telematics, report, gofleet, gps, optimization, fleet, vehicle

What Is Telematics? An In-Depth Look

In the most general terms, telematics is the fusion of telecommunications (e.g. phone lines and cables) and informatics (computers) to create a holistic overview of one’s enterprise. Most often, telematics solutions are applied to commercial fleets, automating and leveraging the collection of GPS data across any number of assets.

While certainly not a new industry, the telematics field stands at the precipice of massive growth opportunities. The following is GoFleet’s primer guide on telematics; we’ll show you how it works, the types of data sets that are collected, and how to harness the power of telematics to increase your productivity and profitability. 

 

How did telematics start?

 

The digital science of merging telecommunications channels with information technology (or informatics) began In the 1960s, when The Department of Defense in the U.S. developed GPS — the Global Positioning System. GPS was created specifically to trace the movement of their domestic military assets and improve internal communications.

As the internet expanded, more telecommunications networks went up, transferring data in real-time and enabling information to travel remotely, automating the capture of detailed data for a variety of purposes. Telematics was also made possible due to technological breakthroughs in machine-to-machine communication (M2M) — highly intelligent computer devices that gather and analyze mass data to manage real-world systems.

Today, vehicle telematics integrates wireless communications, GPS navigation, third-party software platforms, hands-free cell phones, automatic driving assistance systems and message encryption. Telematics systems can report on a vehicle’s speed, idling, tire pressure, driver habits, engine fault codes, collision detection and much more.

Added to the tracking device hardware, GoFleet’s software platform, AI algorithms and other patented knowledge allows for accuracy, quality and protection of GPS and other data transference. Known as ‘curve-logging’, this allows our software to discard unnecessary information, while preserving and logging the most useful vehicle maintenance data.

 

How telematics works

 

With regards to fleet tracking, vehicles equipped with Vehicle Tracking Devices; small, durable black boxes that provide superior GPS and asset tracking technology. These telematics devices often plug into an OBD II or CAN-BUS port in the vehicle. Paired with a SIM-card and on board modem, the units enable constant communication across all cellular networks.

The asset tracking, vehicle information recording, and communications transmission devices involved in telematics logging include the following key components:

  • GPS receiver
  • Engine interface
  • SIM card
  • Accelerometer
  • Buzzer or other audio messaging
  • Interface for input/output (expander port)

The devices then retrieve and record an enormous amount of data generated by a vehicle, and transmit that data through cloud technology, providing fleet towners with dashboard reports and command-centre visibility into their operations.

Since telematics devices connect to a vehicle’s sensors and hardware, the type of data they process and analyze includes:

  • Real-time GPS positioning
  • G-force and vehicle speed, measured by a built-in accelerometer
  • Trip distance, routing and time
  • Idling time records
  • Fuel consumption
  • Harsh braking, hard cornering, rapid acceleration and other bad driving habits
  • Seat belt usage
  • Vehicle faults, engine light information and other engine data
  • Battery voltage and vehicle temperature
  • Service reminders and other vehicle maintenance warnings

All of that data is captured, encoded and then transmitted through fleet management software. It is then decoded for authorized, preprogrammed users, allowing for secure transmission of actionable data to IP addresses or cell phones.

This provides the command-centre data needed for generating, viewing and exporting dashboard reports. Business intelligence insights can even create driver scorecards — identifying safe drivers, speeding incidents, or opportunities for scheduled maintenance.

 

Telematics in fleet management

 

Telematics has become an essential tool for commercial and government fleet management. In addition to tracking major assets across the globe using GPS, advances in machine learning and data analytics mean improved fleet performance and productivity. Fleets can even use benchmarking measures to compare safety, fuel consumption or other standards against similar fleets.

One indispensable feature of telematics in fleet management is the creation of advanced analytic comparisons. This provides fleet managers with hard data that can be used to identify optimal travel routes, deter theft and protect assets.

Though telematics data can be stored and sent from closed-vehicle systems, most often a fleet’s telematic technology is shared through open platforms via proprietary software. This allows businesses to integrate other hardware, after-market accessories, and third-party apps for greater efficiency, expandability and insight into business operations, while retaining data privacy.

As telematic devices continue to improve, the most popular telematics integrations for fleet management currently include:

In fact, vehicle security and identification sensors have improved so much that fleets can now authenticate a driver’s identity before they are able to start the vehicle.

