Tag: ZenduCam

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How ZenduCAM’s Multi-Camera Solution Will Improve Your Fleet

Posted on | by Alexis | Leave a Comment on How ZenduCAM’s Multi-Camera Solution Will Improve Your Fleet

Today, most fleet managers understand the value of including a camera (or two) on every vehicle. Fleet cameras assist with driver supervision, improve performance, and can lower legal liabilities.

One study found that simply including cameras was enough to lower insurance costs for 58% of respondents. And organizations that actively integrate advanced fleet cameras into operations see even more advantages.

JTI-Macdonald used smart fleet monitoring to lower preventable accidents by 64% and reduce its average cost per claim by 64%. Operators are always looking to increase efficiency and cut costs, so it makes perfect sense that fleet camera use is steadily on the rise.

Integrating a vehicle monitoring system is always a smart choice. If you’re a manager, the question is this – what fleet camera solution is right for your organization?

Are standalone dash cams good enough? Or will your organization benefit from using a more advanced multi-camera system?

Why Every Fleet Manager Needs a Smart Multi-Cam Solution

Fleet management can be tricky, especially when it comes to supervising drivers in the field. You need a way to know what’s going on without riding with every driver.

In the past, managers had to rely on indirect methods like driver self-supervision, trip recorders, or MVR monitoring services. Monitoring services are great for ensuring route adherence, catching driving violations, and spotting license-related red flags. But these technologies don’t actually show how employees are driving.

Not having direct fleet visibility makes it difficult to analyze performance, monitor driver activities, and make safety assessments. It’s also harder to defend the organization in case of accidents, insurance claims, or any legal disputes.

Fleet cameras represent the only practical way for managers to always have an eye on drivers. However, not all camera options deliver the same management advantages.

  • A single dashcam will provide forward-facing visibility but miss side or rear views
  • Not all cameras assess driving speed or driving safety
  • Not all cameras include geographic information
  • Some camera footage archives can’t be effectively searched by managers or supervisors

Rather than generic dash cameras, choose a fleet camera solution developed with management in mind. ZenduCAM is a smart, multi-camera solution built to make your work more efficient and extend your capabilities. It enhances driver visibility, facilitates remote supervision, and assists with training and performance improvement.

1. Get Complete Driver and Fleet Visibility

Unlike other fleet camera options, ZenduCAM’s multi-camera system shows everything that happens inside the cab and around its periphery. Having a complete view of the driving environment is essential for legal record keeping, performance reviews, and improving safety training.

It’s difficult to understand how well a driver is doing or determine what caused an incident without seeing the driver and what’s around them. A single dashcam doesn’t provide this and neither does a dual camera system where one camera points forwards while the other looks in at the driver.

ZenduCAM doesn’t rely on one or two views. You can have up to four cameras set up on any vehicle. Choose from:

  • a driver-facing camera
  • a forward-facing wide-angle camera
  • a forward-facing driver distraction camera
  • a rearview camera
  • a sideview camera

This fleet camera setup provides a complete 360-degree view of the cab’s interior and exterior. You can view the driver’s actions while understanding what road conditions they are responding to. The footage recorded gives complete context on driver behavior, performance, road conditions, and road safety.

2. Monitor Everyone’s Location

Fleet managers need to see what drivers are doing and know their locations at all times. That’s why all our fleet cameras come with location monitoring technology. You can either use our built-in GPS or integrate the system with a 3rd party telematics device, like Geotab.

This is real-time GPS tracking designed for active fleet management. You get complete fleet visibility, along with tracking control and geographic-based record keeping.

You can track the assets you want – when and where you need to – by setting up a few geofencing rules. Then sit back and watch the entire fleet on a single dashboard.

3. Preserve Driving Footage

ZenduCAM is the easiest way to amass a significant driving footage archive for training purposes and internal use or managing insurance claims, compliance verification, and providing legal backup.

Our fleet cameras automatically upload recorded footage to the cloud with complete location and driver information. In addition, any footage around an accident, dangerous driving, or other event is also stored in a separate library.

Want to use physical storage as well? Each device can store anywhere from 3 to 30 days of footage.

The archive is easy to sort through and can be filtered by time, area, driver, or type of incident. ZenduCAM was designed to streamline the claims management process and improve fraud prevention.

4. Screen For Dangerous Driving

Unless you plan to stay glued to the screen, you need a fleet camera system that can supervise drivers for you. ZenduCAM does this with AI, facial recognition, and night vision technology. It watches for unsafe conditions, driver errors, and road incidents.

The AI algorithms identify dangerous driving patterns like sudden accelerations, turns, swerving, or braking. We paired this with facial recognition technology to identify distracted or fatigued drivers.

When abnormal driving is detected, ZenduCAM gives drivers instant feedback, logs the event, and sends management alerts.

5. Customize Driver Training

Organizations are always looking to improve driver performance and safety. You can leverage ZenduCAM’s real-time driving analytics and camera footage archives into a customized internal training program with a few steps.

  1. Find preventable driving errors and incidents
  2. Use the insights to understand what caused them
  3. Check the footage to see how drivers could have prevented errors
  4. Train or retrain drivers as necessary.

This is similar to how JTI-Macdonald dropped its preventable accident rate. The organization used smart telematics to identify problematic drivers and then developed a targeted retraining program.

You can jumpstart any safety training program by checking ZenduCAM for the most common errors or drivers with the worst performance levels.

6. Customize Alert and Recording Triggers

Whenever a driving rule is broken, ZenduCAM sends alerts via email, text message, or the app. These alerts include video footage, location information, and incident descriptions.

You can customize ZenduCAM’s triggers to control what alerts you get and what driving events it should single out.

Most fleet managers use this to get instant notifications on accidents. But you can also use it to follow new drivers more closely or set alerts for repeated safety violations.

7. See and Manage Everything On-The-Go

Fleet management can’t be confined to office environments and desktop computers. Does the fleet you manage run according to your personal schedule? Do drivers stop working whenever you need to go on break? Probably not.

If your fleet is always on the go, you need a way to manage them on the go. With ZenduCAM’s mobile and tablet apps, you can always keep an eye on drivers and vehicles assets – no matter where you are or what device is available.

The apps are robust enough for full mobile fleet management. You can view live fleet camera footage, check on individual drivers, watch recordings, and see all your alerts.

