When a jury awards a plaintiff payout in excess of $10 million, that payout is referred to as a “nuclear verdict”. If a member of your fleet has been involved in a vehicle incident that results in one of these verdicts, the results for your business could be catastrophic.
According to CNBC, the average amount for a lawsuit above $1 million involving a truck collision has increased nearly 1,000%,from $2.3 million to $22.3 million in the U.S. between 2010 to 2018. Nuclear verdicts are driving up insurance rates for fleets, and increasing associated costs for those trucking companies to insure them as a result. To absorb some of the costs, large operators are scaling back on insurance, putting them at greater risk if an accident were to occur. Unable to afford inflated deductibles or premiums, smaller fleets are folding altogether.
One major reason for nuclear verdicts arises from a disconnect between negligence and liability. Because large organizations with massive fleets are assumed to have more resources (i.e. more insurance), they are typically targeted for payouts, even if they’re not entirely at fault. For example, there are cases where a company can be identified as 10% negligent and still have to cover 100% of the financial liability.
Another reason for these excessive payouts includes an uptick in fatal accidents involving trucks. According to the National Safety Council, there was a 43% increase in deadly collisions involving large trucks between 2010 and 2019. The number of injuries associated with truck crashes rose that year to 160,000 (7%), the majority of which were occupants from other vehicles.
Assessing risk on the road has long been considered integral to the cost of doing business for every trucking organization. Fortunately, dash cameras not only help with safety initiatives in fleets, they also have a return on investment that can help fleets stay afloat amid mounting insurance concerns.
Dash cams and telematics
An increase in nuclear verdicts results in higher prices for liability insurance and reduced access to casualty or excess liability insurance, resulting in some carriers leaving that particular line of business and causing many in the trucking industry to worry about the potential impact a single loss could have on their bottom line.
This is where dash cams and telematics can be essential tools to help manage risk. In fact, these devices may one day become a requirement in order to get insurance for your fleet. Where once insurance companies only looked at claims regarding trucks, they will now start gathering data to get a holistic overview of driving behaviour, dash cam footage and a fleet’s hiring practices.
Many insurance companies look favourably on commercial vehicles with dash cams installed, and in some cases this small step can result in a reduction in insurance premiums. Furthermore, a dash cam will certainly protect a business from false insurance claims. Commercial dash cam footage is now widely accepted by most insurance companies as evidence to help speed up the claims process.
Prevent fraudulent insurance claims (i.e. “crash for cash”)
Protect your drivers and assets
Identify liable parties and exonerate your drivers
There are other ways that dash cams and telematics systems can improve an organization’s coffers, beyond insurance premiums. For one, dash cams not only tell a fleet manager what’s happening on the road, but what’s taking place inside the cabin. Is the driver sleeping? On his phone or otherwise distracted? Being alerted to risky driving behaviour helps you identify culpability while improving good driving habits in your fleet.
Dash cams can also help you reduce fuel consumption. Your telematics platform can trigger an alert if a vehicle is idling, for example, and can optimize driving routes to increase efficiency, shorten trips and save fuel. Regardless of your industry, dash cams and telematics help fleets and organizations streamline their processes from top to bottom line.
Conclusion
Telematics is becoming an industry-wide practice, one that can positively impact an organization’s return on investment. A knowledgeable insurance broker will educate your business on how to meet requirements and will help you secure insurance at the best possible price. Similarly, your GoFleet consultant will help you find a telematics solution that best uses dash cam technology to protect your business and your drivers. Contact us today for a free estimate and demonstration.
As a fleet manager, you’re aware that installing commercial AI dashcams will greatly improve your business; eliminating inefficiencies, reducing accidents and offering incentives for positive driving behaviours.
Why then, are many drivers resistant to, or in some cases outright rejecting, the implementation of dashcams? Back in March, a driver for Amazon tendered his notice after it was announced that the online retailer would be implementing AI dashcams in their delivery vehicles, citing the move was “both a privacy violation, and a breach of trust.”
Sadly, many drivers feel the same. Fleet managers are facing a large percentage of dissatisfied drivers, and even reporting scenarios where a driver will place a sticker over the camera lens to ensure their face can’t be tracked. There is a general perception that dashcams create an almost dystopian ecosystem of distrust, when in reality, the opposite is true. In this post, we discuss how to create messaging that overcomes the most common objections, so you too can foster goodwill among your drivers and create an environment of trust.
Safety vs. Surveillance
According to the American Trucking Association (ATA), trucks are only at fault about 26% of the time in the event of light vehicle/truck accidents, yet trucks get far more blame — closer to 80% to be exact. In this light, it is key to position dashcams to your drivers as an opportunity, rather than a hindrance, to performance and safety. AI dashcams can upload high-resolution video footage automatically and within minutes, allowing you to exonerate your drivers from false claims or no-fault incidents, bypass insurance claims and avoid costly payouts.
Rather than being perceived as “Big Brother”, you might position yourself as someone who is looking out for your drivers, someone who can protect and support the fleet in the event of a collision. Click here to see dashcam footage that could exonerate the driver.
Collisions are incredibly expensive (the average collision costs a company upwards of $91K) and can affect a drivers’ Compliance, Safety and Accountability (CSA) scores, as well as your bottom line. Having access to video evidence in real-time can save you money while protecting your drivers.
Coaching vs. Complaining
Coaching can tend to be reactive, the result of a ticket, accident or bad driving behaviours. AI dashcams can actually make coaching a proactive experience. With automatically-uploaded video footage, managers can coach drivers with accuracy, increasing accountability and consistent driving behaviour.
Because dashcams offer incident detection in real-time, drivers can adjust their driving with in-cab alerts and prevent accidents before they happen. The dashcam platform you select should provide safety workflows, online tools and efficiencies to keep you drivers safe and accountable.
Reward vs. Reproach
Did you know that a well-placed rewards program can help you retain drivers while incentivizing good driving habits? Do your drivers know? Efficient coaching should follow with robust incentives that will not only encourage your drivers to tolerate dashcams, but to actively engage with them.
According to the ATA, driver turnover was at 92% in 2020, and reported the cost of replacing a driver to average $12K. From digital driver safety scorecards to gift cards, gamifying your rewards program can help you lower turnover and associated hiring costs. Driver reward programs also bolster training, improve your fleet culture, and improve driver behaviour, morale and motivation.