Every day, more businesses, nonprofits and government agencies move toward the hard data and superior protection that telematics affords. According to Allied Market Research, the automotive telematics market was valued globally at $50.4 billion in 2018. By 2026, experts believe it will reach $320 billion. 

The benefits of telematics are self-evident; they offer diagnostic tools that prolong the life of vehicles, warn of pending issues and identify areas of concern. Telematics contribute to ROI and savings so exponentially, Verizon recently wrote: “32% of fleets using fleet management technology achieved a positive ROI in less than a year,” sharing this and more data points in their 2021 Fleet Technology Trends Report.

Industries currently employing telematics for their fleet tracking include:

 

The benefits of telematics for commercial fleets

 

The applications for telematics cannot be understated; it harnesses a rich ecosystem of information — from granular drivetrain details to post-collision reconstruction of driving events — ensuring the health of your vehicle and the safety of everyone on the road.

 

Safety tracking:

 

Fleet managers can use telematics to monitor the speed and location of their vehicles, as well as ensure that drivers employ good driving habits now and in the future. In the event of an accident, telematics can help identify who was at fault and what the road conditions were prior to the event, ensuring the safety of their drivers and preventing future incidents.

 

Maintenance:

 

By understanding the entire operational life cycle of their vehicles, including hours of service (HOS), warranty recovery and preventative maintenance scheduling, managers can find areas of improvement and identify problems before they occur.

 

Insurance:

 

Insurance companies can leverage telematics data to assess risk factors within a fleet and adjust premiums accordingly. Factors such as accidents, fuel consumption and engine wear can all determine — and possibly lower — insurance rates for your fleet.

 

GoFleet telematics support

 

GoFleet and our trusted partners have identified seven key areas where fleet management receives the greatest direct advantage from telematics support:

  1. Improved Productivity: Using real-time GPS tracking and automatic trip reporting, fleets can greatly improve dispatching, routing, ETA notification and customer service.
  2. Increased Safety: In-vehicle driver coaching alerts to drowsiness or other risky driver behaviours; collision reconstruction and theft location notifications help protect your assets.
  3. Optimization of Fleets: Streamlining vehicle servicing with predictive maintenance and remote diagnostics improves fuel management, driver habits and vehicle integrity.
  4. Fleet Compliance: Automates FTA reporting, inspections and compliance logging.
  5. Platform Integration: Makes sure all your mobile asset apps and equipment communicate seamlessly, integrating camera, sensors, CRM technology and more.
  6. Adaptable Sustainability: Reduces the environmental impact of carbon emissions, adapts to emerging power sources, and analyzes the cost effectiveness of electric vehicles.
  7. Insurance Premiums: Because fleets can now share their safety compliance data as proof with insurance companies, risk assessments often generate lower premium costs.

 

The future of telematics

 

As GPS tracking systems and M2M technologies advance, the Internet of Things (IoT) continues to grow; every advance made brings us closer to the edge of a telematics revolution. From enhanced collection and capture of intelligence data to performance benchmarking and reporting for fleet optimization, the future of telematics is bright. Contact your GoFleet consultant to discuss how telematics can bring tomorrow’s technology to your fleet, today. 

safety-driven, telematics, fleet, technology,

Safety-Driven Technologies And Strategies Your Fleet Needs

The pandemic has drastically changed nearly every aspect of our lives. As Governments worldwide introduced lockdown measures aimed at curbing the coronavirus transmission, our cities will never look the same as before. People choose to spend more time at home, resulting in less traffic on roads. Knowing this you might be thinking that emptier streets usually translates to safer conditions for all road users, but data has shown that this is not the case. In the United States, early data indicates a 14% jump in fatality rates per distance driven in March 2020, according to the National Safety Council (NSC). Data also suggests rising speeding, harsh cornering and reckless driving activities since the beginning of the pandemic. The question is, why do we see a jump in dangerous driving behaviours during the pandemic despite our roads being emptier? What factors contribute to this change, and how could we refocus on road safety during high accident periods?

For businesses, aggressive driving behaviours are the leading contributing factors to roadway accidents and collisions, which can have a detrimental effect on a business’s operations. Any roadway accident could result in workers injuries and businesses paying out hefty fines, compensations or insurance premiums, which can be devastating to a business’s financial status in the long run. There is no doubt that companies should devote every effort and uphold a strong safety culture to maintain a safe workplace and protect all vehicle operator’s safety. In light of the pandemic, businesses need to preserve cash flow to secure corporations financial viability and cannot afford any operational mistakes or unnecessary spending. Cracking down on fleet drivers aggressive driving behaviours is the most effective way to reduce road accidents and cut down costs incurred from accidents. However, it requires a strategic and systematic approach to build the foundation for a sustainable and robust fleet safety culture. 