Get The Fleet Camera Solution You Need

At GoFleet, we leverage advanced and emerging technologies to build world-class fleet cameras and monitoring solutions.

ZenduCAM is an innovative fleet camera system with an array of smart technologies. Ready to improve your management capabilities? Contact us today for your free demonstration.

how to choose best fleet camera in 2022

How to Select the Best Dash Cam for Fleet Vehicles – 2022 Guide

Posted on | by Alexis | Leave a Comment on How to Select the Best Dash Cam for Fleet Vehicles – 2022 Guide

From cars to commercial fleets and everything in between, there isn’t a vehicle in production that couldn’t benefit from a dash cam solution. But what is the best dash cam for fleets?

The road can be a dangerous and precarious place; new and emerging dash cam technology makes transportation safer for drivers, passengers and fleet managers.

Dash cam strategies significantly improved this past year, right alongside improved driver safety records. Fleet navigation strategies and capacities likewise increased dramatically, allowing businesses of any size to thrive in this globalized world.

AI technology also took a quantum leap forward this past year.  While we’re not yet at the stage of employing a fleet of fully autonomous vehicles, AI has revolutionized and streamlined the fleet industry, from fleet management software to dash cam technology like Smart Witness.

Imagine having the capture and retrieval capacity to provide diagnostic engine data and maintenance servicing reminders—long before a vehicle breaks down. Or the video capacity and resolution to show conclusive evidence exonerating drivers falsely accused of causing accidents.

What if it were possible to give driver safety alerts in real-time, helping prevent accidents, reduce drowsiness, or warn of tailgating—even at night? Try to picture fleet operations managers receiving video alerts triggered by any range of incidents—immediately, rather than waiting for formal accident reports or written tickets.

Who knew that by 2022 command centres could conduct virtual ride-alongs or in-cab coaching, record training sessions, detect unsafe behaviours and reward safe drivers in real-time?

That’s the beauty of dash cam technology today: All of these leaps in fleet operation strategies are actually here. From AI-equipped dash cams to infrared technology, 2022 is going to make smart fleets wiser, safer, and more automated.

Here are what the smarter fleets are focusing on this year.

2022 Dash Cam Wish List

As the world becomes ever more interconnected, dash cam digital technology strategies are providing more peace of mind than ever before. Emerging trends for the upcoming year give fleets an advantage over every generation that came before.

  • Thermostat sensors in commercial transportation vehicles now provide temperature readings once a minute.
  • Multi-camera solutions for armoured trucks and emergency vehicles mean command centres can now receive live stream of both the driver and contents in the back of the vehicle.
  • Delivery vehicles and ride shares now have facial recognition software to authorize driver use, or log in route details.

Fleet managers, command centres and anyone hurrying on the road are sure to benefit from the following vast technological improvements—coming to a fleet near you.

Improved Driver Safety

When digital dash cam technology first came about, drivers were wary. But given the remarkable evolution of responsive navigation and its impact on road safety, drivers soon began requesting this emerging technology as an added protection for them on the road.

Technology like MobilEye 560 continuously scans the road ahead to analyze driving patterns and speeds, warning drivers of potential collisions or other road hazards.

MobileEye and Samsara AI dash cams also come equipped with infrared LED and low light camera video recording capability, allowing for clear night vision.

The ZenduCam multi-camera solution provides drivers a microphone and a panic button to reach fleet managers in real-time.

Reduced Vehicle Incidents

Avoiding collisions and offering warning alerts in critical situations can make the difference between life and death on the road. GoFleet’s integrated 5-Driver Assistance warns of pedestrian and cyclist collisions, speed limit indications, lane departure warnings, harsh breaking and more.

ADAS, or Advanced Driver Assistance Systems, have become a leading industry trend due to their ability to prevent accidents. For example, MobileEye uses ADAS technology to warn of objects ahead, tailgating, even distracted driving. When it comes to road safety, every bit helps.

Incident-based reporting now allows dash cams to filter the footage surrounding an accident or event, and automatically stream it to the fleet command centre. No longer will fleet managers have to review hours of footage to localize an event. Today, that tedious task is fully automated.

Improved Driver Training

GoFleet’s seamless integration of emerging dash cam technologies allows real-time alerts, so drivers are warned before accidents happen.

Alerts are sent immediately after an event—such as crossing a lane boundary or tailgating—and received within a few tenths of a second.

Automated reports—on individuals or entire fleets—provide detailed driver scorecards and can even measure safety improvements over the life of your drivers.

Driver safety software can even be ‘gamefied,’ allowing for healthy team competition that makes road safety more engaging and fun. For example, Drivewyze rewards hard-earned driver safety scores by offering bypass opportunities at inspection sites and weigh stations.

Seamless Integration

GoFleet’s future-focused vision has stayed miles ahead of emerging technology, allowing for a seamless integration of customizable platforms loaded with the best features available to fleets in the new year.

Better data and vastly improved interconnectivity has allowed GPS tracking solutions such as GeoTabs to be paired with emerging dash cam technology. This gives fleets the following capabilities:

  • Connecting to a vehicles engine to provide ongoing diagnostic codes, engine data, fuel use and more, under any weather condition, anywhere on Earth.
  • Compliance rules, such as the ELD mandate, are merged into the navigation software so driver logs are automatically registered, and driving hours compared against regulation hours.
  • Timecard reports, detailed diver records, real-time streaming dash cam footage, video incident management solutions, even requisition sign-off forms can all be automated by triggering digital signatures or electronic logs, with encryption features for data security.

Streamlined and simplified, automating paperwork (and guesswork) means that the daily administration of fleet operations has become a less onerous task, allowing managers to focus on what matters most.

The Best Dash Cam for Fleets: Strategies

With the many recent advances in smart dash cam technology, the selection process can be daunting. There are dual-facing dash cameras, wireless cameras, rear-view mirror dash cams, even multi-camera devices that employ backup cameras—just in case.

GoFleet can help you integrate your required services with the right dash navigation system platform.

Dash cams in 2022 are powered by an ever-growing number of sources, including wireless, GPS, Bluetooth, lithium batteries and even solar-powered sensors. The sky is now, quite literally, the limit.

