{"id":34137,"date":"2021-08-09T08:50:24","date_gmt":"2021-08-09T12:50:24","guid":{"rendered":"https:\/\/www.gofleet.com\/?p=34137"},"modified":"2022-09-16T08:46:10","modified_gmt":"2022-09-16T12:46:10","slug":"beginners-guide-cityworks-benefits","status":"publish","type":"post","link":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/","title":{"rendered":"A Beginners Guide To Cityworks And Its Benefits"},"content":{"rendered":"

In the latest integration of systems that improve workflow and increase transparency among its stakeholders, ZenduIT has merged processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging not only city workers, but regular citizens as well. By leveraging geographical information systems (GIS), Cityworks uses data to connect previously siloed city systems and ultimately build safer, smarter and more resilient communities.<\/span><\/p>\n

 <\/p>\n

What is Cityworks?<\/span><\/h2>\n

 <\/p>\n

A geographic information system creates, analyzes, maps and manages all kinds of data; it connects data to a map, integrating \u201cwhere things are\u201d with descriptive information, such as \u201cwhat things are like there\u201d. It helps us understand patterns, relationships and the context within a geographical location. GIS creates fertile ground for mapping and analysis that can be used in virtually every industry, improving communication, efficiency, management and optimal decision making.\u00a0<\/span><\/p>\n

 <\/p>\n

Cityworks helps you fully use your GIS data and improve operational efficiency. This leading web-based GIS asset management system tracks, manages, scores and analyzes the assets that comprise your infrastructure. Designed to help city-run agencies streamline their workflows, track data and improve communication, Cityworks helps local governments and utility agencies get work done.<\/span><\/p>\n

 <\/p>\n

Scheduling work activities<\/span><\/h3>\n

 <\/p>\n

Cityworks provides a detailed foundation of asset management. Cityworks allows you to combine assets based on key factors such as age, type and location. These groups can be used to create and schedule various maintenance activities.<\/span><\/p>\n

 <\/p>\n

Mapping Tools<\/span><\/h3>\n

 <\/p>\n

Because Cityworks is built exclusively on GIS, you can easily map open service requests, or work orders of varying types. These tools empower and encourage you and your staff to use asset data and create an integral part of the work management process.<\/span><\/p>\n

 <\/p>\n

Mobile Data<\/span><\/h3>\n

 <\/p>\n

We live and work in a mobile-centric environment. Your data should be portable as well. Cityworks has a number of tools to help your crew access and update valuable content on site and on the go.<\/span><\/p>\n

 <\/p>\n

Work Orders<\/span><\/h3>\n

 <\/p>\n

You can track work that has been performed on an asset at any time throughout its entire lifecycle with Cityworks. Users can search for work orders and view them on the GIS map. Track active or overdue work orders and monitor work, regardless of whether it\u2019s associated with a specific project, contractor or task.<\/span><\/p>\n

 <\/p>\n

Improve Communication<\/span><\/h3>\n

 <\/p>\n

Once you can track asset data and work history, you can better share this information with staff, cross-functional departments, and public citizens. Cityworks users have created solutions to improve communications across a number of tasks, including repairs, inspections, emergencies, permits and resident requests or inquiries.\u00a0<\/span><\/p>\n

 <\/p>\n

How Cityworks can benefit your city<\/span><\/h2>\n

 <\/p>\n

Fostering goodwill<\/span><\/h3>\n

 <\/p>\n

Often, information silos and archaic systems prevent a city\u2019s infrastructure from working efficiently. ZenduIT works synergistically with Cityworks to improve communication between a city and its constituents. Imagine having a work management tool that creates digital public maps where citizens can report issues in real-time.\u00a0<\/span><\/p>\n

 <\/p>\n

ZenduIT\u2019s mapping interface, ZenduMaps<\/a><\/span>, allows the public to do exactly that. No more long, laborious 3-1-1 calls. Whether there\u2019s a spotted pothole or burst pipe, users can simply click on the digital map and feed that data to the proper department. When they\u2019re shared, intelligent monitoring tools foster goodwill between a city\u2019s inhabitants and the infrastructure that\u2019s there to support them.<\/span><\/p>\n

 <\/p>\n

Automated processes and applications<\/span><\/h3>\n

 <\/p>\n

Connecting technology offers better tools to communicate with the residents within a city. For example, Cityworks can streamline the process of tracking property stabilization by making data and inspection status easily accessible and transparent across departments. This system of record keeps both residents and city employees in the loop and fosters efficient workflows.<\/span><\/p>\n