We also cannot neglect the fact that humans are not perfect. Even the most cautious drivers can make mistakes that may put them and the company’s assets at risk. This is why businesses and fleet managers need to supply drivers with the right tools to serve as an extra pair of eyes on the road, protecting them from any immediate road danger. There is a wide range of vehicle safety-driven products on the market, but telematics stands the test of time and brings the best of technology to life. A unique integrated approach allows telematics to combine the power of multiple types of safety-driven technology from eye-tracking, vehicle sensing and advanced camera technology, creating one streamlined set-up that provides the ultimate all-around safety support every company is looking for. We will showcase how telematics can power your fleet operations so that fleet managers never need to worry about operation safety again. 

 

The Dangers Of A False Sense Of Security

A false sense of security might explain why we see an increase in aggressive driving behaviours during the pandemic. Drivers are already used to congested roadways and slow traffic in urban areas prior to the pandemic. Now, under government-issued stay-at-home orders, there is a significant reduction in traffic on urban roads and highways. This inevitably causes many drivers who still need to travel to believe that emptier roads translate to easier and more comfortable driving conditions. They feel that less traffic means a much safer driving environment since the chances of encountering heavy traffic is greatly reduced. This false sense of security makes drivers believe that they are safe when they are actually not. The moment they decide to speed and commit other dangerous driving behaviours, they are not only putting themselves at high risk but also threatening the safety of other road users, such as pedestrians and cyclists. 

 

How To Build A Robust Fleet Safety Solution With Safety-Driven Technology?

In commercial fleet operations, this false sense of security cannot be tolerated.  Drivers may argue that speeding will help them to complete their work faster, but when an accident happens, the adverse impacts will far exceed what many companies can endure. The additional costs that resulted from the accident are just one side of the story, where many business owners underestimate how much an accident could hurt a business’ brand image and reputation. Imagine that a logistics freight truck is transporting an important load of time-sensitive critical shipments, and the vehicle got involved in an accident due to the drivers aggressive driving behaviours and careless driving. In this case, the shipment might get delayed or damaged, causing for a late delivery and an unhappy customer. Thus, in many ways, reinforcing safety-driven practices within the fleet is an important pillar to help your business secure customer loyalty and create a positive brand image. 

Establishing strong safety-driven practices within the organization and building an extensive driver training program is just one step in shaping a zero-incident culture. In today’s world, businesses face increasingly challenging and complex tasks, which require some of the most innovative solutions to address the most pivotal concerns. 

 

Live In-Vehicle Verbal Driver Feedback: Tailored Coaching, Perfect Driving

Wouldn’t it be great if every driver gets a virtual personalized safety assistant to provide live verbal instructions and reminders in helping them perform safe operations? If drivers forget to buckle up their seat belt prior to starting up the engine, our assistant will promptly remind drivers to do so. If drivers went over the posted speed limit, our assistant would ask the drivers to immediately slow down. This kind of seamless experience can only be found on the telematics device, and it takes your fleet driver coaching program and daily operations to the next level. 

State of the art spoken alert system uses real-time text-to-speech to issue messages to drivers if a user-defined violation has been triggered. This gives fleet managers the ability to tailor the system by setting up custom rules in the telematics platform. For example, fleet managers may want vehicles to slow down in specific areas, such as at the warehouse loading bay. Traditionally, they could only rely upon drivers to follow the posted speed limit, which in many cases, drivers may not notice the signs or just ignore them. But with in-vehicle verbal driver feedback systems, fleet managers can set up custom rules such as drivers must not drive vehicles at speeds higher than a certain threshold in the warehouse zone to restrict drivers’ behaviours in any geographical setting. Now, when drivers enter or travel within the warehouse zone at any speed higher than the predefined metrics set up in the system, the in-vehicle verbal driver feedback system will warn the drivers to slow down and record a rule violation if drivers continuously disregard the warning. Any rule violation will also trigger the system to send out a notification to fleet managers and record the event on file. 

We keep the device installation process of the in-vehicle verbal driver feedback system extremely simple with minimal work required. Just plug it directly into the compatible tracking device and it will become a driver’s best safety companion on the road. 