Before committing to any dash navigation system, fleets are strongly recommended to seek the advice of telematics experts. Our GoFleet advisors offer free trials and live demonstrations, so your team can effectively evaluate different dash-cam options in live action.

There is no ‘one size fits all’ to fleet monitoring. Like any good diagnosis, the trick lies in being laser focused on individual needs, then adjusting the available technology appropriately to effectively measure and support the impacted operation areas.

With that said, our experts, designers and engineers are excited to recommend the following next-generation top-rated dash cams for fleet vehicles and cars in 2022.

ZenduCAM Z6 Dash Camera

This GPS active dash cam provides real-time video and advanced AI technology, with audio-visual alerts, analytic reporting of unsafe driver behaviour, driver coaching capability, even ‘panic button’ video alerts from drivers in the event of an incident.

Live video footage can record incidents both day and night, and exonerate your drivers from false accusations or accident liability.

Features include:

  • HD Recording Support: 1080p high-definition footage
  • Facial AI: Detects distracted or drowsy driving
  • Real-time Coaching: Contact drivers remotely to provide live training on the road
  • Supports Remote Retrieval & Streaming: For critical recorded events; know your company’s liability within minutes
  • All-in-one Coaching Dashboard: Insights enabled for fleet managers and drivers

Samsara AI Dash Cam

The beauty of this wide-angle, full HP 1080p HDR video camera with infrared LED for night vision is simple: they’ve thought of everything. This intelligent dual dash cam combines internet-connected cameras with cloud-based software and real-time visibility.

It helps your team coach drivers in real-time by using AI detection of unsafe or distracted behaviours, helping prevent accidents, litigation and preventable losses.

Features include:

  • Real-time Visibility: Live video streaming, accident retrieval, and distracted driving detection
  • Optimize Dispatch Routes: Custom dashboards and reports for managers to monitor GPS locations and driving behaviour
  • Stay Connected with Live Updates: Data, security and privacy that is GDPR compliant and are monitored 24/7

ZenduCAM Multi-Camera Solution

This intelligent, next-level dash cam unit has multiple camera inputs for the same device, connecting up to 4 cameras in a single vehicle. This solution also comes equipped with a panic button, GPS receiver, microphone, 3-Axis G-Sensor, all translating into 360-degree visibility and real-time footage of driving events.

This solution is available for Android or iOS platforms, and the cloud.

Features include:

  • 360-Degree Visibility: Connect up to 4 cameras to reduce blind spots and view live HD footage at any time.
  • Set Rules & Alerts: Get real-time footage of driving events triggered by defined rules in the Geotab telematics solution.
  • View Footage Anywhere, Anytime: View events on a smartphone or tablet. Available on Android and iOS platforms.

ZenduCam AD Plus

The ZenduCam AD Plus continuously captures video events using AI and Advanced Driver Assistance Systems (ADAS) functionalities, so you can review incidents in real-time and conduct driver coaching on the go. This solution integrates seamlessly with popular fleet management platforms (such as Trax and Geotab) to provide a holistic overview of your fleet.

Features include:

  • This driver-facing camera has facial AI recognition to authenticate drivers and detect risky driving behaviour.
  • This plug-n-play 3-channel dash camera allows for easy installation, no technician required.
  • The AD Plus supports live video streaming, so you can upload video playback and crucial events in real-time.
  • Receive notifications of all critical road and driver-facing events with harsh driving detection.
  • ADAS means your drivers can prevent accidents before they happen.

Mobileye Integrated Collision Avoidance System

Mobileye was designed with one priority in mind: Protecting the driver. It uses a single forward-facing camera that scans the road ahead, providing the driver with critical safety feedback in real-time.

Features include:

  • Prevent Collisions: Mobileye’s collision avoidance system warns drivers of potential hazards in real time with audio and/or visual warnings.
  • Stay Connected: Receive critical real-time alerts on your smartphone, in addition to the EyeWatch that is included with the system.
  • Night Vision & Weather Resistance: Works in all weather conditions and has night vision capabilities for accident avoidance in any situation.

Used in conjunction with Geotab integration, transmission of alerts and video footage of the road are captured and sent, all under one operating system equipped with IHC analog output.

Mobileye provides five different Driver Assistance warning mechanisms:

  • Pedestrian Collision Warning (PCW)
  • Forward Collision Warning (FCW)
  • Lane Departure Warning (LDW)
  • Headway Monitoring and Warning (HMW)
  • Speed Limit Indication (SLI)

Get Smart

Despite the speed with which technology evolves, GoFleet dash cam solutions keep the pace, making it easier for fleets to optimize.

The coming year is sure to lower insurance premiums and preventable thefts by protecting fleet management agencies and drivers.

Smart dash cam technology frees fleets and drivers from false claims, preventing needless accidents and helping fleets stay in compliance.

Despite current global supply chain issues and derailed logistics, our integrated dash cam solutions will keep you ahead of any curve—even helping measure and lower fuel maintenance costs.

GoFleet’s quick response and expert flexibility will help ensure your fleet stays robust. Schedule a demo and see what GoFleet can do for your business.

 

driver, fleet, transportation, training, driver shortage, zenducam, gofleet, zenscore

GoFleet Can Help You Hire (And Keep) Drivers – Here’s How.

Posted on | by Alexis | Leave a Comment on GoFleet Can Help You Hire (And Keep) Drivers – Here’s How.

According to the American Transportation Research Institute’s (ATRI) 2021 Critical Issues in the Trucking Industry report, fleets still list driver shortage as a top concern. Second on the list is driver retention, proving that it takes more than a competitive salary to attract and maintain a top-tier roster of professional drivers.

 

Thankfully, GoFleet has a number of resources to help mitigate driver shortage. By leveraging ZenScore, ZenduCAM and our managed service, we can help you recruit — and retain — the best drivers for your fleet.

 

The Driver Shortage

 

The trucking sector has undergone a period of belt-tightening, particularly with regards to the shortage of available drivers. The reasons are nuanced, but the end result is a deficit of available — and skilled — truck operators.

 

The pandemic has contributed to a massive imbalance of supply and demand. Drivers are hesitant to return to work due to the pandemic, or struggling to find licensing bureaus and training schools that remained open during lockdown. The result was a surge in freight volume with a drastically reduced headcount of qualified drivers, and a potential backlog of potential drivers waiting to be certified.

