as well as the intensity of the congestion. 

Generally, it is found that when more flights are landing or departing, more assets are required to service the aircrafts. This results in a buildup of congestion and only recedes once servicing assets are in detention.

Once this information is known and is cross analyzed with the speed of the roads, mapping can be completed to show the correlation of the average speed – what time slow downs are happening – and understand where major congestion points are.

What can operation managers do with this information? The answer is to source and implement a proper congestion management strategy. 

 

Implementing A Congestion Management Strategy

When information regarding what assets are causing congestion or when slowdowns happen, a congestion management strategy can then be implemented. By leveraging a heat map, businesses can effectively display asset types, the average speed traveled, the time of day travel, and the calendar date traveled. This new stream of information can guide a new and more effective strategy. 

A best practice to minimize the impact of congestion during high-demand traffic is to strategically divert traffic through travel routes. This will result in less congestion as there are fewer assets who require the road. Oftentimes, this means using detour routes so they will not be required to travel through the same routes. This may require certain assets to be directed to take specific detour routes – either permanently or during traffic spikes. Although it may seem counter-intuitive for assets to be taking the “longer route,” these detour routes drastically reduce congestion and ensure that assets continue moving. 

To ensure success, policies and procedures must be enforced by the airport resource management strategy so employee behaviour changes during this strategic shift. Leveraging learning systems, like ZenduLearn, can help with this change, as staff are assigned new training modules that explain the new driving routes and the new congestion-reducing regulations. 

In fact, the GPS tracking solutions can be paired with the learning system to see whether drivers are following the new regulations and alert operations managers when a route infraction occurs. 

 

Reducing Congestion In Any Industry

Congestion happens in many industries. Whether it is distribution warehouses, construction sites or airports, not being able to locate or track the movement of assets can affect the bottom line of a business. 

Contact us today to learn more about how your business can benefit from a unique congestion management strategy and the solutions we recommend to help you see results.

Operational congestion occurs in highly localized environments such as airports

Part I: More People Are Affected By Operational Congestion Than You Think

The backlog of stationary assets can result in operational delays, lengthy completion of tasks and will add additional costs to projects. If we focus on the costs of congestion, one thing becomes clear – the ongoing costs are too much to bear for businesses. 

Below we discuss how congestion in business operations, where environments are highly localized, must be addressed to reduce operational losses. As well how this affects airport resource management. 

 

Where Congestion Is Not Yet Understood

When the general public thinks of congestion, they think of the travel delays between two points during high-demand times or peak hours. However, it is important to emphasis that congestion happens way more than you think and is not limited to the roads during rush hour.

Operational congestion occurs in highly localized environments such as airports and warehouse distribution hubs. These environments often have few routes available for transportation and there is limited data collected about the movement of assets. With few route options and limited data – congestion is bound to occur.

While some delays are inevitable in these environments, allowing it to continue for too long is too costly for businesses to ignore. If businesses focus on the costs of grid locking and backlogs, they will find that many resources are wasted as staff are unable to maintain a steady workflow. Such delays cause a ripple effect and can adversely affect customer relations – as customers become frustrated standing in long waiting lines.

In comparison, non-localized environments (what much of the public encounters when travelling on highways or city streets) have data sources available to help alleviate congestion. Sources like Google Maps has been implemented to collect, display and analyze congestion information on an ongoing basis and in real-time to the masses. 

In fact, this flow and analysis of information has inspired operation managers to be specific in how and where they want to reduce operational congestion in localized environments. 

 

Congestion In Airports

With thousands of assets moving daily – highly localized environments like airport grounds are a prime example of where congestion can be found. With constantly moving assets, airport operations have a goal to optimize flow of traffic, reduce gridlock and lower wait times of assets in detention. 

To properly stop asset detention, an entire framework of what congestion is in an airport environment must be understood by equipping assets with various telematics solutions. By using connected sensors to see how equipment is being used, as well as GPS tracking to note the location and speed of vehicles – businesses can gain proper visibility into operations. Doing so will allow for assets to remain in movement, shortening servicing turnaround time and as a result, increase revenue.