The best safety incentive programs are merit-based systems that help develop better relationships between fleets and drivers. To best assign rewards and recognition, we recommend the following:
Develop goals
Start small. The basic goals of any rewards program is to improve fleet safety and increase revenue. Identify small goals to improve, such as adhering to schedules, avoiding idling, limiting phone use, following speed limits or reducing harsh braking. Make the steps digestible, realistic and attainable.
You should also ensure that there’s a way to measure and track behaviours over time, so as to reward your drivers consistently and fairly. Ideally, telematics data from your dashcams would provide the content required to measure these goals accurately. Incentivizing good driving is a process, so be sure to reward your drivers not only for continued excellence, but for continued improvement as well.
Communicate your expectations
Goals, rules and benefits should be clearly explained up front and reiterated consistently. A leaderboard (either digital or physical) or scorecard is a great way to show drivers where they are and what they need to do to reach the next level.
Get driver feedback
Transparency and engagement are key to any rewards program. Driver feedback connects your drivers to the business and creates an environment of trust. Don’t be afraid to ask them about their thoughts concerning your incentive program. Just as your drivers continue to improve, so too can your rewards program.
Use gamification
Gamification can improve driver behaviour and increase retention. Make safe driving fun and competitive while building team spirit and fostering a better safety culture by encouraging your drivers to play, compete and win!
The rewards themselves should be appropriate to your corporate ecosystem. Some organizations use a points system that can result in cash bonuses or gift cards, while others prefer flex hours or a physical item such as a plaque or pin to recognize safe driving behaviour. This would be a great opportunity to ask drivers for their input and find out what they would like to have as a reward.
Use positive feedback
Aside from cash bonuses and financial rewards, positive feedback and encouragement can be equally motivating. Make sure that your safety rewards platform includes a strong driver recognition program. This can be achieved through email newsletters, internal communications, certificates or a “Driver of the Month” program.
Dashcams present a unique opportunity for partnership between you and your drivers, offering transparency and accountability on both sides. The right telematics solution will provide accurate, real-time metrics by which you can weigh and evaluate performance while encouraging improvement.
Your drivers want to know that you have their safety and best interests at heart. They want to feel encouraged and appreciated. Provided you’ve given your drivers adequate time to train and prepare for the transition, they too will come to see dashcams less as something to work around, and more of a benefit — possibly even an asset — to their work on the road.
At its core, the fundamental goal of fleet management software is to ensure the proper utilization and protection of every driver and vehicle. Managers can leverage fleet tracking data to evaluate the demand for vehicles throughout all four seasons, predict growth, and track driver safety. Most important to effective fleet management? Choosing the right software to support their specific industries.
ACHR News recently sat down with Vishal Singh, CEO of GoFleet, a provider of industry-leading digital fleet tracking technology. They asked Singh for some pro tips on strategies for fleet management, and what to look for before you invest in fleet tracking software.
Fleet Management Responsibilities: 5 Key Areas
“Fleet management is about responsibility,” says Singh. While ensuring the safety of each driver and vehicle is the top priority, Singh believes any proactive focus should concentrate on:
Safety: The primary responsibility; making sure drivers and vehicles are kept safe.
Productivity: Keeping fleet operations productive and on target.
Compliance: Assuring compliance, not just on the road but with regards to company policies.
Maintenance: Being proactive instead of reactive and decreasing vehicular down time.
Sustainability & Growth: Making sure fleet scalability is integrated so it can expand as your business grows.
“When I’m looking at fleet management software, I’m thinking, ‘how can I best manage these five key areas?’” says Singh. “You need to think about what’s best for you and ask yourself ‘what suite of tools can best help me operate in my industry?’”
Choosing Fleet Management Software
Digital fleet management software has expanded since general GPS tracking, first introduced two decades ago. “Today, we can track a lot more than dots on a map,” says Singh. Using two-way dashboard cameras, fleet managers can actually observe drivers and their driving habits and prevent emergencies before they happen.
Collecting the right data is perhaps the most important criteria for choosing fleet management software, and the data you need will depend on the industry in which you operate. “If it’s for food delivery, I need something to monitor the temperature of the food,” Singh says. “If I’m in a high-risk area, where I’m delivering something of high value, I need cameras. I might also want to monitor and have video recordings, which can connect to the on-board devices for live-streaming.”
For example, if you are an HVC contractor, Singh emphasizes having good maintenance routines and a proactive seasonal maintenance strategy. “With fleet management software you can set up maintenance reminders to service every vehicle,” he says. Singh also warns that failure to do regular checks means you might miss something, leading to costly repairs.
The Advantages Of Fleet Management Software
Electronic tracking devices are essential tools for locating vehicles and monitoring road safety, but they can’t operate alone. When paired with fleet management software, companies can access a rich ecosystem of telematics data. “Fleet management software allows companies to monitor vehicle faults, making sure there are no issues with the vehicles,” says Singh. “We can also, depending on the software, have software that signs work orders for the vehicles.” This can simplify regular seasonal maintenance, routine inspections and more.
Predictive maintenance is a major benefit of fleet management software. Plugging an electronic tracking device into a vehicle’s onboard diagnostics provides a holistic overview of that vehicle’s health. “We can measure how well they’re being maintained, or if there are faults on the vehicle,” Singh explains. “Understanding those faults can tell us if we need to troubleshoot.”
What does tracking actually measure? “[Tracking allows me to] measure the actual behaviours that can help me in each of those key areas,” says Singh. This can include monitoring the temperature of goods being transported, the safety of your drivers, allocating resources — the list goes on.
“With this technology you can create a way to engage keyless ignition, making it easier to pool vehicles,” Singh says. “People can share vehicles a lot easier if anyone can use their phone to start the vehicle.”
Also important, says Singh, is knowing exactly where the failure points are in fleet operations. For fleet managers, the benefits of streamlining records collections for rich, actionable data improves operational efficiency while making the best use of your fleet.
Singh goes on to explain how an integrated system of dashboard cams, video recordings, sensors and management software can all work together to protect company liability and improve safety. “Vehicle tracking is one thing; tracking the behaviours, harsh breaking and all those conditions,” says Singh. “But having video evidence helps people be more accountable.”
How? “Having cameras onboard limits your risk,” said Singh. “If there’s an accident and you have video evidence, you’re going to avoid a potential lawsuit.” Having video footage of road incidents can also help exonerate your driver “so you don’t have to deal with investigations and claims. Now, if the driver was at fault, you can deal with the payout or settlement and then move on,” he adds.
Moreover, this niche tech an help avoid accidents altogether. “When you have all this data —cameras, video — you don’t need to wait for the accident to happen. You can proactively know who your at-risk drivers are,” he says. “Then, you can work on coaching them and help them take the necessary steps to improve their driving habits.”