 

Retirements, layoffs and career changes represent another layer of lowered headcount. The average age of a truck driver is 46 (compared to 42 for all workers) and private fleet drivers can average 57 years old. With truck operators retiring faster than they can be replaced, fleet managers are left short-staffed and struggling to recruit suitable candidates.

 

Drivers are also changing careers, looking to replace their time behind the wheel with other swelling industries such as warehousing and construction. According to BLS, there have been roughly 43,000 construction jobs added to the construction industry since June. 

 

While we can’t make recommendations about wages and salaries, GoFleet can show you how our end-to-end digital fleet solutions can help you with consistency, transparency and safety; three pillars upon which you can build a stellar team of drivers.

 

Build a workplace safety culture

 

If you can effectively connect culture and safety, you’ll be more likely to boost retention. A positive corporate safety culture engages drivers by emphasizing that their actions matter. On the road, dash cams and telematics data help engage drivers on their routes by identifying risky behaviour, providing live coaching and reinforcing compliance regulations.

 

You should be clear and consistent with corporate messaging: safety is your top priority. Reinforce the connection between a driver’s behaviour and the fleet’s reputation, and make safety a part of every operation and branding opportunity, on and off the road.

 

Connect with technology

 

Compliance rules, such as the ELD mandate, require drivers to monitor their hours of service (HOS) Investing in dash cam technology makes your drivers daily routine easier, safer, and more productive. When drivers feel supported, not surveilled, they’re more likely to stay at their job.

 

For example, ZenduCAM provides live HD streaming to identify accidents or incidents with real-time transmission of images, GPS location tracking and driving behaviour data. ZenduCAM can help you track your drivers’ hours of service as well as their CSA scores. Smarter routing and scheduling can make trips more efficient, bringing your drivers home more often, contributing to their overall job satisfaction and aiding your business in retaining your drivers.

 

Reward your top performers

 

As part of our Managed Service offering, you can view the performance of your drivers at a glance with our built-in points system and break down the performance of each driver individually in detailed scorecards.

 

Identify your best drivers through this driver score program. This scorecard tells your drivers where they rank, and what they have to do to achieve the next reward level. By changing the narrative from punishing “bad” behaviour to rewarding good driving habits, your drivers are less likely to see dash cams as invasive or punitive.

GoFleet’s ZenScore creates quantifiable assessments on driving behaviour by identifying dangerous driving habits and optimizing the efficiency of your fleet. This interactive dashboard and driver scoring system monitors violations while incentivizing drivers to improve performance through contests and KPI metrics. Offer bonuses to individuals with high safety scores to help with retention, or try gamification to keep your fleet engaged.

 

Help optimize their routes

 

A common refrain from drivers leaving the trucking industry is the desire to be at home with their loved ones on a more regular basis (hence the move to more stationary industries such as construction.)

 

Using a custom mapping solution such as ZenduMaps, you can configure your maps to show data such as road status, vehicle location, weather reports and compliance times. Work with your fleet to optimize their routes, shorten trips and reduce the amount of time spent on the road while still managing operations efficiently. 

 

Improve training

 

Ongoing communication between you and your drivers is essential to reducing errors and improving efficiency. A great tool to help improve effective and continuous communication is ZenduLearn, an innovative training solution that leverages an online course hub to provide the skills and resources your drivers need.

 

Having detailed insights about each driver’s behaviour allows training to be tailored to each specific individual based on what they need to improve on. The application offers completion tracking and personalized learning, automating the most common tasks of employee training, such as marking quizzes, sending notifications for incomplete training modules, and issuing certifications. The centralized platform also allows you to keep track of every driver’s progress so you can maintain a strong learning environment within your team. 

 

Conclusion

 

According to FreightWaves magazine, the average cost of turnover is $11,500 per driver. High-performing truck drivers are an asset and an incredibly valuable resource to any business. Their role requires constant and heightened awareness and good judgement. 

 

Discover how to use industry-leading telematics, dash cams and managed service solutions to help you improve operational efficiency, enhance safety and create a lineup of exemplary drivers. Schedule a free demonstration today, and let us take you team to the next level.

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How To Talk To Your Drivers About The Benefits Of AI Dashcams

Posted on | by Alexis | Leave a Comment on How To Talk To Your Drivers About The Benefits Of AI Dashcams

As a fleet manager, you’re aware that installing commercial AI dashcams will greatly improve your business; eliminating inefficiencies, reducing accidents and offering incentives for positive driving behaviours.

 

Why then, are many drivers resistant to, or in some cases outright rejecting, the implementation of dashcams? Back in March, a driver for Amazon tendered his notice after it was announced that the online retailer would be implementing AI dashcams in their delivery vehicles, citing the move was “both a privacy violation, and a breach of trust.”

 

Sadly, many drivers feel the same. Fleet managers are facing a large percentage of dissatisfied drivers, and even reporting scenarios where a driver will place a sticker over the camera lens to ensure their face can’t be tracked. There is a general perception that dashcams create an almost dystopian ecosystem of distrust, when in reality, the opposite is true. In this post, we discuss how to create messaging that overcomes the most common objections, so you too can foster goodwill among your drivers and create an environment of trust.

 

Safety vs. Surveillance

 

According to the American Trucking Association (ATA), trucks are only at fault about 26% of the time in the event of light vehicle/truck accidents, yet trucks get far more blame — closer to 80% to be exact. In this light, it is key to position dashcams to your drivers as an opportunity, rather than a hindrance, to performance and safety. AI dashcams can upload high-resolution video footage automatically and within minutes, allowing you to exonerate your drivers from false claims or no-fault incidents, bypass insurance claims and avoid costly payouts.

 

Rather than being perceived as “Big Brother”, you might position yourself as someone who is looking out for your drivers, someone who can protect and support the fleet in the event of a collision. Click here to see dashcam footage that could exonerate the driver.

Collisions are incredibly expensive (the average collision costs a company upwards of $91K) and can affect a drivers’ Compliance, Safety and Accountability (CSA) scores, as well as your bottom line. Having access to video evidence in real-time can save you money while protecting your drivers.

 

Coaching vs. Complaining

 

Coaching can tend to be reactive, the result of a ticket, accident or bad driving behaviours. AI dashcams can actually make coaching a proactive experience. With automatically-uploaded video footage, managers can coach drivers with accuracy, increasing accountability and consistent driving behaviour.