 

The Repercussions of Congestion In Airports And Airport Resource Management

Airports cannot afford to allow congestion to be ongoing. Not only does it cause for asset detention or the pause of asset movement, but it results in a myriad of issues: 

  • Overall fleet performance will drop as work is at a standstill 
  • Some operations are at risk for being charged for the waits
  • Heavy financial losses are experienced as employees are paid even if work cannot be performed – causing a potential spike in higher ticket prices
  • Resources are wasted when equipment or vehicles are idling 
  • Passengers suffer lengthy delays when travelling 
  • Attention to detail and safety decreases as staff rush to complete tasks to stay on time  

It’s important to note that these repercussions of operational congestion may seem specific to airports, but very similar issues can be noticed in other highly localized environments. Distribution hubs, for example, are seen to encounter very similar productivity, financial and consumer effects. 

 

Triggers of Congestion

Airports are highly localized as there are few roads that thousands of assets must utilize at predetermined speeds. Since there can be numerous assets such as refuelers, tugs and tractors, water trucks, passenger boarding steps and more servicing, each aircraft – from the second it lands to moments before it takes off – can contribute to congestion. 

The problem of congestion is compounded when aircrafts take off and land every few minutes – meaning that they must undergo routine aircraft maintenance by servicing crews. This causes longer than necessary turnaround times, especially during high-traffic and peak times. 

Part II: The Solution To Operational Congestion – A Congestion Management Strategy

Waste Disposal Fleets

The Responsibilities Of Waste Disposal Fleets That Can’t Be Overlooked

Waste removal fleets are under constant pressure. If they miss a day in their schedule, the fleet could face setbacks and flak for days after. To help reduce adverse outcomes, having 360 telematics solutions to minimize physical, business and environmental risks

 

A 360 Solution In Action For Waste Disposal Fleets

We’ll discuss the top three responsibilities that waste removal fleets have from the moment they are deployed. We’ll also see how 360 solutions that leverage GPS tracking via engine monitoring, sensors, online learning platforms, and smart camera systems can be used to help ensure that a waste disposal fleet is always meeting their responsibilities. 

waste disposal, waste management, telematics, technology

 

A Fleet’s Responsibility To The Environment: GPS Tracking And Sensors

Waste disposal fleets have a responsibility to reduce their environmental impact. In 1999, the Canadian Environmental Protection Act was put forward to prevent acts that lead to pollution and harm to the environment. Specifically, the act focuses on businesses and organizations remaining sustainable by reducing emissions and stopping improper disposal of waste. After this act was in place, waste management fleets felt the need to use telematics to reduce their fleet operation’s environmental footprint. Fleets used this new focus on the environment as an encouragement to implement GPS tracking and sensors to not only make routing more efficient but improve driver behaviour. 

For many private or business-based waste disposal companies, GPS tracking solutions proves useful when optimizing the routes driven based on the fill levels of waste bins. Doing this helps to ensure that businesses do not produce extra and unnecessary emissions. This is made possible by installing bin fill sensors on waste bins to monitor the content fill level. After installation, when the sensor detects a fill level over 80%, the bin is automatically placed on a route so it can be emptied. Time and resources are no longer wasted on emptying bins that aren’t full yet. Likewise, using bin fill sensors can significantly reduce litter resulting from overfilled bins. These sensors are often used in waste disposal bins in public places like parks or residential areas where it may be hard to visually monitor when a bin needs to be emptied.

For public or residential waste pickup services, GPS tracking solutions can also help correct bad driving behaviour. Need a clearer picture? Government vehicles can idle for up to 4 hours a day to result in up to 27 million gallons of excess fuel each year. By using a GPS tracking and engine monitoring system in a vehicle, the device can monitor the engine activity. The device can alert the driver when the vehicle is idling to correct their errors and stop unnecessary fuel wastage. When a solution like this is in place, idling can be reduced by up to 20% to lower greenhouse gas emissions and even help the fleet save fuel by reducing consumption. 