Knowing When To Expand
To evaluate when it’s time to expand, he recommends first measuring vehicle utilization. “Generally, companies will set up a threshold where if the utilization is above a certain amount, it’s a trigger indication that they need more vehicles,” says Singh.
“Using fleet management software, I can evaluate the demand of my vehicles through my seasons,” Singh says. “When you evaluate things like engine usage, or miles driven, you want to evaluate that against the total available hours you can drive these vehicles.”
While utilization metrics will vary with each industry, Singh recommends the following: “If you feel that utilization is above, say, 80% or whatever metric — you can then evaluate the utilization to determine how many more vehicles you need to purchase.”
With the current supply chain challenges due to COVID-19, he notes it has become more difficult to acquire new vehicles, making it even more important to plan ahead. “If you see some vehicles are not well utilized, you can cut vehicles from the fleet by pooling them,” he advises. Singh also suggests leasing additional vehicles from pools to expand fleets in a cost-effective manner.
Sustainability & Beyond
While fleet managers look to the future, there has been a big move towards electric vehicles. Singh warns, however, that there are a lot of things to consider before plugging into the electric vehicle trend. “You have to consider installing electric chargers and charger sites. You have to consider how many miles or kilometers you are driving each day,” he says. If vehicles are traveling more than 200 to 300 miles, that might be more travel time than the range of the battery can offer.
For those transitioning to electric vehicles, Singh recommends adding one vehicle at a time. Despite the initial investment, Singh says the cost savings on electric vehicles is impressive, including lowered fuel, vehicle usage and maintenance costs.
Whether you have a few vehicles or an entire fleet, electric tracking devices paired with fleet management software provides your business with benefits that are scalable, cost-effective and safe. The real beauty of fleet tracking, Singh explains, is that “when you’re evaluating this data on a monthly basis, you’re going to be ahead of the curve.”
Running your commercial fleet requires more than simply sending vehicles from point A to point B. The success of your drivers and your business depends heavily on optimizing the things you can’t see once a vehicle leaves your warehouse. Vehicle Tracking Devices can optimize your fleet by providing real-time GPS updates, collision notifications, and even engine fault detection.
In this post, we’ll break down what Vehicle Tracking Devices are, the latest generation of tracking devices currently available, and how your business can benefit from this advanced fleet protection.
What Are Vehicle Tracking Devices?
A vehicle tracking device is like the black box of an airplane; it receives GPS signals, collecting and sending navigation data and other critical vehicle information. This small piece of hardware can be as small as a matchbox, or as large as a shoebox.
Most tracking devices come equipped with a SIM-card slot and an On-Board Diagnostics (OBD-II) plug to connect to your vehicle. Once connected, it receives GPS signals and sends vehicle information — such as vehicle location or driver speed — using the internet, satellite networks or cellular services. Tracking devices differ with regards to the data collected, how they attach to the vehicle, and their respective power source. Types of devices include:
Factory-fitted Original Equipment Manufacturer (OEM) devices
Plug-In devices
Hardwired after-market devices
Smartphones or tablets enabled with real-time GPS tracking
Installing tracking units can be as simple as plugging into a vehicle’s OBD-II port, or may require a qualified technician to connect the tracking device to the wiring harness of the vehicle. Most light commercial vehicles purchased since 1996 already have an internal OBD-II port, often found behind the panel below the steering wheel.
Once connected, GoFleet’s specialized tracking software can collect GPS and vehicle data. It then transmits the data in real-time to a wide variety of pre-programmed devices, such as a cell phone or a computer IP address.
Internal Data-Protection Safety Features
Each of our vehicle tracking devices has a unique code, known as the International Mobile Equipment Identity (IMEI) number. This allows GoFleet’s patented tracking software to match the unique code of each vehicle, preventing confusion and maintaining fleet management integrity.
The information collected and sent from GoFleet’s tracking devices also has a range of security features that prevent third-party penetration. These cryptographic features include:
Data encryption
Authenticated end-to-end telematic security
Verification of message integrity and unique IMEI tracker codes
Non-static security keys, which impede faking a device’s unique identity
Firmware with digitally-signed pre-programming to verify the source of updates
Validation of technology by independent third-party experts
What Type of Data is Collected?
GoFleet’s vehicle tracking devices collect and transmit a rich array of information. Even when the vehicle is parked underground or indoors, the telematic tracking unit begins recording the moment the key turns in the ignition.
Using AI and the enhanced data security features, some of the telematic information collected by GoFleet’s tracking devices include:
Precise Vehicle Tracking: This includes vehicle location, driving speed, engine idling, trip distance, time markers, driver ETA and more.
Fleet Health Assessments: Our software extracts and collects essential vehicular information such as engine faults, odometer readings, service maintenance needs, vehicle VIN, even risky driving habits such as acceleration, fast cornering or harsh braking.
Advanced Telematics Capture: Our trackers receive data from a variety of internal vehicular sources, such as the engine, instrument clusters, drivetrain, diagnostics and other subsystems. This allows for methodical and data-driven dashboard reports.
Collision Notifications: If a collision is detected, GoFleet’s superior tracking devices use AI and patented algorithms to collect and send detailed forensic data. This allows for forensic reconstruction of road events, including in-vehicle reverse collisions. This data is automatically uploaded from the tracking device, and collision notifications are sent in real-time via email or desktop alerts.
Driver Coaching: By providing your drivers with immediate feedback, you can improve fleet integrity and security, reduce risk to your drivers, and encourage immediate corrective action. Visible or audible alerts, as well as spoken guidance, can be given in cases of speeding, excessive idling, or unsafe driver behaviour.
GoFleet’s Advanced Vehicle Tracking Devices
Below are the latest and best vehicle tracking units available on the global market. They also come equipped for IOX expansion. This means that your tracking system and third-party integration management can expand with your fleet, allowing for scalable telematics solutions and greater fleet flexibility. IOX add-ons include: satellite tracking, driver ID, temperature tracking, hours of service (HOS), dash cam systems and more.
GoFleet’s GO9+
Welcome to the future of vehicle tracking devices. The GO9+ is the most advanced telematics device on the planet, providing industry-leading insights on the health of your fleet vehicles, as well as trip details, driver safety and much more. The GO9+ provides everything needed for advanced telematic capture and transmission, all in a tiny, compact package.