Because  dashcams offer incident detection in real-time, drivers can adjust their driving with in-cab alerts and prevent accidents before they happen. The dashcam platform you select should provide safety workflows, online tools and efficiencies to keep you drivers safe and accountable.

 

Reward vs. Reproach

 

Did you know that a well-placed rewards program can help you retain drivers while incentivizing good driving habits? Do your drivers know? Efficient coaching should follow with robust incentives that will not only encourage your drivers to tolerate dashcams, but to actively engage with them.

 

According to the ATA, driver turnover was at 92% in 2020, and reported the cost of replacing a driver to average $12K. From digital driver safety scorecards to gift cards, gamifying your rewards program can help you lower turnover and associated hiring costs. Driver reward programs also bolster training, improve your fleet culture, and improve driver behaviour, morale and motivation.

The best safety incentive programs are merit-based systems that help develop better relationships between fleets and drivers. To best assign rewards and recognition, we recommend the following:

 

Develop goals

 

Start small. The basic goals of any rewards program is to improve fleet safety and increase revenue. Identify small goals to improve, such as adhering to schedules, avoiding idling, limiting phone use, following speed limits or reducing harsh braking. Make the steps digestible, realistic and attainable.

 

You should also ensure that there’s a way to measure and track behaviours over time, so as to reward your drivers consistently and fairly. Ideally, telematics data from your dashcams would provide the content required to measure these goals accurately. Incentivizing good driving is a process, so be sure to reward your drivers not only for continued excellence, but for continued improvement as well. 

 

Communicate your expectations

 

Goals, rules and benefits should be clearly explained up front and reiterated consistently. A leaderboard (either digital or physical) or scorecard is a great way to show drivers where they are and what they need to do to reach the next level.

 

Get driver feedback

 

Transparency and engagement are key to any rewards program. Driver feedback connects your drivers to the business and creates an environment of trust. Don’t be afraid to ask them about their thoughts concerning your incentive program. Just as your drivers continue to improve, so too can your rewards program.

 

Use gamification

 

Gamification can improve driver behaviour and increase retention. Make safe driving fun and competitive while building team spirit and fostering a better safety culture by encouraging your drivers to play, compete and win!

 

The rewards themselves should be appropriate to your corporate ecosystem. Some organizations use a points system that can result in cash bonuses or gift cards, while others prefer flex hours or a physical item such as a plaque or pin to recognize safe driving behaviour. This would be a great opportunity to ask drivers for their input and find out what they would like to have as a reward.

 

Use positive feedback

 

Aside from cash bonuses and financial rewards, positive feedback and encouragement can be equally motivating. Make sure that your safety rewards platform includes a strong driver recognition program. This can be achieved through email newsletters, internal communications, certificates or a “Driver of the Month” program.

 

Dashcams present a unique opportunity for partnership between you and your drivers, offering transparency and accountability on both sides. The right telematics solution will provide accurate, real-time metrics by which you can weigh and evaluate performance while encouraging improvement.

 

Your drivers want to know that you have their safety and best interests at heart. They want to feel encouraged and appreciated. Provided you’ve given your drivers adequate time to train and prepare for the transition, they too will come to see dashcams less as something to work around, and more of a benefit — possibly even an asset — to their work on the road.

shuttle bus, bus eta, gofleet, telematics, gps, vehicle tracking,

How Telematics Can Set Shuttle Bus Services Up For Success

Posted on | by Alexis | Leave a Comment on How Telematics Can Set Shuttle Bus Services Up For Success

If you’ve ever been in an airport, visited someone in a hospital or required private transportation to an event, you’ve likely used a shuttle bus. In today’s fast-paced world, telematics provide benefits to shuttle bus fleets, giving businesses an edge for retaining top-tier employees while providing peace of mind to commuters. Every year, more companies invest in shuttle services; with the right telematics solution, those same companies can also realize improved productivity, visibility and efficiency. 

 

Tracking

 

Vehicle tracking platforms, such as GoFleet’s Bus ETA, provide essential information to drivers, fleet managers and to public citizens to ensure a seamless, automated experience. Ultimately, tracking saves you valuable time and resources, offering a window into your current operations, inefficiencies along routes and reporting features.

 

With the app, passengers can review live ETA data right on their phones, with just one click. They can view current vehicle routes, expected total route time, as well as stop and start points, all in real-time. Automation streamlines these processes by reducing wait times and reducing the number of inbound callers for real-time updates, while fostering goodwill with passengers.

 

Passenger Safety

 

GoFleet has a number of product offerings that can be scaled to your fleet’s requirements, including commercial dash cams such as ZenduCAM. Perhaps one of the best use cases for ZenduCAM resides with shuttle buses. Imagine being able to track passenger safety by ensuring that your driver follows all necessary protocols. Dash cam footage keeps your drivers compliant, keeps your commuters safe, and helps reinforce good driving habits.

 

Vehicle Diagnostics

 

When you use a GoFleet product or service, you’re leveraging a rich telematics ecosystem that can provide all kinds of data sets to improve your business. Monitoring the health and productivity of your shuttle vehicles is an essential part of any holistic fleet solution. Connecting fleet vehicles and fleet managers in real-time and with daily or historical reports for optimum fleet performance.

 

Our GO9 GPS vehicle tracker, for example, not only provides accurate data on vehicle location, speed and trip distance, it can also extract valuable data on a vehicle’s overall “health”, letting you know the status of the odometer, engine faults and much more. Connecting fleet vehicles with fleet managers in real-time helps to gauge when and if a vehicle requires maintenance, track fuel efficiency and reduce the time and frequency of inspections, all of which stop vehicle problems before they start. With the right diagnostics tool, you can easily optimize your fleet’s performance and save money in the process.

