Tag: business

Telematics Is The Key To Successfully Set Up For Home Deliveries

Posted on | by Anna | Leave a Comment on Telematics Is The Key To Successfully Set Up For Home Deliveries

Times are changing, and many businesses are learning that they have to adapt in order to stay profitable. With social distancing and business closure regulations relating to the COVID-19 pandemic beginning to lift slightly for some sectors, many business owners are finding that they need to remain creative to begin operations again. With the need to limit physical interaction still required, many businesses are turning to telematics to set up for home deliveries. 

 

Why The Spotlight Is On Home Deliveries 

 

As previously mentioned, many businesses are turning to incorporate home deliveries into their operations. This is largely due to the inability to operate as usual because the coronavirus pandemic has required the public to partake in social distancing to reduce the spread. As a result, businesses were provided two options. Either they could momentarily close their doors until the government feels as though it’s safe for them to operate as usual, or they could implement new home delivery and/or curbside pickup options to remain profitable. With the pandemic continuing, many are finding that keeping their doors shut is not an option so they must adjust their operations – specifically to offer home deliveries.

 

Below we discuss not only the tools that can allow businesses to succeed while implementing home deliveries, but the ways that businesses are getting creative with this. 

 

Home Deliveries – Who Can Do It? 

 

Home delivery services may seem daunting to those who are not used to offering it, but it should not be feared. Currently, there are numerous businesses who are embracing home deliveries and are finding new ways to cater to their customers who are choosing to stay home and keep outings limited.

 

Brick And Mortar Or Specialty Stores

 

Depending on how the business was run previous to COVID-19, many brick and mortar businesses may already offer some form of delivery. However, those who did not have this offering before are quickly learning that incorporating an inventory and e-commerce platform is essential to continuing operations when consumers are choosing to stay home or limit shopping outings. By remotely working with tech-businesses to adjust websites, product images and inventory, brick and mortar as well as specialty store owners are finding that home delivery is possible once they find a reliable way to transport products. 

 

Food And Beverage Businesses

 

As one may assume, the food and beverage industry has been struggling to find their way after restaurants and cafes were ordered to close. However, with applications like UberEats, many restaurant owners are still able to provide food and drinks (even alcoholic beverages) to the public! In fact, this need for delivery has even inspired restaurants that can’t afford the fees of food delivery apps to employ delivery personnel to deliver orders that are taken over the phone or online. 

 

Consignment Stores 

 

Consignment stores are also finding new ways to run their businesses during this time. Specifically, by creating websites and incorporating e-commerce platforms to allow for owners to upload images of consignment clothing to allow customers to not only purchase online, but have it delivered to their home without contact. This idea being similar to many big-name clothing stores who have offered online shopping and home delivery for years. 

 

How To Use Telematics To Set Up For Home Deliveries 

 

There are many good ideas listed above in how unique businesses are finding ways to cope with running a contactless business during the COVID-19 pandemic. But apart from implementing e-commerce platforms, how can delivery services be run and properly managed? The answer is this: telematics solutions. Below we discuss how business owners can successfully use telematics to set up for home deliveries.

 

Completing Deliveries With Dispatching Solutions 

 

When it comes to using telematics to set up for home deliveries, if businesses are unable to use a mailing service, they will need to dispatch drivers to make deliveries. In cases that require an overwhelming number of orders or orders that span across a large geographical area, it’s critical that businesses use a dispatching solution. Using a dispatching solution can help business owners better manage their team in terms of who is completing which deliveries and what their routes will be so operations are optimized. 

 

Dispatching solutions like ZenduWork are great for businesses who are required to have more than one driver delivering orders as it organizes exactly where the driver is going, where they are in real-time, as well as order updates. Meaning, you’ll always know how your deliveries are going so you can even notify your customers about their order. 

 

Mapping Tools And GPS Tracking Solutions For Deliveries 

 

Another solution that is useful when businesses are using telematics to set up for home deliveries, is the use of mapping tools, specifically gps tracking. These types of solutions allow for business owners to stay up to date with what stage a delivery is at, allowing for up to date information about expected arrival times to be relayed to customers – boosting customer satisfaction. For businesses who offer same day delivery or focus on immediate delivery, this is critical as you are able to share this information with customers.

