{"id":4831,"date":"2014-03-07T09:00:17","date_gmt":"2014-03-07T09:00:17","guid":{"rendered":"http:\/\/stagingms\/?p=4831"},"modified":"2024-11-28T05:36:52","modified_gmt":"2024-11-28T10:36:52","slug":"tips-for-becoming-a-customer-support-star","status":"publish","type":"post","link":"https:\/\/www.gofleet.com\/tips-for-becoming-a-customer-support-star\/","title":{"rendered":"Tips For Becoming a Customer Support Star"},"content":{"rendered":"
In the rapidly growing and competitive fleet management\/telematics industry, having a quality product is essential, but so is having an excellent customer support system. Your ability to provide support as a service to customers is crucial. You must strive to consistently support your:<\/p>\n
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Current Customer Base: Keep your existing customers happy, and continuously build and enhance brand loyalty.<\/li>\n
Returning Customer Base: The next time the customer needs a new solution or product, your brand should be the first to come to their mind.<\/li>\n
New Customer Base: Superior customer service means having a great reputation. Combining this will a strong product will create new business.<\/li>\n<\/ul>\n