 

Collision Avoidance Technology: Your Extra Eye On The Road

We have spent a long time pursuing the answer these important questions: What can we do to save drivers lives at the most critical moment? When drivers face imminent danger, what can we do to best protect them and maximize their survival chances? We know that the few seconds before any collision or accident are absolutely crucial, and the driver’s actions and responses could make the difference between life or death. That’s why we want to adopt the most advanced vision sensing technology to create the last safety barrier drivers can trust.

The collision avoidance technology uses cameras, radars and sophisticated software algorithms to detect objects ahead. Blending with computational power, the collision avoidance system actively and continuously scans the road ahead, analyzes the vehicle’s surrounding environment and identifies probable and imminent hazards and threats. When a threat has been detected, the system is safety-driven and instantly issues both a visual and audible alert to warn drivers of probable danger. Compared to vehicles that were not equipped with collision avoidance technology, the equipped vehicles earns driver’s a few more valuable seconds to respond to immediate dangers, which prove to be life-saving and decisive in protecting the driver safety. 

The collision avoidance solutions are a form of safety-driven technology that can be used in more ways than just detecting objects around the vehicles. It has the capability of warning drivers when it detects the vehicle is about to cross the lane boundary without signaling to switch lanes. Other than detecting surrounding vehicles, the system can also detect pedestrians and cyclists, making it one of the most versatile safety tools that perfectly fit the urban road setting. We want our system to fit in your businesses workflows, and that’s why our system works in all weather conditions and has night vision capabilities for accident avoidance in any situation. 

The reduced traffic on roads during the pandemic might cause drivers to drop their guard and commit dangerous behaviours. Businesses cannot overlook the risks hidden behind their drivers unsafe driving behaviours. Though strengthening the corporation’s safety culture and practices is an important step in reducing the risks, equipping your fleet with the most advanced safety-driven technologies can further eliminate the chances of accidents and cut down the burden that accidents may cause to your business. Speak with one of our fleet safety specialists to learn more about how we can help your business to achieve zero accident fleet targets. 

 

power take-off, gofleet, tax, return, refund, iox aux, fleet

All You Need to Know About Power Take-Off and Tax Refunds

Power take-off (PTO) is a crucial device used to transfer mechanical power from vehicle engines to other pieces of equipment. It is adopted in a wide range of industries and sectors, such as forestry, energy, winter operations, waste management and many more. It allows the vehicle’s add-on equipment to extract and receive power from the vehicle’s host energy sources without installing an external energy source. 

Many fleet managers and asset operators favour PTO as an efficient and reliable way of attaching additional equipment and machinery to the vehicle, which helps them complete demanding tasks and dramatically expand vehicle utility. As a telematics company, we pride ourselves on using an innovative approach to derive changes and outcomes and we decided to give PTO a magical refresh and update. Our approach focuses on helping you extract the most information from PTO systems, which empower your operation to unmatched efficiency and drives down costs. 

 

The GoFleet Way of Mastering the Power Take-Off (PTO) System

Our IOX-AUX Harness links auxiliary sensors to our industry-leading fleet tracking systems, which enable operators and fleet managers to access information that they previously could not see. The IOX-AUX facilitates advanced sensor monitoring, enabling fleet managers and operators to view the real-time status and activities of the PTO. Fleet managers are also able to set up exception rules in the system to restrict and monitor operators’ behaviours, and any violation will trigger alerts, which immediately notify fleet managers to take appropriate actions. One of the most useful capabilities of PTO integration is that the system can organize PTO sensor data and formulate detailed reports at the end of the operations, which inform fleet managers about any event or violation that took place during the operation. These reports are also extremely valuable and helpful to fleet managers when preparing and submitting fleet management reports to the corporation’s executive team. Being able to extract more data and insights from the PTO system simply gives businesses a leading-edge over its competitors as these pieces of information can help fleet managers and executive teams better optimize the operation through a data-driven approach.  

Talking about system expandability, we want to offer you the most choices out of competitors. That’s why our IOX-AUX harness supports up to 4 digital inputs each. With two IOX-AUX, you can monitor up to 8 inputs at any time. If you have multiple sensors or inputs needed to track on a vehicle, you now have the complete freedom and control to do so. For example, fire truck operators or fleet managers may want to monitor sirens, fire pumps and aerial ladder activities simultaneously. It is vital for them to have access to all parts’ status and real-time information at one intuitive software interface, especially during an emergency operation. This poses stringent standards for the telematics solution as fleet managers and operators demand a high level of connectivity and integration, which allows them to monitor every component and part of the fire truck. Our solution, which supports up to 8 inputs, can handle these kinds of tasks with ease. No matter which part you want to track and monitor, you can link them with the vehicle onboard GPS tracking system through IOX-AUX to experience a streamlined workflow. 