NEW Tracking GIF

 

Live Map Views For Customers 

 

Another solution that is extremely useful, especially for businesses who offer immediate delivery, is the use of mapping solutions like Public Map Share. This solution focuses on providing customers with the option to view in real-time where their order is. This is possible by using GPS tracking assets on vehicles conducting the delivery and relaying that information visually on a map that is updated every few seconds. Showing the delivery moving along its route. In turn, the customer can be provided with their own link for this map so they can view in real-time where their delivery is and whether it’s time to retrieve it from their doorstep. 

 

As business owners can see, implementing delivery offerings into operations may not be as daunting as it once seemed. For many, it just took a little creative thinking in addition to the right telematics solutions to properly and accurately conduct the deliveries. If your business is looking to improve their delivery offerings, or would like to better understand how using telematics to set up for home deliveries can help you begin delivery services, contact GoFleet today. We’re confident that we have a solution that can fit your unique needs during this uncertain time.

Should Your Business Be Using Telematics?

Posted on | by Anna | Leave a Comment on Should Your Business Be Using Telematics?

If you’re looking to grow your business, it’s important to review how telematics may be able to help. Depending on what your current and future needs are, telematics solutions that work to optimize efforts while boosting efficiency, productivity and safety, may be exactly what you need.

Click on the image below to learn more about how adopting new technology could in fact be what your business needs to move forward.

Telematics Helping Businesses Go Paperless

Posted on | by Anna | Leave a Comment on Telematics Helping Businesses Go Paperless

There are numerous benefits that businesses notice once they implement tech-focused initiatives that either reduce the use of paper or allow them to go paperless entirely. In addition to being environmentally beneficial, businesses often find that a paperless office can drastically improve their processes. Specifically, businesses have highlighted that paperless telematics solutions have helped to increase data reliability in addition to ensuring efficiency and accurate reporting.

 

Greater Numerical Reliability 

As one can imagine, technology allows for improved documentation and record-keeping since there is a reduced chance of human error. This is true with telematics solutions once they are adopted. As telematics solutions are typically designed to automate data gathering, precise specifications can be predetermined and replicated on an ongoing basis. Meaning, the same information will always be accurately gathered without the use of physical paper. When a business is able to go paperless by using a telematics solution, they no longer have to worry about human error that could affect the accuracy of data.

One example of this is within the trucking and logistics sector which used to require drivers to manually fill out paper logbooks of their driving activity. Doing so wouldn’t only leave their records open to human error as previously discussed, but some drivers have in the past been known to falsify records to allow them to complete more deliveries. As a result, telematics solutions such as electronic logging devices (ELDs) have been introduced in regulations. Ultimately allowing drivers and fleets to go paperless which as a result, combats false records and incorrect data entry. 

 

Limiting Wastefulness

When businesses switch to using an innovative telematics solution, typically, the environmental benefits are not stressed as much. However, since the impact that businesses have upon the environment continues to remain a popular topic, it’s important to highlight that going paperless by using telematics solutions can help reduce wastefulness. Specifically, employees are able to forgo using paper entirely as all of their work and information is recorded electronically.

This benefit is noticed within any office environment as teams no longer have to record data physically on paper documents to then input the information in a database. Telematics solutions are able to pull the information automatically and electronically, to then display it on any computer or smartphone device. Allowing employees to no longer have to use wasteful amounts of paper to be able to share or show information.

 

Praising Cloud Storage 

Telematics solutions are also praised for the technology’s cloud connectivity. As mentioned previously, telematics solutions automatically pull and organize data that is relevant to a company. However, this goes one step further to reducing the use of paper as this information can be pulled and stored electronically. No longer are businesses required to keep physical paper copies of documents or reports, rather they use devices to view and analyze the information.