Best of all, the GO9+ brings its own Wi-Fi hotspot on-board, allowing your vehicle to stay connected to high-speed Internet without siphoning data from individual plans. In addition to reliable Wi-Fi wherever your drivers go, GoFleet’s GO9+ offers the following state-of-the-art features:
Unparalleled GPS tracking technology
G-force monitoring
LTE connectivity and secured communications capability
Intelligent in-vehicle driver coaching and alerts
Advanced collision detection and notification
Expandability of the external device via IOX Technology
Built-in gyrometer and auto-calibrating accelerometer
Instant vehicle data, including engine and battery health assessments
Accelerated GPS acquisition time via Almanac OTA support
GPS+GLONASS support and connectivity
Advanced native support for a variety of vehicle protocols
End-to-end cybersecurity measures, including non-static security keys
Easy installation
Recommended for: Small businesses, heavy-truck fleets, corporate vehicles and ride sharing.
GoFleet’s GO9 RUGGED
If you need a vehicle tracker built for harsh environments, meet the GO9 RUGGED. This device is designed to withstand external installation, protecting against elements such as dust, water, dirt and other solids.
The GO9 RUGGED builds on the GO Rugged family, providing even more speed, reliability, security features and telematic power. That’s because the GO9 RUGGED is powered by a 32-bit processor, offering 4 times the memory and 5 times the RAM of its predecessor, the GO8 RUGGED. Using GoFleet’s AI algorithms and tracking platform, the GO9 RUGGED can accurately recreate vehicle trips, analyze incidents, provide in-vehicle alerts to notify drivers of infractions in real-time, and provide end-to-end data encryption. Features include:
State-of-the-art GPS technology
G-force monitoring
Simple and sturdy design for covert installations
Smart, live in-vehicle driver coaching capacity
Industry-leading collision detection and notification
Instant vehicle data, including engine and battery health assessments
On-board auto-calibrating accelerometer and gyrometer
Accelerated GPS acquisition time via Almanac OTA support
GPS+GLONASS support and connectivity
LTE connectivity and secured communications capability
End-to-end cybersecurity, including authentication, encryption, message integrity verification, and non-static security keys
Advanced native support for a variety of vehicle protocols
Expandability of external device via IOX Technology
FIPS 140-2 validated by the NIST
IP68 & IP69K certified for protection from water, dust, sprays and other external pressures
Does not require a dash-mounted antenna or wire splicing for installation
Recommended for: Fleets using heavy equipment, farm machinery, powered trailers, yellow iron and other major assets.
Main Benefits of Fleet Vehicle Tracking
GoFleet’s tracking devices provide businesses with the hard data required to ensure smooth operations and peace of mind. Our software works seamlessly with vehicle tracking units to integrate command centre visibility into your fleet operations.
We recommend using tracking devices for businesses that manage fleets of any size, including cars, trucks, limousines, ride-sharing, pickup trucks, trailers, farm equipment, plumbing, roofing or construction vehicles. Our devices are scalable and can connect you to your vehicles, whether you have one or 100.
Among the most prominent benefits to using vehicle tracking devices are improved fleet management and maintenance, enhanced driver safety, lower labour costs, reduced fuel costs and superior theft deterrence. Additional benefits include:
Precision GPS technology, eliminating guesswork
Live updates and visibility, providing regular updates as often as every 2 seconds
An integrated, user-friendly fleet command dashboard; giving you access to your fleet with just a few swipes
Individualized regular servicing dashboard with service records for your vehicles
The ability to capture and view telematics data such as vehicle speed, direction, and fault codes
Asset monitoring, such as temperature data and asset location
Immediate 24/7 support for fleet owners
Integrated Software and Dispatch Performance
GoFleet’s tracking units let you view your entire fleet simultaneously, regardless of their location. Our devices work synergistically with individualized driver management software, letting you streamline and fine tune your fleet’s performance to ensure peak performance and compliance.
Our integrated software monitoring system allows businesses to capture when the driver’s workday starts and ends, displays routes in real-time, and records driver stops — both scheduled and unscheduled. Our data captures also record idle periods, fuel consumption, driving speeds, mileage, and even provides alerts on lost drivers or thefts.
The benefits of our integrated platform command centre to monitor dispatch performance include:
Ensuring drivers are on schedule and automatically sharing ETAs with customers
Confirming driver HOS & PTO availability, which reduces check-in calls
Recording Driver Scorecards and 365-day performance history
Alerting to acceleration, harsh breaks and collision detection
Streamlining routing options and dispatch management
Recording miles-by-state for IFT
Assuring FMCSA 395.15 compliance
Locating lost drivers and aiding the recovery of stolen property.
Ready to Protect Your Assets?
With all of the benefits of vehicle tracking devices, can your business afford not to invest in a telematics solution that saves you time, money and resources? Our experts can help you determine which asset tracker best suits your fleet’s needs. Schedule your free consultation and demonstration today.
In the most general terms, telematics is the fusion of telecommunications (e.g. phone lines and cables) and informatics (computers) to create a holistic overview of one’s enterprise. Most often, telematics solutions are applied to commercial fleets, automating and leveraging the collection of GPS data across any number of assets.
While certainly not a new industry, the telematics field stands at the precipice of massive growth opportunities.The following is GoFleet’s primer guide on telematics; we’ll show you how it works, the types of data sets that are collected, and how to harness the power of telematics to increase your productivity and profitability.
How did telematics start?
The digital science of merging telecommunications channels with information technology (or informatics) began In the 1960s, when The Department of Defense in the U.S. developed GPS — the Global Positioning System. GPS was created specifically to trace the movement of their domestic military assets and improve internal communications.
As the internet expanded, more telecommunications networks went up, transferring data in real-time and enabling information to travel remotely, automating the capture of detailed data for a variety of purposes. Telematics was also made possible due to technological breakthroughs in machine-to-machine communication (M2M) — highly intelligent computer devices that gather and analyze mass data to manage real-world systems.
Today, vehicle telematics integrates wireless communications, GPS navigation, third-party software platforms, hands-free cell phones, automatic driving assistance systems and message encryption. Telematics systems can report on a vehicle’s speed, idling, tire pressure, driver habits, engine fault codes, collision detection and much more.
Added to the tracking device hardware, GoFleet’s software platform, AI algorithms and other patented knowledge allows for accuracy, quality and protection of GPS and other data transference. Known as ‘curve-logging’, this allows our software to discard unnecessary information, while preserving and logging the most useful vehicle maintenance data.
