government fleets, telematics, gofleet, fleet management, productivity

How Government Fleets Can Benefit from Telematics Solutions

Local government and public works agencies rely heavily on datasets to improve their operations, satisfy their constituents and plan their community more effectively. What typically remains top of mind for most government agencies is the safety and satisfaction of their citizens. To this end, telematics can help achieve these goals by providing visibility into the inner workings of their services and fleets, creating a partnership with the public rather than an autocracy.

 

From vehicle tracking to functionality, telematics can have a positive impact on government operations. For example, a winter maintenance fleet manager can have specific data at his fingertips, including when plowing occurred and when, and even how much salt is left in a vehicle. The right telematics solution will help save costs, improve safety and overall operational efficiency, and help fleet managers monitor the status of services while tracking their assets on a single platform. Here’s how telematics can improve your government operations.

 

Single sign-on

 

Not all government vehicles are plows and spreaders, which is why it’s important to be able to manage all assets within your organization through one system. Managing your entire fleet through one platform reduces training, reinforces information and highlights inefficiencies.

 

A centralized, cloud-based “single source of truth” allows you to track assets in real-time while managing their maintenance and controlling costs. Telematics can automate your processes and eliminate hours of manual data processing, giving you more time to focus on decision-making, training and efficient operations.

 

Automate and manage your assets

 

Government organizations provide essential services and critical infrastructure that support the daily activities of residents and businesses. In addition they are responsible for maintaining service level agreements, infrastructure planning, policy and ensuring the best use and deployment of expenditures and assets.

 

Because government fleet managers and leaders typically oversee a diversity of vehicles and assets (usually in the form of unique GPS tracking), an integrated telematics solution would offer full visibility into the operational data of all government vehicle types on a single platform, providing the tools to maintain compliance and road safety while reducing costs.

 

When you increase your fleet’s capabilities, you can measure material usage and ensure equal delivery of services within the community. Ultimately, these datasets lead to lower costs and a reduced environmental impact.

 

Asset health

 

Whether seasonal or otherwise, repairing infrastructure and conducting road work is tough on vehicles and assets. Telematics allow you to monitor asset performance to ensure you get the most out of them. When you track asset utilization, such as average daily mileage and service history, you can increase their lifespan and improve your bottom line.

 

The right telematics solution will compile both historical and real-time data usage so you can proactively decide how best to maintain and use your assets. From forecasting future repairs to predicting vehicle replacement, the fleet reports offered from telematics data give valuable insights into performance and maintenance, giving you a holistic overview of your fleet’s health.

 

Increase productivity

 

The unfortunate truth about many government operations is the tendency towards using old management methods, such as spreadsheets, that offer little to no insight into asset usage. When you don’t know the health of your fleet, you can’t prepare for potential work, which can lead to unplanned downtime and reduced efficiency. It is essential to have an automated telematics management system that can track and manage your fleet in real-time so you can maintain productivity.

 

Manage public perception

 

In the end, government fleets answer to the governed. Give your community access to visibility and help fight false claims with historical reporting and analytics. Provide proof of vehicle location and services rendered; show your constituents how to track vehicles themselves with a public map they can easily access and maneuver. Transparency can foster a positive relationship with the public and improve overall satisfaction. 

 

Use telematics to turn your fleet data into insights and action. Support your key government business drivers, including asset management, compliance, accountability, and efficiency. Contact your GoFleet specialist for your special offer, and schedule a demonstration today.

zendumaps, gofleet, gis, mapping, winter maintenance, waste management, city works

6 Industries that can benefit from ZenduMaps

By now, you’re familiar with the ZenduIT mapping software system that we offer ZenduMaps, which offers real-time location-based operations management that benefits fleets across a number of industries. The use of telematics is becoming increasingly prevalent among fleets, and managers of all kinds are beginning to understand the benefits of tracking vehicle location, driver behavior, work planning and so much more.

 

While the more obvious applications for ZenduMaps might include winter maintenance and seasonal road work (read more about the advantages of ZenduMaps for public works here), there are a number of operations that could benefit from this powerful fleet management tool. 

 

 

City Planning

 

Geographic Information Systems (GIS) have been very successful tools for urban and rural planning over the last several years. Whether the task is planning for new roads, working out local taxes or planning the next desirable neighborhood, the data gathered from ZenduMaps can help develop a new city, track its expansion and plan the direction of future growth.

 

Using GIS data, cities can manage planning, analysis and reporting — all factors that are necessary for successful building. With this secure, cloud-based software, stakeholders across local government and private organizations can be engaged to ensure that zoning, city bounds, street names and more are accurately and efficiently mapped. The platform provides geospatial data sets that deliver more effective solutions for planning management and city operations. 