When you are ready to go, we also want to make sure the installation process of IOX-AUX is simple, easy and problem-free. Our plug-and-play installation process guarantees that your entire system will be up and running in under a few hours. The USB connector of the IOX-AUX connector plugs right into the GPS tracking device, and you just need to connect the desired auxiliaries to the IOX-AUX wire as needed. There is no complex configuration or additional hardware required, and the installation process is easy enough where you can self-install and set them up by following our step-by-step instructions. 

 

Economic Returns of Using Power Take-Off Device

Did you know that you may be qualified for a refund if you paid tax on fuel used in Ontario to operate power take-off equipment? If your fleet qualified for the requirements listed below, you could apply for a power take-off tax refund:

  • The vehicle is licensed to operate under the Highway Traffic Act
  • The use of the auxiliary equipment occurs in Ontario
  • The motor vehicle is not used to transport passengers
  • The auxiliary equipment is powered using the same power source that is used to power the vehicle
  • No use of the power from the auxiliary equipment to drive the vehicle
  • No use of the auxiliary equipment for personal use, pleasure or recreation
  • Have paid fuel tax to Ontario 

A refund request must be filed and received by the Ministry of Finance within four years of paying the fuel tax. Remember that your fleet needs to meet all the above conditions to get a power take-off tax refund, and the exact amount of refund will be determined and calculated based on the vehicles’ total distance travelled in Ontario. 

DISCLAIMER: Before placing the information contained within this article in your fleet strategy, it is always recommended that you perform your own research and speak to the appropriate individuals to ensure it is right for you.

 

Q&A of Tax Refund for A Power Take-Off

 

Question: How is the refund being calculated?

Answer:

Calculating A Refund – PTO Activity Before July 1, 2017

There are two ways to measure the fuel used during the PTO operations; you may use either one of the below:

  • Readings from meters or electronic control modules that measure the fuel supplied to the auxiliary equipment
  • Set allowances approved by the ministry for different kinds of PTO operations, based on information from equipment manufacturers

You may need to contact the ministry to confirm if there is an approved allowance for your equipment. 

 

Calculating A Refund – PTO Activity After July 1, 2017

Starting from July 1, 2017, the PTO refund is calculated by applying a pre-determined percentage allowance against the total fuel disbursed to the licensed vehicle containing the qualifying auxiliary equipment.

You can find the PTO allowance chart on the Ontario Ministry of Finance website, which outlines in detail what the allowance is for different PTO activity types. 

 

For Inter-jurisdictional Carriers

For inter-jurisdictional carriers, the refund is calculated based on the vehicle’s total distance travelled in Ontario during the claim period. The following example will help you better understand how the refund portion is calculated. 

An IFTA licensed carrier (carrier licensed under the International Fuel Tax Agreement) reports a total distance of 10,000 km in all jurisdictions, of which 2,000 km represents the distance travelled in Ontario. While in Ontario, the carrier uses fuel to operate PTO equipment. The tax rate on the fuel used is 14.3 cents per litre. Based on the ministry approved allowance, it was determined that PTO activity accounts for 1,000 litres of fuel. 

The carrier calculates the Ontario PTO tax refund as follows:

  • Calculate the percentage of Ontario travel out of the total travelled distance

2,000 km ÷ 10,000km = 20%

  • Use the PTO litres to multiply the proportion of distance travelled in Ontario 

1,000 litres x 20% = 200 litres

  • Then, multiply the result above by the tax rate to arrive at the refund portion

200 litres x $0.143 = $28.60

 

Question: How and where can I apply for the refund?

Answer:

  1. You need to download and complete the application form online, which can be found on the Ontario Ministry of Finance website
  2. Read the accompanying guides, which help you navigate through the application
  3. Mail the completed application and all supporting documents to the Ministry. Make sure to keep one copy for your records. You can find the mailing address on the Ontario Ministry of Finance website

 

Question: What kinds of supporting documents do I need to provide?