How telematics works
With regards to fleet tracking, vehicles equipped with Vehicle Tracking Devices; small, durable black boxes that provide superior GPS and asset tracking technology. These telematics devices often plug into an OBD II or CAN-BUS port in the vehicle. Paired with a SIM-card and on board modem, the units enable constant communication across all cellular networks.
The asset tracking, vehicle information recording, and communications transmission devices involved in telematics logging include the following key components:
GPS receiver
Engine interface
SIM card
Accelerometer
Buzzer or other audio messaging
Interface for input/output (expander port)
The devices then retrieve and record an enormous amount of data generated by a vehicle, and transmit that data through cloud technology, providing fleet towners with dashboard reports and command-centre visibility into their operations.
Since telematics devices connect to a vehicle’s sensors and hardware, the type of data they process and analyze includes:
Real-time GPS positioning
G-force and vehicle speed, measured by a built-in accelerometer
Trip distance, routing and time
Idling time records
Fuel consumption
Harsh braking, hard cornering, rapid acceleration and other bad driving habits
Seat belt usage
Vehicle faults, engine light information and other engine data
Battery voltage and vehicle temperature
Service reminders and other vehicle maintenance warnings
All of that data is captured, encoded and then transmitted through fleet management software. It is then decoded for authorized, preprogrammed users, allowing for secure transmission of actionable data to IP addresses or cell phones.
This provides the command-centre data needed for generating, viewing and exporting dashboard reports. Business intelligence insights can even create driver scorecards — identifying safe drivers, speeding incidents, or opportunities for scheduled maintenance.
Telematics in fleet management
Telematics has become an essential tool for commercial and government fleet management. In addition to tracking major assets across the globe using GPS, advances in machine learning and data analytics mean improved fleet performance and productivity. Fleets can even use benchmarking measures to compare safety, fuel consumption or other standards against similar fleets.
Though telematics data can be stored and sent from closed-vehicle systems, most often a fleet’s telematic technology is shared through open platforms via proprietary software. This allows businesses to integrate other hardware, after-market accessories, and third-party apps for greater efficiency, expandability and insight into business operations, while retaining data privacy.
As telematic devices continue to improve, the most popular telematics integrations for fleet management currently include:
In fact, vehicle security and identification sensors have improved so much that fleets can now authenticate a driver’s identity before they are able to start the vehicle.
Every day, more businesses, nonprofits and government agencies move toward the hard data and superior protection that telematics affords. According toAllied Market Research, the automotive telematics market was valued globally at $50.4 billion in 2018. By 2026, experts believe it will reach $320 billion.
The benefits of telematics are self-evident; they offer diagnostic tools that prolong the life of vehicles, warn of pending issues and identify areas of concern. Telematics contribute to ROI and savings so exponentially, Verizon recently wrote: “32% of fleets using fleet management technology achieved a positive ROI in less than a year,” sharing this and more data points in their2021 Fleet Technology Trends Report.
Industries currently employing telematics for their fleet tracking include:
The applications for telematics cannot be understated; it harnesses a rich ecosystem of information — from granular drivetrain details to post-collision reconstruction of driving events — ensuring the health of your vehicle and the safety of everyone on the road.
Safety tracking:
Fleet managers can use telematics to monitor the speed and location of their vehicles, as well as ensure that drivers employ good driving habits now and in the future. In the event of an accident, telematics can help identify who was at fault and what the road conditions were prior to the event, ensuring the safety of their drivers and preventing future incidents.
Maintenance:
By understanding the entire operational life cycle of their vehicles, including hours of service (HOS), warranty recovery and preventative maintenance scheduling, managers can find areas of improvement and identify problems before they occur.
Insurance:
Insurance companies can leverage telematics data to assess risk factors within a fleet and adjust premiums accordingly. Factors such as accidents, fuel consumption and engine wear can all determine — and possibly lower — insurance rates for your fleet.
GoFleet telematics support
GoFleet and our trusted partners have identified seven key areas where fleet management receives the greatest direct advantage from telematics support:
Improved Productivity: Using real-time GPS tracking and automatic trip reporting, fleets can greatly improve dispatching, routing, ETA notification and customer service.
Increased Safety: In-vehicle driver coaching alerts to drowsiness or other risky driver behaviours; collision reconstruction and theft location notifications help protect your assets.
Optimization of Fleets: Streamlining vehicle servicing with predictive maintenance and remote diagnostics improves fuel management, driver habits and vehicle integrity.
Fleet Compliance: Automates FTA reporting, inspections and compliance logging.
Platform Integration: Makes sure all your mobile asset apps and equipment communicate seamlessly, integrating camera, sensors, CRM technology and more.
Adaptable Sustainability: Reduces the environmental impact of carbon emissions, adapts to emerging power sources, and analyzes the cost effectiveness of electric vehicles.
Insurance Premiums: Because fleets can now share their safety compliance data as proof with insurance companies, risk assessments often generate lower premium costs.
The future of telematics
As GPS tracking systems and M2M technologies advance, the Internet of Things (IoT) continues to grow; every advance made brings us closer to the edge of a telematics revolution. From enhanced collection and capture of intelligence data to performance benchmarking and reporting for fleet optimization, the future of telematics is bright. Contact your GoFleet consultant to discuss how telematics can bring tomorrow’s technology to your fleet, today.
Back before the days of automation, truck drivers had to manually log their trips. Even after countless hours on the road, drivers were still responsible for tracking their movements, often spending additional hours accounting for every stop and start. Fortunately, the advent of Electronic Logging Devices (ELDs) removed that labor-intensive step by digitally automating the logging process.
Over the past four years, governments in the U.S. and Canada enacted ELD mandates for most commercial vehicles. Transport Canada has been working diligently to align with the ELD Mandate passed in the United States, which states that providers must obtain certification from a third-party to ensure their solutions meet the complex technical standards set forth by Transport Canada.
Fortunately, the jump to electronic logging has made issues of compliance far easier. GoFleet’s electronic logs capture all necessary logging information automatically, allowing drivers to record on-duty hours with great detail and freeing them up to focus on the road..
In this post, we’ll cover some of the many advantages of using ELDs; we’ll simplify how they work, what they record, and identify the key dates to comply with the current ELD mandates.
What Is an ELD?
Electronic logging devices often plug into a vehicle’s onboard diagnostics (OBD) port. The ELD vehicle tracker then connects directly to the truck’s engine, sending data safely through mobile apps and GoFleet’s software and fleet management platform.
These telematics devices can send granular engine data — when it was turned on or off, how much fuel was used, how far the vehicle travels — along with GPS global satellite system location data. The telematics are collected and then sent securely to a server, for easy ELD mobile app viewing.