 

Waste Management

 

The ZenduMaps platform has integrated tools to help improve productivity and reduce costs, both of which address common challenges within public works, but can be applied specifically to waste management. The public sector has a unique set of needs; waste collectors have the double task of clearing garbage quickly, efficiently and on a regular cadence, while appeasing constituents . 

ZenduMaps can manage and optimize waste collection vehicles, increase productivity and encourage fleet managers to adhere to waste collection schedules. The routing function increases fleet visibility and efficiency, while optimizing pickup schedules and litter control. Moreover, scheduled pickups and routes are searchable and viewable by the public, which fosters goodwill and keeps citizens informed.

 

Government

 

Government contracts represent some of the biggest use cases for ZenduMaps, as well as some of the greatest accountabilities. In this instance, GIS data can track all vehicles, assets and routes on a live map, allowing you to receive alerts based on predetermined triggers. The platform can also produce maintenance schedules and reports to reduce fuel costs and maintain vehicles before a problem arises.

 

The mapping of service locations and routes offers real-time feedback on completion rates and allows government agencies to proactively detect missed services or insufficient resources before they become a problem. 

 

To help manage public perception, the public can gain visibility into historical reporting and analytics for service verification, including work location with date and time stamps. By benchmarking the capacity of staff and equipment, an agency can verify the need for additional resources, or reallocate existing resources to other projects.  

 

Transportation

 

GIS data is commonly used for managing existing transportation issues while allowing those agencies to plan ahead for new roads and routes. The ZenduMaps solution offers fleet managers full visibility into the operational data of all government vehicles on a single platform, and provides the tools to effectively reduce costs, maintain compliance and ensure road safety.

 

Water Utility

 

One of the most critical areas for geospatial technology is water asset management. Mapping solutions provide water utilities with improved asset management capabilities. Creating smart, connected networks with water utilities can ensure clean drinking water for a community, a city, or the global population. In this case, agencies can accurately and efficiently maintain the utility’s infrastructure to help meet the increasing demand for water.

 

In addition to tracking water pressure and monitoring potential leaks, GIS mapping technology plays a vital role in digitizing water networks, and can help provide valuable insights into locations and assets, including pipes and reservoirs. Data gathering, both historical and current, can help water utilities plan new infrastructure projects and provide a complete picture of the utility’s performance. Water managers can use this technology to improve service levels and ultimately improve customer satisfaction. 

 

Agriculture

 

Pursuant to the development of water utility infrastructure in cities, GIS data also holds sway in rural areas where water is essential to the agricultural industry. The availability of water directly affects crop production in a given region; GIS mapping can produce efficient techniques for farming, identifying crops and determining yield. GIS data can also help analyze soil data, which increases food production.

 

The goal of a mapping platform is to reduce costs while improving efficiency, operational effectiveness and quality of service. Speak with one of our consultants about implementing a solution for your industry. Contact us now for your free trial!

cityworks, mapping, zenduit, zendumaps, gofleet, government, fleet

A Beginners Guide To Cityworks And Its Benefits

In the latest integration of systems that improve workflow and increase transparency among its stakeholders, ZenduIT has merged processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging not only city workers, but regular citizens as well. By leveraging geographical information systems (GIS), Cityworks uses data to connect previously siloed city systems and ultimately build safer, smarter and more resilient communities.

 

What is Cityworks?

 

A geographic information system creates, analyzes, maps and manages all kinds of data; it connects data to a map, integrating “where things are” with descriptive information, such as “what things are like there”. It helps us understand patterns, relationships and the context within a geographical location. GIS creates fertile ground for mapping and analysis that can be used in virtually every industry, improving communication, efficiency, management and optimal decision making. 

 

Cityworks helps you fully use your GIS data and improve operational efficiency. This leading web-based GIS asset management system tracks, manages, scores and analyzes the assets that comprise your infrastructure. Designed to help city-run agencies streamline their workflows, track data and improve communication, Cityworks helps local governments and utility agencies get work done.

 

Scheduling work activities

 

Cityworks provides a detailed foundation of asset management. Cityworks allows you to combine assets based on key factors such as age, type and location. These groups can be used to create and schedule various maintenance activities.

 

Mapping Tools

 

Because Cityworks is built exclusively on GIS, you can easily map open service requests, or work orders of varying types. These tools empower and encourage you and your staff to use asset data and create an integral part of the work management process.

 

Mobile Data

 

We live and work in a mobile-centric environment. Your data should be portable as well. Cityworks has a number of tools to help your crew access and update valuable content on site and on the go.

 

Work Orders

 

You can track work that has been performed on an asset at any time throughout its entire lifecycle with Cityworks. Users can search for work orders and view them on the GIS map. Track active or overdue work orders and monitor work, regardless of whether it’s associated with a specific project, contractor or task.