Answer: 

For Refunds Under $500

You do not need to send in supporting documents with your application if the total of all refunds for a calendar year does not exceed $500. However, you will still need to keep your records for seven years in case the Ministry audits you.

For Refunds Over $500

You need to submit accurate and verifiable records of your fuel purchases along with your application to support a PTO refund claim. The invoice must show the following information:

  • The name and address of the seller
  • The selling price per litre
  • The amount of tax charged
  • The quantity of product purchased
  • The date of the sale

You also need to submit copies of proof of payment such as the account statement and cancelled cheque along with the receipted invoice. 

 

For PTO Claims on or After July 1, 2017

For PTO claims on or after July 1, 2017, additional documents are required:

  • A monthly summary of all fuel issues covering the entire claim period
  • Entries broken down by each licensed vehicle included in the claim
  • Based on verifiable information that may include inventory reconciliation reports from bulk storage facilities, daily disbursement logs, receipts from retail fuel outlets and issue tickets from card lock systems

Similarly, you are responsible for keeping all the records for seven years after you apply. If the Ministry selects you for an audit, you are required to present all the relevant records. 

 

Question: How to claim the refund?

Answer:

The fastest way for you to receive your tax refund is by signing up for direct deposit. It’s an easy and secure way to receive refunds or rebate. You can fill out the direct deposit authorization form on the Ontario Ministry of Finance website and include it in the submission package. 

All the information presented here is for informational purposes. At this moment, GoFleet cannot advise you on finance-related questions nor responsible for any issue related to the topic. We encourage your business to consult with a professional financial consultant to determine eligibility for the PTO tax refunds and discuss in detail how to apply. For more information, we recommend visiting the Ontario Ministry of Finance website to discover the more information on this topic. To learn more about the IOX-AUX harness and supporting accessories connecting to the PTO system, contact us today as our industry-specific experts at GoFleet will be happy to discuss with you in further detail. 

fleet maintenance, repair, vehicle ,truck, breakdown, cmms

Don’t Let Poor Fleet Maintenance Slow Down Your Businesses

Keeping your fleet in good shape all-year-round can help you maximize productivity and avoid unexpected vehicle breakdowns or service delays. Meaning vehicle maintenance is an essential branch of fleet management. 

The core idea of a maintenance program is identifying and addressing “small problems” through routine inspections and repairs before they turn into big ones. Preventive maintenance and corrective maintenance are some of the most common maintenance practices adopted by most businesses, but we want to elevate the existing maintenance strategy to a whole new level. Doing this will deliver a superior and streamlined experience to fleet maintenance teams. 

 

Why Do Businesses Need To Step Up On Fleet Maintenance Management?

Failing to run a proper fleet maintenance program could be fatal to vehicle based businesses. Poor maintenance could lead to frequent vehicle breakdowns, safety concerns, service disruptions, and poor customer satisfaction. Unreliable service could discourage your valuable customers and clients from engaging with your business again in the future. 

You don’t want to lose a big deal or valuable partners because of trying to save a little on fleet maintenance. That’s why it’s more important than ever to invest in a reliable and intelligent Computerized Maintenance Management System (CMMS) to protect the corporations’ long-term viability and financial sustainability.

 

Improve Vehicle Uptime

Downtime can be crippling to businesses, with costs quickly adding up the longer a vehicle is off the road. Even a single vehicle that goes out of service can have an immeasurable impact on the entire fleet operations. Fleet managers have to redistribute tasks and mobilize additional human or asset resources to recover productivity losses. Therefore, it’s necessary to create a comprehensive maintenance plan for the fleet to ensure vehicles remain operational and stay on the road as long as possible. 

An unexpected vehicle breakdown could also delay shipments and services. Customer delivery may be delayed, and important deadlines may be missed. Time-sensitive, temperature-sensitive, and perishable goods are also at higher risk of quality degradation, leading to customers rejecting the load. It will be a major loss for the business, and it will disappoint customers who didn’t get their shipment in time. If this situation happens often, customers might lose trust and confidence in businesses, and they may switch to other service couriers. 

Businesses cannot afford to experience frequent vehicle breakdowns or lengthy vehicle downtime. That’s why businesses need to adopt preventive maintenance strategies to reduce the likelihood of equipment failures. CMMS is a reliable maintenance tool supporting the monitoring and tracking of vehicle health status and reminding technicians to conduct routine part inspections periodically. Only through frequent inspections and proactive monitoring can the technicians identify the faulty units early and address the issues before it happens. 