 

Telematics data is critical to the success of nearly every type of fleet. GoFleet’s solutions are comprehensive, scalable and offer easy installation and a user-friendly interface. Whether you use shuttle buses to manage guest parking, take travellers to and from the airport or need your commuters to arrive at any destination efficiently and on time, we can help you take full control of your fleet’s operations for better business outcomes. Contact one of our consultants today to see how GoFleet can work for you.

back to school, school bus, student, tracking, telematics, gps, parents

Back to School Brings New Telematics Opportunities For Bus Fleets

Posted on | by Alexis | Leave a Comment on Back to School Brings New Telematics Opportunities For Bus Fleets

This month marks the back-to-school season, offering students across the country a mass exodus from lockdowns and a welcome break from online learning. These new beginnings bring with them opportunities for school administrators and third-party fleet managers to revamp their bus operations using technology and telematics data to make the school year safer and more efficient. Below we’ve listed some of GoFleet’s product and service offerings that are available to both schools and to the public to help keep kids safe.

 

GPS tracking of bus operations with Bus ETA

 

GoFleet’s Bus ETA app marks the first step in safety and communication between parents and their child’s school. Bus ETA is an app that allows school admins to provide live location updates of arriving or departing school buses. 

 

The app also allows parents to track their child’s bus to make sure it arrives/departs on time by allowing the parent to create routes and define which students (or “Travellers”) are assigned to those routes. Bus ETA is updated automatically, so that parents (or “Guardians”) have access to real-time updates on their computers, tablets, or mobile devices.

 

Bus ETA is integrated with ZenduIT ecosystem (same functionality as ZenduCAM alerts) to create and review multiple routes, monitor multiple travellers and allow their guardians to log their information in the event of an emergency. A 2-step verification process ensures safe guardian login.

 

Knowing when and where a school bus will be at any given time — and having that information available on a live app — improves efficiency by reducing wait times and avoids having to wade through a field of update calls from anxious parents. Routing and dispatching can be done quickly, providing a live location for all buses employed by the school and increasing visibility between parents and the school’s administration. 

 

The school can import and manage guardians and travellers while creating and managing routes from the travellers addresses. Conversely, guardians can track several bus routes and travellers from one mobile app while reviewing a history of arrivals and notifications. Ultimately, knowing when and where a bus will arrive allows families to organize their day without the fear of missing a ride to school. 

 

Tracking student safety with GO9 trackers

 

It’s all well and good to know where the bus is, but what if your child isn’t on it? Thankfully, Bus ETA can merge seamlessly with ZenduIT’s tracking system for a more comprehensive (and safer) solution. For example, our third-party GO9 tracker plugs directly into the vehicle to track its routes, and a traveller tag tracks the student’s mobility when used in conjunction with a GO9 + NFC reader. Whether you’re tracking your child’s bus, or tracking the bus and your child, our technology gives schools and parents peace of mind while promoting safe travel to and from school.

 

ZenduCAM for heightened safety

 

Our commercial dash cam solutions provide a wealth of options for fleets of all sizes. Connecting a product such as ZenduCAM to your buses gives you data sets for all kinds of cost-saving and safety-promoting initiatives, including:

  • Accident reconstruction: In the unlikely event of an accident, ZenduCAM helps you determine who was at fault, as well as the events that led up to the collision.
  • Road compliance: Dash cams keep your bus drivers accountable by preventing unsafe driving habits such as rapid acceleration, harsh braking and turning.
  • Passenger-facing cameras can help scan your precious cargo to keep them safe and accounted for.
  • Driver scoring and training: Your dash cam system provides an overall scoring system to help identify areas of improvement, incentivize good driving habits and keep drivers and students safe.

 

When integrated with GoFleet’s rich telematics ecosystem, Bus ETA can help create a 360 solution for schools and bus fleets. Through years of IoT experience, our specialists have a wealth of knowledge and an ability to recommend the right integration of apps and hardware for different verticals. We design, develop and implement premium automation solutions to help drive success — and your vehicles. Contact your GoFleet consultant today and see how we can bring your bus fleet to the top of the class.

zenduone, gofleet, mobile, app, zenduit, zenducam

ZenduONE Can Grow Your Business — Here’s How.

Posted on | by Alexis | Leave a Comment on ZenduONE Can Grow Your Business — Here’s How.

In a recent webinar we launched and shared information about the ZenduONE Mobile App and how it can be leveraged by fleets to streamline performance. To briefly recap, ZenduONE is the latest evolution of our streamlined performance and end-to-end business solutions. Users who download the mobile app from iOS or PlayStore can access all of the digital business solutions while on the move — in just a few clicks.  This comprehensive dispatch, operations and accounting system enables fleet managers to leverage their existing dash cams to review video footage on the go. 

ZenduONE is, above all, part of a group of scalable service offerings that can grow and adapt to your ever-changing business needs. Now, more than ever, you can get the content you need, without scouring hours of footage or reviewing irrelevant alerts.

 

Scale up or scale down

 

With ZenduONE, you can access all of your solutions from a single app. The goal of the app is twofold: providing visibility to drivers into their performance on the road in real-time, and becoming a convenient tool for fleet managers to expand their fleet business while gaining valuable insight into fleet productivity, operations and safety.

 

All of your favourite ZenduIT apps can now be accessed on the ZenduONE platform: Asset, Video review, TimeCard, ZenduMaintenance, ZenduReports, and so much more. A range of 15 fleet applications are currently available to install with a single click — and more on the horizon. You can rest easy knowing that all of your users will be fully supported.

 

ZenduIT has modularized the ZenduCAM platform into separate entities in order to host them all on one app and more importantly, keep your productivity organized based on the functionalities that matter to you.

 

What does this mean for your business? ZenduONE accommodates your shifting priorities and organizational needs. If you’re a fleet manager, you can review video footage based on the alerts you’ve predetermined, process a work order for vehicle parts, dispatch a driver, review time cards, or find asset locations on a map; and you don’t ever have to be at your desk. Whether you have a large fleet or are just starting out, ZenduONE allows you to pick and choose the workflows you need, when you need them.

 

Interested in learning more about how ZenduONE can provide a fully-integrated, scalable workflow experience? Schedule a demonstration with one of our consultants and try us for three months — absolutely free!

GoFleet Offers Vehicle Dash Cam Solutions Across A Number Of Industries

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Generally speaking, commercial dash cams are well-suited to answering “when” and “where” questions around accidents or other incidents involving your vehicles. When paired with a top-tier telematics platform, your dash cam system can provide a deeper dive, answering the “why’s” and “how’s” of driving behaviour on the road. Dash cams ensure and improve safety for drivers and vehicles, while providing peace of mind to the people who employ them. 