An example of this is how a small contracting business must keep tedious records of all of their contracting jobs. Ensuring that any customer or invoice inquiries can be completed or reviewed with accuracy and ease. This can include reassurance of accurate billing or arrival times, documentation of parts used or work completed and even the individual who attended and their notes on-site. Without a telematics solution, all of this information would be hard to review as it would likely be kept physically on paper in offices. Limiting who can have physical access to it.

 

How Your Business Can Go Paperless and Enter The Digital Era 

If your business would like to go paperless by incorporating a tech-focused approach, contact us today! We have a number of resources and solutions available that allow for all of these benefits to be seen and more! Whether you’re looking to incorporate intelligent dispatching through ZenduWork, create digital forms with ZenduForms, or complete web-based maintenance management with ZenduMaintenance, we’re confident that we have a solution as unique as your business!  

Is Your Commercial Contracting Business Maximizing Its Telematics Potential?

Posted on | by Anna | Leave a Comment on Is Your Commercial Contracting Business Maximizing Its Telematics Potential?

When it comes to moving a business forward, many look to implement new tools and strategies to accommodate changing processes and requirements. Recently, the focus for organizations is to streamline processes to not only ensure accuracy and employees responsibilities, but to boost finances. Within the commercial contracting field, telematics can accomplish this and more, specifically with the implementation of new and powerful management systems.

 

What Are Management Systems

A management system is a telematics solution that is used by numerous business owners and managers to grow their business and achieve their long term goals. Not only can these systems work to increase workflow, but these systems also allow for expandability while keeping costs low or reducing them even further. Although the features of management systems can vary, typically solutions can be adjusted to allow for custom mapping or GPS features, dispatching, maintenance, visibility and tracking. The focus is usually streamlining and automating data collection, complying to rules and regulations, as well as streamlining processes. Even though management systems can be applied to nearly any industry in one way or another, one industry that is seeing great potential from using it is commercial contracting or construction. 

 

Why Commercial Contracting Businesses Are Seeing Success

Increased Visibility 

Management systems are praised for visibility. When speaking about commercial contracting businesses, visibility from solutions allows managers to better supervise their teams, resulting in greater management of the overall business. 

For example, since management systems offer live vehicle tracking and equipment tracking integrations, the location of employees and available equipment are always known. So when a call comes in, a dispatching manager can properly dispatch the closest worker who has the right training. Or, managers can dispatch the employee who has the proper tools and equipment, ensuring that they are maximizing their teams efforts by sending someone who can complete the job.

 

Less Downtime 

In addition to live gps fleet tracking, these systems are able to conduct maintenance monitoring for connected vehicles so companies face less downtime and gain larger profits. Not only is this apparent in regards to deploying efforts (as the system will ensure that the right employee with the right skills or equipment will arrive), but in regards to asset quality. This concept speaks to the monitoring of tools, equipment and even the vehicles themselves to ensure they are in peak working performance. As management systems gather specific data that is applied to predetermined algorithms, it is possible to learn when to schedule maintenance.

For example, sensors and diagnostic devices can be installed to monitor vehicle performance. Prompting managers to determine when maintenance should be scheduled. This allows teams to stay productive as sudden breakdowns that cause vehicle downtime happen less often.

 

Boosted Safety 

Lastly, depending on the nature of your commercial contracting business, you may find that your team is frequently dispatched to rural job sites alone. With management systems, managers are able to integrate a number of safety solutions to better protect their lone workers. One to highlight is the Man Down System which offers remote location management. This is through the increased communication from a device that can sense when a worker is injured or falls, resulting in a triggered motion sensor and thus, transmitting a notification requesting the assistance of management and EMS services. 

Regardless of what your focus is for 2020, a management system is a tool that countless contracting businesses are seeing benefits from. Not only are managers and owners noticing that they are able to have more visibility on their team, but they can find ways to integrate maintenance and safety features. 

If you’re interested in learning more about the management features that are available, or what integrations could best fit your unique business needs, contact us today! We’ll be happy to speak with you to learn exactly what you may want to invest in so you can see success in the new year!