 

A Fleet’s Responsibility To Conducting Proper Driver Training: Smart Camera Systems 

Another responsibility that waste disposal fleets have addressed with telematics solutions is driver training. Specifically the implementation of dash and full-vehicle camera systems to monitor driver behaviour – or the responsibility to properly conduct driver training to maintain safety on roadways.

When used alone, camera solutions can monitor how well drivers absorb training. This applies to new hires who must absorb new material and veteran drivers who may develop bad driving habits over time. However, it should be noted that the main way that camera solutions have evolved is through the learning process. Specifically how previous footage of driving incidents can be used in future training material to teach drivers how to maneuver unique situations. 

Currently, camera systems are being used by fleets for safety training by visually showing drivers how to approach unique situations. For example, when pedestrians or cars are blocking curbside bins, videos of drivers properly encountering this in the past can be shown—essentially allowing previous drivers who are operating safely to be used as an example to fellow drivers.

For training, camera solutions work best when paired with an online training platform like ZenduLearn. ZenduLearn allows for managers to assign and track the training of all drivers easily. This ensures that they receive refresher courses on basic driving skills and that drivers receive specific training regarding the types of waste they are transporting or unique scenarios they may encounter. Depending on the nature of a waste removal fleet, a solution like this may become essential to quickly and efficiently educate new team members. 

ZenduLearn Train certificate

 

A Fleet’s Responsibility To Remain Accountable: Smart Camera System And Sensors

The third responsibility that waste disposal fleets have on the road is the responsibility of remaining accountable to driving events or incidents. Specifically driver accountability. While we previously discussed some aspects of maintaining accountability with camera solutions and training, this thought continues when fleets use the camera footage for driving incident reconstruction. A good example is reviewing footage to manage complaints or concerns, so appropriate actions such as additional training or driver suspension can happen.

When camera solutions are installed, the devices are able to capture everything that is happening within its view. Cameras on waste disposal fleets have a view of the driver, the front, sides, and rear of the vehicle. When these areas are recorded, any complaints about drivers on mobile devices or reckless driving can be later reviewed. In fact, these cameras help drivers protect themselves from false complaints from residents. Specifically, residential complaints of unemptied curbside waste bins that were blocked by a vehicle (making it unsafe to approach and service) as the driver can take a snapshot of the unsafe scenario.

In addition to helping fleets better service bins and maintain efficiency on routes, sensors can help fleets remain accountable. When sensors are placed on moving vehicle parts such as arms or packer panels, teams can know precisely when movable parts of the vehicle are in motion. So if there is a complaint about arms moving and causing damage to buildings, or packer panel doors not opening in time to cause garbage to become litter, the occurrence will be recorded.

When waste disposal teams take advantage of 360 telematics solutions, they are able to improve their service. When it comes to a fleet’s responsibility to the environment, training or remaining accountable, there is no room for shortcuts or errors. If you’re interested to learn more about a 360 solution that is unique to your business needs, contact us today to speak to one of our consultants. 

food transportation, cold chain custody, telematics, temperature monitoring

Food Transportation: Why Temperature Monitoring Should Not Be Overlooked

Given the current economic environment, many commercial transportation fleets can’t afford to have hiccups in their operations. When speaking about food transportation, this remains true as food products are at a higher risk of being rejected by receivers if they do not meet strict temperature requirements. As a result, more stress has been placed on enforcing food safety regulations and using the right telematics tools to reduce cargo losses of temperature-sensitive goods. 

Financial Implications of Temperature Sensitive Products 

Food transporters are at risk financially if they are unable to abide by strict temperature storage guidelines. In the past, when loads are found to not meet strict transporting guidelines, receivers may deem the products within the load unsafe and refuse to accept them. Meaning, if even one shipment in a 36-foot trailer gets transported at an improper temperature, businesses can lose up to $30,000

In an attempt to mitigate financial losses resulting from the improper transportation of temperature-sensitive goods, telematics technology is steadily gaining popularity.