 

By now, you’re likely familiar with GoFleet’s dash cam offerings. What might be less familiar is which scalable, comprehensive solution will work best for your fleet. Depending on your requirements and the industry in which you operate, the answer can get complicated.

 

Whether you have a handful of vehicles, or an entire cavalcade, both our dual-facing and multi-camera options help correct similar issues across nearly every fleet industry. “From my experience, it’s not about fleet size. For example, a client might want a four-channel setup, because they want a camera solution that has a nearly 360 degree view to get a better understanding of who’s at fault,” says Ron Sabbun, who works with Strategic Partnerships at GoFleet’s Partner ZenduIT. “Our product sales depend on two main criteria; customer requirements, and the industry they’re in.”

 

With a number of device solutions, paired with a robust Trax platform that can monitor vehicles, report on and interpret driving data in real time, the applications for commercial dash cams seem nearly limitless. In this post, we’ll look at some of the more universal use cases for commercial dash cams that GoFleet can solve for. 

 

Driver Exoneration

 

Whether you work in transportation, waste management, hospitals, government, field services or passenger transport, a time may come when your driver is involved in a traffic accident.

 

“One of the major reasons customers elect to get dash cams is to get video evidence of any incidents that occur while their driver is on the road,” says Sabbun. “In an accident, they want to get a better idea of what led up to the event, the driver’s reaction during the event, and who was at fault.”

 

Not coincidentally, Sabbun points to passenger transport as a growing industry that requires the use of dash cams. Unlike public transportation, passenger transport describes the privatized movement of passengers on a given network, such as transporting people with special needs, or ferrying executives around. “These companies really understand the liability process if their drivers get into an accident. Not only does the driver have to prove that they were not at fault, but they require evidence that their passengers weren’t injured.”

 

Preventing Distracted Driving

 

While issues of fatigue or driver drowsiness tend to be risks associated with trucking, distracted driving can affect any driver in any industry where vehicles are employed. Dual camera systems with both driver and road-facing camera views would be a popular choice where it’s a requirement to monitor and gauge a driver’s behaviour inside the cab, especially as that behaviour relates to an accident. GoFleet’s cameras offer advanced alerts for fatigue and driver distraction, which focus on a driver’s physical indicators, such as his facial features and the direction of his gaze. For added safety, the camera will produce an audible alert in the event of distraction; a great tool to keep your driver’s eyes on the road where they belong.

 

Content Review

 

Commercial dash cams display video relating to an event of interest for the purpose of review. Events of interest can either be an on-demand request that has been flagged by a fleet manager, or automatically triggered by a preset list of notifications. Either way, a fleet manager’s time, the number of events or notifications, and the number of vehicles sending data back to the business are all factors that can contribute to a bottleneck in the review process. Having the right tools to sort through the most critical events for review is essential. The content review process can even be simplified by GoFleet’s Managed Services, which allows fleets to work with industry consultants who provide recommendations on how to increase safety and sort through dash camera footage for you.

 

Generating Reports

 

Dash cams can generate a lot of data within a very short time frame. Distilling that information into key metrics that measure how drivers and fleets are performing over time is essential to fleets big and small. GoFleet’s telematics system will provide reports such as driver scorecards, which help measure how a driver is performing over time, as well as how he compares against his fellow drivers. Scorecards can provide the foundation for both reward incentives and coaching programs. 

 

Providing Feedback

 

Coaching and feedback between drivers and fleet managers create value and can provide a significant ROI. Depending on the size of your business, you can initiate a review and/or coaching session based on metric-driven reports, either in-person or by supplying drivers with a formal review checklist. This list compiles shortlisted events and videos, as well as notes and comments; completion of a pending review can be part of a driver’s to-do list before starting the next trip. 

 

Opportunity for feedback ensures that our solutions make your job easier, while improving workflow and increasing overall fleet safety. Reporting and feedback are scalable solutions that can work in virtually any industry that employs a commercial fleet.

 

Reducing Operational Expenses

 

Your fleet can realize major savings by implementing commercial fleet dash cams. Outside of exonerating drivers, there are significant savings around fewer traffic violations, reduced insurance premiums and lower maintenance costs for your vehicles. There are also a number of studies that illustrate a correlation between safe driving and better fuel efficiency (examples here, here and here).

 

Driver Retention

 

There has long been an impression of dash cams as a means to surveil drivers. While the primary purpose may be recording and monitoring driving behaviour, the process of reviewing content doesn’t have to be punitive. Rather, dash cam telematics can create recognition programs within your fleet, in addition to capturing accidents. In fact, driver scoring encourages your fleet to maintain positive behaviour and create a work culture based on compliance and safety, a key factor to driving engagement within your team.

 

Conclusion

 

From a growing awareness of the value of commercial dash cams to the availability of cutting-edge hardware with a host of functionalities aimed at keeping drivers and vehicles safe, dash cams are now the norm for commercial vehicles and fleets of all sizes. As the choices keep expanding, so does the analysis process. Selecting the right dash cam solution requires you to look at the combination of hardware and software holistically, within the framework of your fleet’s requirements. Thankfully, GoFleet is here to assist you with navigating your decision-making journey.

 

Schedule a demonstration and get a FREE trial when you contact your GoFleet consultant. There’s never been a better time, call now!

Working With The Right Solutions Provider Can Make All The Difference: CR&R Environmental Services 

Posted on | by Anna | Leave a Comment on Working With The Right Solutions Provider Can Make All The Difference: CR&R Environmental Services 

Deploying the right camera solutions can make all the difference and CR&R Environmental Services saw exactly that! 

 

While attending Connect 2020 in San Diego, Asad Khan, Success Manager at GoFleet was able to catch up with Raul Duran to learn about how their fleet was doing after the implementation of an advanced 360 camera system.

 

Interested to learn what questions we asked Raul about the implementation of ZenduCAM cameras and the Trax platform throughout their fleet? Check out the video below: 

What Pain Points Did CR&R Experience Before Engaging GoFleet? 

 

Prior to working with GoFleet, CR&R reported to have driver, safety and training issues. While looking for a new camera solution, their goal was to implement a device that focused on improving all of these pain points. Choosing a reliable solution that allowed for in-cab, rear and front views, CR&R believed that it would help not only the safety and well-being of drivers, but the reporting and dispatching tasks related to their operations.