 <\/p>\n

Similarly, ZenduMaps can create a public map, whereby residents can report issues or render complaints in real-time, either on the site or using their mobile devices. Issues are submitted to the proper city department, and the tool can now allocate work to the proper crew, or feed into a third party work order management system such as Cityworks. Consider the applications for not only road work, but waste management and winter maintenance. Most cities currently operate under a \u201csearch and fix\u201d process, but with strong citizen engagement and specific GIS data, the continuous course of mapping and fixing can create proactive, predictive patterns for future work, patrolling and route optimization.<\/span><\/p>\n

 <\/p>\n

Cityworks and ZenduMaps work together to drive public engagement; that component of citizen involvement helps create a dynamic and transparent workflow, where everything from reporting issues to taxes can be managed interchangeably, with input from the people who are most impacted.<\/span><\/p>\n

 <\/p>\n

Work management tools save time and generate efficiencies. When they\u2019re connected, these same tools can also create goodwill within a community and improve some of the city processes currently in place. Together with ZenduMaps, Cityworks will help you build safe, resilient and smarter communities.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In the latest integration of systems that improve workflow and increase transparency among its stakeholders, ZenduIT has merged processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging not only city workers, but regular citizens as well. By leveraging geographical information systems (GIS), Cityworks uses data to connect previously siloed city systems […]<\/p>\n","protected":false},"author":1445,"featured_media":35179,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,8],"tags":[649,153,18,650,45,478,651,506,642],"class_list":["post-34137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-gps-tracking-benefits","tag-cityworks","tag-data","tag-fleet","tag-gis","tag-gofleet-2","tag-government","tag-location","tag-mapping","tag-zenduit"],"yoast_head":"\nZenduIT has Merged Processes with Cityworks | GoFleet Solutions<\/title>\n<meta name=\"description\" content=\"Merge processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging city workers as well as citizens.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ZenduIT has Merged Processes with Cityworks | GoFleet Solutions\" \/>\n<meta property=\"og:description\" content=\"Merge processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging city workers as well as citizens.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\" \/>\n<meta property=\"og:site_name\" content=\"GoFleet Tracking\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GoFleet\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-09T12:50:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-16T12:46:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Alexis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@gofleet\" \/>\n<meta name=\"twitter:site\" content=\"@gofleet\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alexis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\"},\"author\":{\"name\":\"Alexis\",\"@id\":\"https:\/\/www.gofleet.com\/#\/schema\/person\/a4ce471ad27dba097aa77971d8d7a050\"},\"headline\":\"A Beginners Guide To Cityworks And Its Benefits\",\"datePublished\":\"2021-08-09T12:50:24+00:00\",\"dateModified\":\"2022-09-16T12:46:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\"},\"wordCount\":820,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.gofleet.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png\",\"keywords\":[\"cityworks\",\"data\",\"fleet\",\"gis\",\"GoFleet\",\"government\",\"location\",\"mapping\",\"zenduit\"],\"articleSection\":[\"Blog\",\"GPS Tracking Benefits\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\",\"url\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\",\"name\":\"ZenduIT has Merged Processes with Cityworks | GoFleet Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/www.gofleet.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png\",\"datePublished\":\"2021-08-09T12:50:24+00:00\",\"dateModified\":\"2022-09-16T12:46:10+00:00\",\"description\":\"Merge processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging city workers as well as citizens.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage\",\"url\":\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png\",\"contentUrl\":\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png\",\"width\":1080,\"height\":675,\"caption\":\"cityworks, mapping, zenduit, zendumaps, gofleet, government, fleet\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.gofleet.com\/#website\",\"url\":\"https:\/\/www.gofleet.com\/\",\"name\":\"GoFleet Tracking\",\"description\":\"GPS Tracking System | Vehicle Tracking Device\",\"publisher\":{\"@id\":\"https:\/\/www.gofleet.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.gofleet.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.gofleet.com\/#organization\",\"name\":\"GoFleet\",\"url\":\"https:\/\/www.gofleet.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.gofleet.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2020\/10\/cropped-logo-square.png\",\"contentUrl\":\"https:\/\/www.gofleet.com\/wp-content\/uploads\/2020\/10\/cropped-logo-square.png\",\"width\":512,\"height\":512,\"caption\":\"GoFleet\"},\"image\":{\"@id\":\"https:\/\/www.gofleet.