 

Why Shipments Get Rejected

Regardless of how far a delivery is, transporters with subpar temperature monitoring systems may not meet specific temperature qualifications. When this happens, receivers may decide to reject the shipment, as previously mentioned. For example, if frozen goods are on the brink of thawing when they arrive, or if heat-sensitive dairy products are delivered warm, receivers could refuse to accept the load. Consumers are at risk of bacterial poisoning if these products are allowed to reach the store shelves.

 

Regulations to Ensure Safe Food Transportation 

To reduce the likelihood of spoiled products being sold to the public, in 2017, the FDA introduced the Food Safety Modernization Act (FSMA). The focus of the FSMA was to create a strict, standardized playbook. The regulations would prevent improperly documented and unsafe transportation of human and animal food products regardless of whether the products were in open or closed containers. 

 

According to the FSMA, individuals in food transportation must ensure the following: 

FSMA Deadling Approaching

  1. Vehicle trailers transporting food products must be pre-cooled to specific temperatures by shippers prior to the goods being loaded;
  2.  Cold-chain integrity must be maintained during the entire trip, and transporters must explain any temperature breaches along the way;
  3. For at least one year, shippers and transporters must record the last three shipments of trailers for each delivery.

With these rules in mind, it’s important to note that the FSMA did not mandate the use of telematics. However, it is easy to understand why telematics would make meeting compliance easier and more precise.

 

Initial Compliance Concerns 

When the Food Safety Modernization Act was introduced, many found that their fleets were at risk for not meeting requirements. This is because their drivers were relying on outdated and inaccurate temperature monitoring tools. Such systems typically only provided drivers with basic information about trailer temperatures as they did not use advanced telematics technology to see what the actual ambient air temperatures are. Older systems would only show temperature readings on in-cab displays of the blower output air temperature. These readings can be misleading as the device does not take into consideration the conveyor effect of cold and warm air variations caused by opened and closed doors. 

Temperature monitoring by samsara

 

What Consultants Recommend For Food Transportation Businesses 

With strict regulations in place, many businesses are finding that older processes related to reporting and temperature monitoring are no longer sufficient. Meaning more loads are at risk for being rejected and more businesses are at risk for not being able to provide proper cold chain custody reports. When speaking to industry consultants like GoFleet, food transporters are offered a 360 telematics solution that focuses on temperature monitoring, GPS location tracking, and digital reporting to ensure FSMA compliance. 

 

Temperature Monitoring and Maintaining Appropriate Trip Temperatures

Telematics temperature monitoring solutions are suggested for food transporters because smart systems can be utilized to monitor the indoor environments of trailers. They ensure that the temperature is correct and meets compliance. This is possible as solutions can be placed strategically throughout the trailer to continuously report on the temperature when the vehicle is in motion and even whether specific pre-cooling temperatures have successfully been met prior to loading. 

When discussing the capability of monitoring the ambient temperature of the trailer throughout the entire trip, solutions can notify when temperatures begin to change to unsafe levels. This is critical because the temperature can drastically change in just a short period.  When a trailer is loaded after pre-cooling requirements are met, the ambient temperature in a reefer can drop by 10 degrees within 5 minutes, depending on the outdoor weather conditions. 

Even after a drop in temperature after loading, some trailers could have a chance at re-cooling if the blower is able to distribute cold air without interruptions continuously. However, if there are frequent stops which require the trailer doors to open and close (introducing warm air), re-cooling the trailer to a safe temperature may never be possible. In cases like this, telematics systems could notify drivers that they will need to set aside time for the trailer to cool back down to the appropriate temperature before continuing their route. Forgoing this cooling break puts fleets at risk for not complying with FSMA requirements. 

When temperature monitoring technology is associated with a GPS tracking solution, teams can even collect temperature data and relate it to unique location points. Meaning, teams can see possible temperature changes with the distance traveled and stops made. This helps in predicting when cool-down stops may be necessary.