 

Reduce Operational And Maintenance Costs 

Fleet managers might be hesitant about the initial investment cost of the CMMS. They might be unsure or uncertain whether the investment can be justified. But if you look at the fact that many small problems can quickly grow into more serious and costly maintenance issues if the problem isn’t detected and addressed early, you might want to rethink your decisions. 

Additionally, just consider how much additional money businesses need to pay if a small vehicle malfunction, such as a flat tire, leads to collisions and roadway accidents. It will not only threaten employees’ and drivers’ health and safety but also result in companies paying huge fines, insurance premiums, or legal issues. As the winter season is fast approaching, it is now more important than ever to ensure vehicles are in the best shape all the time to embrace harsh weather conditions. 

Adopting a CMMS can help businesses save money in multiple aspects of the operations, both directly and indirectly. For example, oil changes are among the most important vehicle maintenance routines that every driver or technician must perform. Most vehicles need an oil change every 3,000 to 5,000 miles to keep the engine running efficiently at peak performance and remove particles and sludges accumulated in the filter and tube. However, it will be quite difficult for humans to keep track of the oil change routines and intervals for all the fleet vehicles, especially if the fleet size is relatively large. This is where the CMMS system truly shines as it accurately logs each vehicle’s mileage since the last oil change and reminds maintenance technicians when it’s the time to conduct the oil change. Routine changes and getting the right kinds of oil can improve vehicles’ gas mileage by 1-2%. That doesn’t sound like much of an improvement, but if your businesses own a large fleet, every small saving will accumulate and become quite significant over a long period. 

 

Enhance Drivers’ Safety And Improve Drivers’ And Customers’ Satisfaction

Drivers’ safety is at the centre of everything we do. Vehicle malfunctions such as flat tires and faulty brakes could lead to serious consequences threatening drivers and other road users’ safety. Most businesses are unaware of an accident’s true costs as they only prepare for the direct costs of an accident. Some of the most common hidden costs include loss of labours, downtime of injured workers, maintenance costs for the damaged assets, cost of hiring and training a replacement worker, cost of any fines related to the accidents, and many more. These hidden costs can add up quickly and become a huge financial burden for any business. However, if the business owns a CMMS that can alert fleet managers about the vehicle issues beforehand, all those extra spendings can be avoided. 

Poorly maintained vehicles will also affect drivers’ morale and productivity. Drivers will be offended if the vehicle assigned to them is not properly maintained because it will create hindrances in their work. There is nothing more frustrating than a vehicle unexpectedly breaking down during a route and drivers are forced to wait for roadside assistance. This could result in a significant disruption to the service workflow, as it will delay the onboard shipment, and customers might not receive the deliveries in time.

 

Unique Advantages Of The CMMS

By implementing CMMS, businesses can achieve higher efficiency and control over the assets. The highlight of the CMMS is bringing a high level of automation and digitalization to the entire maintenance process. From wirelessly capturing data from vehicles’ onboard sensors to automatically creating and assigning work orders when issues have been recorded, CMMS is the ultimate tool in designing a well-managed preventive maintenance program. 

An intelligent dashboard helps fleet managers utilize assets more efficiently and easily schedule planned maintenance. It can also streamline the entire vehicle parts and components purchasing procedures, as the system can track parts inventory and help you directly order parts to replace faulty units right within the dashboard. 

The smart calendar feature displays all the maintenance events and progress in a simple and intuitive user interface, so fleet managers can stay on top of all the maintenance events and not miss any critical alerts. The best feature of the CMMS is that the system can generate over 100 types of highly customizable maintenance reports detailing all the fleet and maintenance data. This is especially useful and valuable to the fleet manager as they can gain real-world insights into fleet performance, identify risk factors, and take appropriate actions to mitigate risks. This could also simplify the company’s internal reporting procedures as the management team could also access these maintenance reports and assess the fleet’s overall status. To provide even more flexibility to businesses, the CMMS is compatible with a wide range of third-party Application Programming Interface (API), allowing users to customize the system to fit their needs.

To conclude, dedicated fleet maintenance software is an essential piece of equipment for any businesses that are looking to improve fleet efficiency and make real cost savings over the long run. If your business wants to get on board and is looking for innovative ideas and solutions that can bring your fleet operations to the next level, work with one of our industry-specific specialists to see how we can create a maintenance software system like ZenduMaintenance personalized just for your business.