Drivers can likewise access their electronic logging information on their smartphones or tablets using our ELD mobile app. RODS and HOS records can be displayed for vehicle inspectors. This technology streamlines the capture and retrieval of massive amounts of records and receipts.
Types of Logging Data Captured
ELDs help fleet compliance managers monitor and analyze safety protocols. GoFleet’s data captures translate into real-time ELD reports showing location information, maps and a wide range of notifications. Data logging captures include:
Automatic recording of on-duty driving time, driving behaviour and driver authentication
ELDs communicate directly with the engine control module for internal synchronization
On-board gyroscope and accelerometer detect movement, providing data around safety-related events such as harsh braking or collisions
Automatically records locations, date and time stamps, engine hours, ignition status, vehicle miles driven, motor carrier type and more
Provides driver recertification records at the end of every 24-hr period
ELDs offer tamper prevention, sending out real-time vehicle location information
ELDs also transmit data—constantly to fleet command managers, and locally, on an individual basis, to DOT and other commercial vehicle inspection sites
Displays reports on-demand (on screen or print-outs) for safety officials
The Advantages of ELDs
Smart technology has revolutionized most industries, and its effects on commercial vehicles is no exception. ELDs offer enormous advantages for drivers and their parent companies. Among the most frequently cited:
1. Road Safety
Most ELDs have a gyroscope and accelerometer, which detect trigger events such as harsh braking, harsh turning and collisions. The resulting data can be used to coach drivers on safe driving, alert to driver drowsiness and even provide collision reconstruction data, which can be used to exonerate drivers from false claims. Electronic logs for truckers have become so effective that governments are mandating their use to improve driver safety, increase vehicle efficiency and save lives.
2. Streamlining Record Keeping
Record keeping and reporting is an important — if not tedious — part of any fleet’s operations. ELDs help commercial fleets simplify the process, automating the collection of Records of Duty Status (RODS), tabulating drivers’ Hours of Service (HOS) for compliance, and enabling robust reporting while simplifying administrative tasks.
Automated tracking minimizes the risk of records errors, which ultimately makes the process of enforcement checks faster. Using GoFleet’s integrated software platform, ELDs can also provide dashboard reports and internal checks on each vehicle’s integrity, with alerts for scheduled servicing dates to avoid problems before they start.
3. Asset Security
The security and loss prevention provided by ELD solutions includes real-time GPS satellite data, encrypted from end to end. Vehicles can be located easily in the event of theft, and in many cases theft can be prevented altogether.
The geofencing feature on ELDs creates a virtual boundary around a given location, and sends an alert any time a vehicle breaches the boundary, minimizing loss and reducing the cost of replacing assets. Real-time data captures everything from micro data on drive-chain stability to macro data on driver behavior and HOS, granting your fleet command-centre visibility.
4. Cost Benefits & ROI
By streamlining and upgrading the record-keeping process, your fleet can travel faster and smarter. Moreover, fleet managers can more easily identify areas for efficiency and cost savings. This is especially true with route mapping and capturing idling time, both of which dramatically reduce fuel costs.
In the event of a collision, forensic accident reconstruction and recording of harsh driving events help minimize liability and reduce insurance premiums while also serving as an opportunity to effectively coach your drivers on better driving habits.
5. HOS Compliance
The Hours of Service (HOS) Rules ensure that commercial drivers operate their vehicles within the daily limit and log working hours accurately using an elog app or electronic logbook. Because ELDs connect directly to the vehicle, they make it easier and faster to track, manage, share and improve the accuracy of a driver’s hours of service record.
The devices ensure drivers comply with the Canadian Government’s Commercial Vehicle Drivers HOS Regulations by tracking when drivers have been at the wheel and for how long.
In this light, ELDs will make it easier for drivers and motor carriers to comply with the regulations by staying within legally allowed driving hours.
Recent ELD Mandates: Who Needs ELDs?
Deadlines loom for recent inter-country ELD mandates, making it likely that all North American commercial vehicles will have to adapt to this technology soon. At present, only commercial vehicles older than model year 2000 are still exempt. Some highlights on the mandates:
Canada’s ELD Mandates & Key Dates
Canada recently published itsRegulations on Commercial Vehicles, which require Electronic Logging Devices for all commercial fleets by June 12, 2022.
Canada’s move to ELD reporting began in 2017. By June 13, 2019, Transport Canada had begun mandating ELDs for bus operators and commercial trucks. By June of 2022, Canada is expecting all fleets to have switched from daily paper logs to ELDs. Other regulatory mandates include:
Canadian ELDs must meetElectronic Logging Devices standards and minimum requirements.
Canadian ELDs must be third-party certified, not self-certified by the manufacturer, as in the U.S.
Canadian drivers will not transfer logs electronically to a federal system, like eRODS in the U.S. Instead, drivers will be required to email transfer files to officers.
There will no longer be a two-year phase-out period for ERDs; fleets must achieve ELD compliance by the 2022 date.
Canadian ELD Exemptions
Canada offers four main exemptions in their recently updated ELD regulations. Commercial vehicles may be exempt from the eLogs mandate if they meet the following criteria:
Operate the vehicle under a specifically issued permit
Are subject to rental agreements with terms under 30 days
Have a prior statutory exemption
Operate a vehicle that was manufactured before model year 2000
Canadian drivers of commercial motor vehicles manufactured before 2000 can continue to keep paper logs to track driving time and on-duty hours records.
U.S.A.’s ELD Mandates & Exemptions
ELDs are currently required of all fleet industries in the U.S. whenever any one driver logs in eight days worth of duty status logs or more (out of 30 days). The U.S. ELD mandates went into effect back in December 2017, with an expectation of full compliance by December 2019. TheFMCSA will allow exemptions for drivers who:
Are not required to keep Record of Duty Status (RODS)
Drivers who use RODS for no more than eight days during any 30-day period
Tow-away drivers, if the vehicle driven was part of a shipment
Drivers of commercial vehicles older than model year 2000
The FMCSA also recommendsconsulting their site to verify how your fleet is affected by the ELD trucking rules changes.
Meeting ELD Requirements
There are many similarities between the American and Canadian ELD mandates. Both require engine synchronization, GPS tracking, automatically capturing on-duty and off drive-time, and the use of an on-screen display to show records to roadside inspectors.
There are also some major differences between the two nations; Canadian mandates will require the ELD system to actively alert drivers when they are running close to their hours of service limits. The hours of service rules in Canada are also quite different from the U.S.