 

Improve Communication

 

Once you can track asset data and work history, you can better share this information with staff, cross-functional departments, and public citizens. Cityworks users have created solutions to improve communications across a number of tasks, including repairs, inspections, emergencies, permits and resident requests or inquiries. 

 

How Cityworks can benefit your city

 

Fostering goodwill

 

Often, information silos and archaic systems prevent a city’s infrastructure from working efficiently. ZenduIT works synergistically with Cityworks to improve communication between a city and its constituents. Imagine having a work management tool that creates digital public maps where citizens can report issues in real-time. 

 

ZenduIT’s mapping interface, ZenduMaps, allows the public to do exactly that. No more long, laborious 3-1-1 calls. Whether there’s a spotted pothole or burst pipe, users can simply click on the digital map and feed that data to the proper department. When they’re shared, intelligent monitoring tools foster goodwill between a city’s inhabitants and the infrastructure that’s there to support them.

 

Automated processes and applications

 

Connecting technology offers better tools to communicate with the residents within a city. For example, Cityworks can streamline the process of tracking property stabilization by making data and inspection status easily accessible and transparent across departments. This system of record keeps both residents and city employees in the loop and fosters efficient workflows.

 

Similarly, ZenduMaps can create a public map, whereby residents can report issues or render complaints in real-time, either on the site or using their mobile devices. Issues are submitted to the proper city department, and the tool can now allocate work to the proper crew, or feed into a third party work order management system such as Cityworks. Consider the applications for not only road work, but waste management and winter maintenance. Most cities currently operate under a “search and fix” process, but with strong citizen engagement and specific GIS data, the continuous course of mapping and fixing can create proactive, predictive patterns for future work, patrolling and route optimization.

 

Cityworks and ZenduMaps work together to drive public engagement; that component of citizen involvement helps create a dynamic and transparent workflow, where everything from reporting issues to taxes can be managed interchangeably, with input from the people who are most impacted.

 

Work management tools save time and generate efficiencies. When they’re connected, these same tools can also create goodwill within a community and improve some of the city processes currently in place. Together with ZenduMaps, Cityworks will help you build safe, resilient and smarter communities.

Green Fleet

How Public Transportation Fleets Can Become A Green Fleet

Public transportation is a lifeline for cities. It plays an irreplaceable role in communities of all sizes and connects people to places and destinations. Public transportation has had a long history of being a cost-effective environmentally-friendly method of travel. A single bus can carry up to 50 passengers and replace approximately 30 -40 private vehicles on the roads. 

Municipalities and Governments worldwide have prioritized the investing, improving, and revolutionizing of public transit systems to ensure continued success.

Climate change and public transit is continuously spoken about together as transit systems are one way for entire populations to take steps towards reducing their carbon footprint and environmental impacts. 

In fact, this focus of green fleets reducing carbon footprints and environmental impacts has also moved into nearly every industry – especially industries that are vehicle-based businesses. So much so, that embracing renewable clean energy has never been a more imminent task, and the public transportation sector has already embarked on this revolution. 

 

Why The Public Transportation Sector Is Looking At Green Fleets Right Now

Technology Maturity

Municipalities and public transit agencies have been eyeing for greener solutions to power daily operations. Shifting an entire bus fleet to zero-emission has been on the agenda for many transit agencies. In fact, some cities have already accomplished this goal of green fleets, while others have set a target date for when the transformation will be complete. 

Toronto, home to the current largest electric bus fleet in North America, expects to achieve a fully zero-emissions fleet by 2040. Metropolitan Transportation Authority (MTA) based in New York City, the largest transit agency in North America, also plans to move towards an all-electric fleet by 2040

As the electric vehicle battery technology is constantly improving and getting more mature and advanced over time, the electric bus has become an increasingly viable and appealing option to replace diesel bus fleets as the future form of bus transportation.

 

Government Mandate And Regulatory Guidance

The government mandate and regulatory guidance further push transit agencies worldwide to consider shifting to a full-electric fleet. The United Kingdom has committed to banning all sales of diesel-engine and gasoline cars by 2040. Additionally, they are planning to ensure that all vehicles on roads to be zero-emissions by 2050. Other European countries have followed a similar approach by setting a target date to phase out diesel and gasoline vehicles. 

Back in North America, the Canadian province of British Columbia has also introduced a similar plan to end eternal-combustion sales in the upcoming decades. 

Public transit agencies, often funded and administered by the government, need to set an example for the rest of the society through determination and real actions to progressively transition into renewable-powered operations. Transit agencies have an undeniable responsibility to lead the change and raise public awareness about the benefits electric vehicles. 