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/GoFleet\",\"https:\/\/x.com\/gofleet\",\"https:\/\/www.linkedin.com\/company\/gofleet\",\"https:\/\/www.youtube.com\/channel\/UCOEs1pIEZAZFIakyDEqozbw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.gofleet.com\/#\/schema\/person\/a4ce471ad27dba097aa77971d8d7a050\",\"name\":\"Alexis\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.gofleet.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e5a1c425bb9d5a94d185d8fe043355ac?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e5a1c425bb9d5a94d185d8fe043355ac?s=96&d=mm&r=g\",\"caption\":\"Alexis\"},\"url\":\"https:\/\/www.gofleet.com\/author\/alexis\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ZenduIT has Merged Processes with Cityworks | GoFleet Solutions","description":"Merge processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging city workers as well as citizens.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/","og_locale":"en_US","og_type":"article","og_title":"ZenduIT has Merged Processes with Cityworks | GoFleet Solutions","og_description":"Merge processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging city workers as well as citizens.","og_url":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/","og_site_name":"GoFleet Tracking","article_publisher":"https:\/\/www.facebook.com\/GoFleet","article_published_time":"2021-08-09T12:50:24+00:00","article_modified_time":"2022-09-16T12:46:10+00:00","og_image":[{"width":1080,"height":675,"url":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png","type":"image\/png"}],"author":"Alexis","twitter_card":"summary_large_image","twitter_creator":"@gofleet","twitter_site":"@gofleet","twitter_misc":{"Written by":"Alexis","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#article","isPartOf":{"@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/"},"author":{"name":"Alexis","@id":"https:\/\/www.gofleet.com\/#\/schema\/person\/a4ce471ad27dba097aa77971d8d7a050"},"headline":"A Beginners Guide To Cityworks And Its Benefits","datePublished":"2021-08-09T12:50:24+00:00","dateModified":"2022-09-16T12:46:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/"},"wordCount":820,"commentCount":0,"publisher":{"@id":"https:\/\/www.gofleet.com\/#organization"},"image":{"@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage"},"thumbnailUrl":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png","keywords":["cityworks","data","fleet","gis","GoFleet","government","location","mapping","zenduit"],"articleSection":["Blog","GPS Tracking Benefits"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/","url":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/","name":"ZenduIT has Merged Processes with Cityworks | GoFleet Solutions","isPartOf":{"@id":"https:\/\/www.gofleet.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage"},"image":{"@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage"},"thumbnailUrl":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png","datePublished":"2021-08-09T12:50:24+00:00","dateModified":"2022-09-16T12:46:10+00:00","description":"Merge processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging city workers as well as citizens.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.gofleet.com\/beginners-guide-cityworks-benefits\/#primaryimage","url":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png","contentUrl":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2021\/08\/Capture-1080x675-1.png","width":1080,"height":675,"caption":"cityworks, mapping, zenduit, zendumaps, gofleet, government, fleet"},{"@type":"WebSite","@id":"https:\/\/www.gofleet.com\/#website","url":"https:\/\/www.gofleet.com\/","name":"GoFleet Tracking","description":"GPS Tracking System | Vehicle Tracking Device","publisher":{"@id":"https:\/\/www.gofleet.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.gofleet.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.gofleet.com\/#organization","name":"GoFleet","url":"https:\/\/www.gofleet.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.gofleet.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2020\/10\/cropped-logo-square.png","contentUrl":"https:\/\/www.gofleet.com\/wp-content\/uploads\/2020\/10\/cropped-logo-square.png","width":512,"height":512,"caption":"GoFleet"},"image":{"@id":"https:\/\/www.gofleet.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/GoFleet","https:\/\/x.com\/gofleet","https:\/\/www.linkedin.com\/company\/gofleet","https:\/\/www.youtube.com\/channel\/UCOEs1pIEZAZFIakyDEqozbw"]},{"@type":"Person","@id":"https:\/\/www.gofleet.com\/#\/schema\/person\/a4ce471ad27dba097aa77971d8d7a050","name":"Alexis","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.gofleet.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/e5a1c425bb9d5a94d185d8fe043355ac?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e5a1c425bb9d5a94d185d8fe043355ac?s=96&d=mm&r=g","caption":"Alexis"},"url":"https:\/\/www.gofleet.com\/author\/alexis\/"}]}},"_links":{"self":[{"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/posts\/34137"}],"collection":[{"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/users\/1445"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/comments?post=34137"}],"version-history":[{"count":2,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/posts\/34137\/revisions"}],"predecessor-version":[{"id":34140,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/posts\/34137\/revisions\/34140"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/media\/35179"}],"wp:attachment":[{"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/media?parent=34137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/categories?post=34137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gofleet.com\/wp-json\/wp\/v2\/tags?post=34137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}