As a fleet manager, it’s important to stay detail-oriented. For trucks travelling within Canada, fleet managers should choose an ELD vendor and carrier that supports Canadian hours of service rules, and are committed to achieving third-party certification.
GoFleet to Get the Details
As everyone works towards full compliance, we at GoFleet are tracking recent electronic logbook changes to stay apprised of any developments or changes. Our ELD solutions provide industry-leading insights, while our electronic logs for truckers help simplify record keeping, providing commercial fleets peace of mind.
As technology and connectivity become ever more integrated, it’s important to choose your solutions wisely. Ask us about ourGeotab Drive ELD, an FMCSA compliant app for mobile devices that provides Driver Vehicle Inspection Reporting (DVIR) and Hours of Service compliance solutions, in real-time.
All ofour integrated ELD solutions save you time and money. Contact us to schedule a free consultation or trial demonstration to see how your fleet will be affected. Our experts can help you strategize and streamline.
Kemal Leslie, a strategic consultant to GoFleet, talks about Lord Selkirk School Division’s biggest pain points, and how GoFleet’s comprehensive and integrated telematics solutions solved some of their biggest back to school issues.
Tell me a bit about LSSD and the kinds of things they were looking for.
KL: They began working with GoFleet a few years ago to help them manage their bus fleet maintenance and location tracking. This also included management of driver operational safety.
How did Bus ETA factor into the equation?
KL: At that time, they were also looking at Bus ETA as a solution, where a student or parent of a student, for example, could know when the bus is on its way to pick up or drop off, as well as the whereabouts of that vehicle. This has become a more popular solution over the last, I would say, five or six years, where parents or students want to know when to arrive at the bus stop.
So it seems that Bus ETA also offers peace of mind?
KL: Well, for safety and security reasons, they received feedback that parents want to be able to track kids’ travel to and from school. They wanted an easy way to oversee their safety. That’s what the Bus ETA application really was about.
What were the other components of your proposal?
KL: At that time, GoFleet implemented not only their bus tracking and status reports, but had also integrated another solution called On Command Connection with their Geotab telematics system, which is a diagnostic maintenance offering under Navistar. Their maintenance provider can track their buses and advise if any need to be repaired based on automated scheduling and alerts from real-time vehicle data; their maintenance team can call in a repair just by looking at the status report that’s provided through On Command.
Finally, Transfinder became the next third party integration for this solution. It’s a mobile application that tracks where the student is; if they are on the bus, when the bus is arriving, that type of thing. The system actually utilizes Geotab telematics data to manage the reporting within the application where the student might be at any given time, or where the bus is in terms of its daily trips.
So in terms of the evolution, it started as a fleet management application to manage the hardware, the equipment, location status, etc. And then student tracking for parents was integrated to centralize everything within their GoFleet solution.
That sounds really comprehensive. What are some other applications for this system outside of LSSD?
KL: Well, the entire solution could serve many verticals really, either in part or as a whole integrated solution. The fleet management piece can apply to any industry that requires management of their own automated fleet — it could be heavy equipment, trucks, small vehicles — any of that can be adapted to use this functionality.
The same goes for the maintenance piece; to be able to connect to and manage the fleet without needing to bring in the vehicle, to have diagnostics established if there’s a problem with a unit and it needs to be called in. Those things can adapt to pretty much any industry.
And what about Transfinder?
KL: I think that the Transfinder solution, as it relates to tracking when a vehicle is coming to pick someone up, certainly has its application in schools. But it would also have applications for other transportation clients, really any type of privatized or public transportation, the TTC for example. There will always be people who could use an app to tell them when to expect their ride.
All in all, I think it’s a pretty robust solution; the equipment management piece, the maintenance piece and the transportation communication piece. Operators benefit from having a really strong, interconnected solution that provides important efficiencies.
Interested to learn more about how GoFleet’s solution could help your fleets unique needs? Contact us today by clicking the button below!
Local government and public works agencies rely heavily on datasets to improve their operations, satisfy their constituents and plan their community more effectively. What typically remains top of mind for most government agencies is the safety and satisfaction of their citizens. To this end, telematics can help achieve these goals by providing visibility into the inner workings of their services and fleets, creating a partnership with the public rather than an autocracy.
From vehicle tracking to functionality, telematics can have a positive impact on government operations. For example, a winter maintenance fleet manager can have specific data at his fingertips, including when plowing occurred and when, and even how much salt is left in a vehicle. The right telematics solution will help save costs, improve safety and overall operational efficiency, and help fleet managers monitor the status of services while tracking their assets on a single platform. Here’s how telematics can improve your government operations.
Single sign-on
Not all government vehicles are plows and spreaders, which is why it’s important to be able to manage all assets within your organization through one system. Managing your entire fleet through one platform reduces training, reinforces information and highlights inefficiencies.
A centralized, cloud-based “single source of truth” allows you to track assets in real-time while managing their maintenance and controlling costs. Telematics can automate your processes and eliminate hours of manual data processing, giving you more time to focus on decision-making, training and efficient operations.
Automate and manage your assets
Government organizations provide essential services and critical infrastructure that support the daily activities of residents and businesses. In addition they are responsible for maintaining service level agreements, infrastructure planning, policy and ensuring the best use and deployment of expenditures and assets.
Because government fleet managers and leaders typically oversee a diversity of vehicles and assets (usually in the form of unique GPS tracking), an integrated telematics solution would offer full visibility into the operational data of all government vehicle types on a single platform, providing the tools to maintain compliance and road safety while reducing costs.
When you increase your fleet’s capabilities, you can measure material usage and ensure equal delivery of services within the community. Ultimately, these datasets lead to lower costs and a reduced environmental impact.
Asset health
Whether seasonal or otherwise, repairing infrastructure and conducting road work is tough on vehicles and assets. Telematics allow you to monitor asset performance to ensure you get the most out of them. When you track asset utilization, such as average daily mileage and service history, you can increase their lifespan and improve your bottom line.
The right telematics solution will compile both historical and real-time data usage so you can proactively decide how best to maintain and use your assets. From forecasting future repairs to predicting vehicle replacement, the fleet reports offered from telematics data give valuable insights into performance and maintenance, giving you a holistic overview of your fleet’s health.
Increase productivity
The unfortunate truth about many government operations is the tendency towards using old management methods, such as spreadsheets, that offer little to no insight into asset usage. When you don’t know the health of your fleet, you can’t prepare for potential work, which can lead to unplanned downtime and reduced efficiency. It is essential to have an automated telematics management system that can track and manage your fleet in real-time so you can maintain productivity.