 

Transition Takes Time

Another pressing reason why transit agencies should begin moving to an all-electric or green fleet now is due to scaling. Transit agencies in major metropolitan areas tend to have large fleet sizes of hundreds or thousands of buses. Converting the entire existing fleet to an all-electric fleet is not an easy task and requires a vast amount of time and work from agencies to carefully plan out the implementation process in stages. 

The length of the transition period also depends on the production rates of vehicle manufacturers and battery suppliers. All these uncertainties and complexities of work highlight that change takes time, and transit agencies need to act now to meet the regulatory deadlines and/or targets. 

 

Lower Operational And Maintenance Costs

Though change is hard, the benefits of a green fleet in public transportation is rewarding. 

In the beginning, many transit agencies were skeptical about transitioning to an electric bus fleet due to concerns associated with cost and performance. Some were worried about the high initial purchase costs of electric buses, but that consensus is shifting rapidly. The lower operating costs of electric buses have made them a more economical option than internal combustion engine buses in the long run. 

On average, it’s 2.5 times cheaper to operate an electric bus than powering a diesel bus. The fuel economy of electric buses is five times higher than that of diesel buses. Given that the electric bus and diesel bus have a similar lifecycle of 8-12 years, transit agencies can expect huge savings in fleet operational costs after the transition. 

In fact, this does not even account for savings from maintenance costs which is far lower for electric motors than that of conventional motors.

 

Good For Our Planet

Cost-savings is just part of the advantages of committing to an electric bus fleet; the more significant impact concentrates on understanding what this change means to our planet. 

An electric bus operates 100% on green technologies and is completely free of GHG (Greenhouse Gas) emissions. As buses are currently responsible for 25% of black carbon emitted in the transportation sector – its impact is something we can no longer overlook. As bus activity continues to increase in the future, we expect to see an additional 26,000 tons of black carbon being emitted into the air by 2030. Shifting to fully electric bus fleets can drastically cut down carbon emissions by 1.4 billion tons globally by 2050. 

Because electric buses have no tailpipe, an improvement in local air quality can immediately be observed. Reducing global transportation sector emissions is a top priority, and bus fleet electrification paves a reasonable path to achieve this goal. 

 

Good For Our Community

Reduced emissions from fleet electrification not only helps to lessen environmental burdens but also has a transformative impact on the local community health. Traditionally motor vehicles emit toxic and hazardous pollutants into the air through the exhaust system, causing a rise in illnesses in communities near roads. 

Vulnerable populations with pre-existing medical conditions are at a higher risk of developing more severe symptoms and illnesses such as asthma, diabetes, lung cancer, and cardiovascular diseases. Children and the elderly with compromising immune systems are also faced with adverse health outcomes, including permanent lung damage and other long-term health effects. 

Every year, pollutants from motor vehicles cost our economy billions of dollars. In the United States alone, around $24 billion to $450 billion of social costs per year are attributed to the health hazards caused by motor vehicle pollution. The astronomical magnitude of motor-vehicle pollution impacts prompted a revolution in finding new energy sources to power vehicles on the roads to protect and safeguard community health and improve global sustainability. 

Building and transitioning into a zero-emission bus fleet is a fundamental step in reshaping our communities and protecting vulnerable populations. Research conducted in the Great Toronto and Hamilton Areas in Canada shows that electrifying and transitioning all public transit buses to green fleets can prevent 143 premature deaths per year in those areas. 

In addition, moving towards a green fleet addresses one of the key complaints about diesel buses – the noise generated from the vehicle’s internal combustion engine. Exposure to prolonged noise can be an invisible killer that harms people’s hearing, causes stress and anxiety, and results in drivers’ fatigue. The electric bus offers unique advantages by presenting a much quieter riding and driving experience for passengers and operators. In fact, the bus is so quiet in most of the low-speed urban road scenarios that local communities won’t even notice a bus has passed by. Customers will truly enjoy a more comfortable, quieter, and superior commuting experience on an electric bus. 

 

Pushing For Wider Adoption Of Electric Vehicles Across All Sectors

Investing in proper infrastructures to support the electric bus fleet’s growth will sustain change and foster continuous quality improvement over the entire bus network. Shifting to an all-electric fleet means a fundamental change in operations management and service planning. Installing and constructing new charging stations across bus depots, terminus and providing convenient intelligent charging solutions paves the way for expanding electric bus fleets. 

Pushing for new electric vehicle charging stations not only benefits public transit services but also leads the way for the expansion of charging infrastructures for private electric vehicles. Only through building an extensive network of electric vehicle infrastructures and service facilities can we truly stimulate a bigger electrification trend in the market. 

Curious to learn more about electric fleets and the role that telematics plays? Or how one city adopted 16,000 electric buses in a decade? Read the continuation of this article here.