 

What Was The Impact That CR&R Noticed? 

 

CR&R noticed that there was an overall improvement across their fleet. Not only were drivers completing routes faster by reducing their times, but the solution was noted to help train drivers on how to drive more efficiently. Additionally, the exact location of vehicles was able to be known at all times as the ZenduCAM system allows for better GPS tracking capabilities in addition to both live video and cloud video surveillance. 

 

How Did You Introduce The Camera Solution To Drivers? 

 

While introducing the new camera solutions to drivers, CR&R remained transparent about the devices. Not only did they state the benefits for reporting, tracking and logistics purposes, but they highlighted how the solution can also protect drivers in regards to false claims. Shifting the initial driver concern of the cameras acting as ‘big brother’ tracking them to a critical protection tool. 

 

Their Experience Working With ZenduIT & GoFleet

 

During their time working with GoFleet while using ZenduIT applications, CR&R noted that the service provided was great! The 360 solution that was promised has since met all of their unique needs and has been recognized as being a key factor in making operations smoother and more advanced. With great results, they remain optimistic about continuing to work with GoFleet and ZenduIT in the future as their organization and needs grow. 

 

“GoFleet has been great, they’ve delivered on all promises so far!” – Raul Dran, CR&R Environmental Services 

 

Interested in learning more about CR&R’s success with GoFleet? Check out their success story here: https://www.gofleet.com/crr-success-story

Worst Road Months of the Year: Are You Protected?

Posted on | by Anna | Leave a Comment on Worst Road Months of the Year: Are You Protected?

Any logistics company or fleet manager should be concerned about improving driver safety. Some of the worst road months of the year are during winter which is fast approaching. In winter months, snow, ice, poor visibility, and freezing temperatures can make driving hazardous and dangerous. The chances of road accidents in winter increase when you add distractions and poor driving habits to adverse weather conditions.

One way to protect drivers and improve road safety during the worst road months is to install a fleet camera system. One such device is the ZenduCam. This unit provides real-time, live streaming with 360-degree visibility and from inside the cab. This, along with electronic logging devices can greatly improve road safety.

Of course, the Canadian ELD Mandate requires all trucks to have ELDs by June 21, 2021, and they are compulsory in the U.S.

How can technological solutions such as the ZenduCam protect your drivers and improve road safety? You will find the answers to this question in this article.

Dangers of Driving in Winter

Statistics about the impact of weather on driving are very sobering.

The Canadian government released information in 2017 reporting a rise in the number of drivers involved in fatal crashes. Compared to the previous year, an increase of 69 fatalities brought the total of road deaths up to 985.

Also, CBC reported about worrying trends in the increase of fatal transport truck crashes. Many of these accidents could have been avoided by improving driver safety and road habits. The police also reported that 354 truck drivers were fined for distracted driving and 1,615 for breaking the speed limit.

The U.S. Department of Transportation also reports worrying statistics about wintertime driving. Over the 10 years between 2007 and 2016, snow, sleet, icy roads, slush, and fog were significant factors in 15% of all fatal crashes in the U.S.

How the ZenduCam System Helps Protect Drivers

Unfortunately, distractions can often affect fleet drivers on the road. While ELDs can record data on driving habits, an in-vehicle camera system can help to identify the reasons for poor driving behavior. A camera inside the truck cab can record if drivers have been eating, texting, or, worse still, nodding off while driving.

Of course, in-vehicle cameras in themselves can’t improve driving habits. However, they are a valuable resource for fleet managers to educate, train, and improve safety for their drivers.

Installing in-cab video surveillance in commercial vehicles such as buses, taxis, trucks, and other vehicle types can also protect drivers from criminal behavior. In the event of violence against a driver, HD footage is available for the police for investigation.

Protects your liability in case of an accident

Another protection the ZenduCam fleet solution offers is to document who was responsible for an accident. Setting up 4 cameras in a vehicle records the road in front of the vehicle, what is going on behind, and the driver’s response. This type of solution gives 360-degree visibility to get a clear picture of what caused the accident.

4 Camera Solution from ZenduCam
Improve Driver and Road safety with the ZenduCam Camera Solution from GoFleet

So, in cases of conflicting reports or disputed insurance claims, the clear HD footage of the incident can help exonerate your driver. This could save your company $1,000s in cases of disputed insurance claims or even protect drivers from criminal liability.

According to a driving association in the UK, dashcams can help to quickly resolve insurance disputes and reduce the instances of fraudulent claims.

How the ZenduCam Works

How does the integrated 4-camera system help to protect your drivers during the worst road months of the year?

Here is a possible scenario to demonstrate why having HD, 360-degree footage can protect your driver and company.

Let’s say a car traveling in the opposite direction overtakes another car and is in the lane directly in front of the truck. To avoid a collision, your driver takes necessary evasive action. However, an accident still occurs. Footage from the ZenduCam clearly shows what led up to the accident. It provides evidence for the authorities as to who was to blame for the incident.

Logging your driver’s activity at the time, the speed traveling, and the actions of other drivers mean that your driver and company are protected from liability.

ZenduCam System: Features and Benefits

The ZenduCam multi-camera solution works by continually recording footage in HD while driving.

However, this is not just a simple dashcam that is popular with car drivers. The sophisticated ZenduCam has a 3-axis G-sensor, panic button, microphone, and GPS receiver. This fully integrates with devices such as the GO9 vehicle tracking device to provide complete fleet management solutions.

Another benefit of installing the ZenduCam in commercial vehicles is that Geotab rules can trigger event recordings. Fleet managers can set up specific rules and receive recorded footage of any violations. This can include accidents, speeding, harsh driving events, and other violations. These events are automatically uploaded to the cloud which means that important events are never deleted and are always available when needed.

One of the biggest benefits of the ZenduCam multi-camera solution is to improve road safety. Fleet managers can monitor driving habits to promote responsible driving. Also, you can integrate the Mobileye collision avoidance system with the unit to offer even more protection.

Try the ZenduCam

Installing the ZenduCam in commercial vehicles is a small investment to protect your drivers, especially during winter months. This can save your company $1,000 by helping to promote better driving habits and prevent fraudulent insurance claims.

Contact u today for a free quote or demo to see how the ZenduCam can benefit your organization.