Manage public perception
In the end, government fleets answer to the governed. Give your community access to visibility and help fight false claims with historical reporting and analytics. Provide proof of vehicle location and services rendered; show your constituents how to track vehicles themselves with a public map they can easily access and maneuver. Transparency can foster a positive relationship with the public and improve overall satisfaction.
Use telematics to turn your fleet data into insights and action. Support your key government business drivers, including asset management, compliance, accountability, and efficiency. Contact your GoFleet specialist for your special offer, and schedule a demonstration today.
By now, you’re familiar with the ZenduIT mapping software system that we offerZenduMaps, which offers real-time location-based operations management that benefits fleets across a number of industries. The use of telematics is becoming increasingly prevalent among fleets, and managers of all kinds are beginning to understand the benefits of tracking vehicle location, driver behavior, work planning and so much more.
While the more obvious applications for ZenduMaps might include winter maintenance and seasonal road work (read more about the advantages of ZenduMaps for public works here), there are a number of operations that could benefit from this powerful fleet management tool.
City Planning
Geographic Information Systems (GIS) have been very successful tools for urban and rural planning over the last several years. Whether the task is planning for new roads, working out local taxes or planning the next desirable neighborhood, the data gathered from ZenduMaps can help develop a new city, track its expansion and plan the direction of future growth.
Using GIS data, cities can manage planning, analysis and reporting — all factors that are necessary for successful building. With this secure, cloud-based software, stakeholders across local government and private organizations can be engaged to ensure that zoning, city bounds, street names and more are accurately and efficiently mapped. The platform provides geospatial data sets that deliver more effective solutions for planning management and city operations.
Waste Management
The ZenduMaps platform has integrated tools to help improve productivity and reduce costs, both of which address common challenges within public works, but can be applied specifically to waste management. The public sector has a unique set of needs; waste collectors have the double task of clearing garbage quickly, efficiently and on a regular cadence, while appeasing constituents .
ZenduMaps can manage and optimize waste collection vehicles, increase productivity and encourage fleet managers to adhere to waste collection schedules. The routing function increases fleet visibility and efficiency, while optimizing pickup schedules and litter control. Moreover, scheduled pickups and routes are searchable and viewable by the public, which fosters goodwill and keeps citizens informed.
Government
Government contracts represent some of the biggest use cases for ZenduMaps, as well as some of the greatest accountabilities. In this instance, GIS data can track all vehicles, assets and routes on a live map, allowing you to receive alerts based on predetermined triggers. The platform can also produce maintenance schedules and reports to reduce fuel costs and maintain vehicles before a problem arises.
The mapping of service locations and routes offers real-time feedback on completion rates and allows government agencies to proactively detect missed services or insufficient resources before they become a problem.
To help manage public perception, the public can gain visibility into historical reporting and analytics for service verification, including work location with date and time stamps. By benchmarking the capacity of staff and equipment, an agency can verify the need for additional resources, or reallocate existing resources to other projects.
Transportation
GIS data is commonly used for managing existing transportation issues while allowing those agencies to plan ahead for new roads and routes. The ZenduMaps solution offers fleet managers full visibility into the operational data of all government vehicles on a single platform, and provides the tools to effectively reduce costs, maintain compliance and ensure road safety.
Water Utility
One of the most critical areas for geospatial technology is water asset management. Mapping solutions provide water utilities with improved asset management capabilities. Creating smart, connected networks with water utilities can ensure clean drinking water for a community, a city, or the global population. In this case, agencies can accurately and efficiently maintain the utility’s infrastructure to help meet the increasing demand for water.
In addition to tracking water pressure and monitoring potential leaks, GIS mapping technology plays a vital role in digitizing water networks, and can help provide valuable insights into locations and assets, including pipes and reservoirs. Data gathering, both historical and current, can help water utilities plan new infrastructure projects and provide a complete picture of the utility’s performance. Water managers can use this technology to improve service levels and ultimately improve customer satisfaction.
Agriculture
Pursuant to the development of water utility infrastructure in cities, GIS data also holds sway in rural areas where water is essential to the agricultural industry. The availability of water directly affects crop production in a given region; GIS mapping can produce efficient techniques for farming, identifying crops and determining yield. GIS data can also help analyze soil data, which increases food production.
The goal of a mapping platform is to reduce costs while improving efficiency, operational effectiveness and quality of service. Speak with one of our consultants about implementing a solution for your industry. Contact us now for your free trial!
Major wireless network carriers are in the process of phasing out their 3G networks – commonly referred to as the 3G sunset. This is the period when wireless carriers will shut off their 3G services to make room for upgraded connectivity. When this occurs, all devices that are not 4G (LTE) compatible or higher will no longer receive cellular service, The period when wireless carriers make room for upgraded connectivity by shutting down existing 3G services is most commonly referred to as the “3G sunset”. All devices that are not 4G and LTE compatible (or higher) cease to receive cellular service after the transition is complete.
While the 3G network shutdown is not expected to be completed until the end of 2022, wireless network carriers are already starting to phase out their 3G networks. With 4G and LTE services now on the horizon, the time to plan ahead is now.
What does the 3G sunset mean for my existing telematics solutions?
The 3G sunset means different things to different fleets; for fleets that haven’t yet upgraded their devices, it could mean loss of connection to vehicle and driving data. To prevent loss of data transferring (and signal), fleets with 3G vehicle tracking devices will need to upgrade to 4G devices.
Conversely, the upgrade to 4G and LTE will provide users with a wider range of capabilities, including enhanced connectivity and speed, faster download speed and wider support for streaming and video interactions. Unfortunately, this means that 3G devices will no longer work or be supported.
What can I do to prepare?
Fleet managers will want to check all of their installed devices to determine how many still operate on a 3G network. You will definitely want to consider reaching out to your GoFleet Account Manager to determine whether your devices are 3G or 4G, as well as what plans are available to you in order to avoid disruption of service.
Fortunately our team prides itself on expandable, scalable business solutions for fleets of all sizes. Your account manager will be more than happy to work with you to create an installation plan for your new 4G devices to ensure a seamless transition.
Fleets can start protecting their technology investment by selecting devices and telematics solutions that are scalable and adaptive. Don’t be caught in the middle of a massive service disruption by assuming the 3G sunset doesn’t apply to your fleet. The move towards 4G — and increasingly 5G — is inevitable. Knowing what lies ahead and adopting flexible technology will help your fleet stay agile.
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