 

Digital Reporting to Keep Cold Chain Custody Reports For Investigations 

Digital reporting solutions are crucial to food transporters because of the reliability, accuracy, and easy storage benefits that comes with it. Specifically, telematics reporting solutions stop drivers from having to manually record temperature data. Instead, the solution does it automatically and even associates specific GPS locations to the report. Human error is reduced, and the necessary paperwork is always completed. In fact, when a GPS location is associated with a change in temperature, it can allow the fleet to confirm how much of the shipment was affected and whether any cargo can still be delivered. 

When discussing cold chain custody reports, digital reporting solutions automatically complete and keep temperature reports in a digital format. Meaning, if there is an investigation about a previous delivery, a fleet manager can easily pull the appropriate reports required from the cloud where they are stored. In fact, solutions like this can help reduce warehouse costs as physical storage locations will no longer be necessary as every report can be stored digitally on the cloud for infinite periods. 

Reefer temperature report

 

Food transporters can’t afford to overlook temperature monitoring any longer. If you’re interested to learn more about how you can ensure that your team is always remaining compliant when moving loads, contact our Compliance Specialists

Revisions To FMCSA Federal Hours Of Service Rules

In the recent weeks the trucking industry has been praised for being a key component to the economy. As it employs over seven million people and moves approximately 70% of the nation’s domestic freight, many have found that during an unprecedented time, it was truly an essential industry. With this being said, to help allow the commercial transportation to keep moving some modifications to regulations and rules have been made. 

 

Hours Of Service Modifications 

On May 14, 2020, the FMCSA announced that there would be upcoming changes to the Federal Hours of Service Rules for commercial driving. Such updates are expected to modernize the HOS regulations and provide the U.S. economy as well as American consumers an estimated $274 million in annualized savings. The revisions were previously discussed and reviewed by the FMCSA in August of 2019. Below are the four main revisions. 

  • Adjustments for the 30-minute break rule so safety and flexibility can improve
    • After 8 hours of consecutive driving, a driver is able to use their required break as being on-duty but not driving rather than being off-duty
  • Drivers will be able to split their required 10 hours off-duty into two periods (either an 8/2 split or 7/3 split) with a sleeper-berth exception 
    • Neither split will count against the driver’s 14 hour driving window 
  • The maximum window of when driving is permitted will be modified to extend by two hours
  • For certain commercial drivers, the short-haul exception will change by lengthening the drivers’ maximum on-duty period to 14 hours (from 12 hours) and extend the distance limit to 150 air miles (from 100 air miles)

 

It is important to note that the removal of a key point of the 30 minute to 3 hour pause to the work day from The Notice of Proposed Rulemaking (NPRM) is not part of the Final Rule.

These modifications will go into effect on September 29, 2020. 

For more information about these modifications and other news or regulations pertaining to the commercial transportation industry, visit: FMCSA’s Website

 

How The Commercial Transportation Industry Will Be Affected 

Since there is more focus to ensure that drivers are having adequate sleep and rest while they are on the road to reduce fatigue related road incidents, fleet managers can’t risk falling behind on ever-changing rules. When discussing these new changes, it’s important for commercial drivers to understand how their fleet technology may be impacted. 

 

Rulesets For Electronic Logging Devices 

For those using Geotab Drive ELD’s, Geotab has noted their commitment to following ANPRM and NPRM processes with Partners and associations. Meaning they are making relevant changes to the device rulesets in time for it to be used by the official effective date (September 29, 2020). As a long time partner of Geotab, we can ensure that our customers who use these devices have nothing to worry about and should keep their eyes open for further communication about device ruleset updates! 

 

Interested to learn more about how your fleet can better abide to strict regulations, save hundreds of dollars or even improve the driving conditions of your team? Contact us today! Regardless of your needs, we have consultants who specializes in every aspect of your fleet who can help! 

car crash

R2V Communication Increasing Vehicle Safety While Decreasing Accident Costs

Fleets around the world are researching how they can improve their operations. Recently, responder-to-vehicle (R2V) communication technology has been seen as a tool that can improve safety and visibility. In fact, many government fleets are looking at how R2V communication and telematics data can decrease accident costs by reducing the chance of civilian and first responder vehicle accidents by upwards of 90%

 

Using Telematics And R2V Communication To Boost Safety 

Responder-to-vehicle communication, or otherwise known as R2V communication, is a new technology that allows for first responder vehicles to communicate with other vehicles on the road. Emergency responders and other roadway fleets leverage this technology to drastically reduce collisions between civilian vehicles and first responders. Approximately 31,600 accidents involving fire vehicles and approximately 6,500 accidents involving ambulances were reported in the United States yearly between 2000-2009. Government fleets believe that brighter lights and louder sirens are no longer as effective as they once thought. Rather, new advancing technologies are proving themselves to be extremely useful. Specifically for warning civilian vehicles of the location of emergency responders to reduce collisions by boosting driver alertness and rerouting traffic. 

 

 

HAAS Alert Leveraging R2V Communication 

To successfully deploy digital alerting efforts, HAAS Alert leverages cellular-based data within their digital alerting service Safety Cloud®. By knowing when emergency vehicle lights are ‘on’ or ‘off’, as well as the real-time location of vehicles, Safety Cloud is able to send notifications to users within a specific geographic area or proximity. So, when a first responder vehicle or amber fleet vehicle is moving with their lights ‘on’ or are on scene with their lights ‘on’, the service will automatically relay that information it to nearby approaching drivers. HAAS Alert automatically hides emergency vehicle locations if their lights are ‘off’ while they are stationed at vehicle headquarters (such as a fire hall, police station or hospital) or are conducting system checks by toggling their visibility and setting them as blacklisted. When this information is recorded and known, the data can be provided to the public to increase overall safety and response times. 

haas_alert_dashboard

Digital Alerting With Telematics Data 

As mentioned previously, when telematics data about emergency vehicles and roadway fleets is collected, it can then be distributed to the public via smartphone apps or car dashboards. Waze for example is a GPS routing application that HAAS Alert has partnered with to help provide this information to the public to help increase safety and reduce collisions. By integrating with Waze, HAAS Alert can send alerts and notifications from their Safety Cloud to users of the app when they are in the geofence zone of a first responding vehicle or if they are travelling on the same route of an emergency vehicle. Meaning, not only can drivers redirect attention to the road to reduce the chance of a collision immediately, but civilian drivers can also be directed to take alternative routes. When this telematics data is public and is provided to drivers, civilians are more aware of the presence of emergency vehicles and are even directed to take alternative routes. Resulting in not only fewer resources being used by first responders (for example idling in traffic), but for faster arrivals and for fewer roadside accidents to occur. 

 

The ROI Of R2V Technology 

It may be clear on how R2V communication technology is beneficial for keeping drivers safe, but it’s important to also highlight the financial benefits that arise when using R2V technology like HAAS Alert’s Safety Cloud. When using technology like Safety Cloud, government fleets can expect to see not only fewer costs associated with driving incidents but improved tracking of their efforts. Firstly, with more attention directed to the real-time movement of first responding vehicles, civilian drivers are less likely to be involved in an accident with them. Meaning, there is almost an instant ROI as stopping even one accident from happening can save thousands of dollars in insurance fees, medical bills, and vehicle repairs. HAAS Alert also provides advanced reporting features through internal dashboards. So not only do fleet managers visually see all of their vehicles (whether they are responding to a scene or are stationed and waiting), but they can pull up historical reports to review arrival times, drivers alerted, time spent on-scene and more. 

When fleets need to move quickly and safely, innovative technology that focuses on connectivity and data sharing can’t be overlooked. If you’re interested in learning more about R2V communication technology and Safety Clouds that government fleets are using to their advantage, contact us today. Our consultants can provide you with detailed information about your industry and how telematics tools can help boost safety and even improve costs across the board.